Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000,

Responsible individual talented in working as part of effective teams or in solitary roles. Focused, reliable and committed to client satisfaction. Looking to join an organization as a [Job Title].

Smart Veterinary Receptionist promoting [Number] years' expertise in office environments. Detail-oriented and highly motivated with training in client bereavement. Looking for a new position with a great organization that caters to animals.

Seasoned [Job Title] adept at managing diverse medical administrative needs in high-volume, patient-centered settings. Proficient in coordinating charts, collecting payments and managing forms. Highly organized and resourceful with excellent judgment and multitasking abilities.

Hardworking and reliable [Job Title] with strong ability in [Task] and [Task]. Offering [Soft skill], [Soft skill] and [Soft skill]. Highly organized, proactive and punctual with team-oriented mentality.

Ambitious student pursuing [Area of study] degree eager to contribute developed knowledge in [Job Title] role. Skilled in [Skill] and [Skill] in [Type] settings. Adaptable and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.

  • Technologically savvy
  • Reception area maintenance
  • Account Reconciliation
  • Customer Service
  • Stock Rotation
  • Communications
  • Lab animal restraint
  • Gowning and gloving procedures
  • Patient bathing
  • Halter placement
  • Post-surgical clean up and OR sanitation
  • Gram-stained slide preparation
  • Customer service skills
  • Suture removal
  • Administering subcutaneous medication
  • Subcutaneous injection
  • Feline towel restraint
  • Ear cleaning
  • Medication dispensing
  • Medication labeling
  • Intramuscular injection
  • Medical history
  • Maintain controlled drug inventory­
  • Monitoring recovery
  • Explaining treatment
  • Collecting specimens for analysis
  • Fecal smear testing
  • Spay and neuter surgeries
  • Hoof care
  • Lifting and carrying 50-60 pounds
  • Teamwork
  • Caring for livestock
  • Snare restraint
01/2018 to Current Veterinary Receptionist Alliance Animal Health | Orange, CA,
  • Process financial transactions for clients.
  • Supervised waiting area, mopped floors, [Action] and rearranged magazines to maintain office.
  • Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
  • Set up appointments for checkups and scheduled veterinary consultations and surgical visits for approximately [Number] animals per day.
  • Reviewed pet records from daily visits and appointments, entering all important data into system.
  • Worked with clients to processes all financial transactions.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services in busy [Type] office with [Number] providers.
  • Updated patient financial information to ensure accuracy.
  • Maximized office efficiency by answering more than [Number] incoming calls per day to provide office information and transfer calls to desired personal.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Answered [Number] average daily phone calls to schedule appointments and address patient inquiries.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Called patients to schedule [Type] appointments, consistently double-checking information and availability.
06/2015 to Current Veterinary Technician Envigo | Indianapolis, IN,
  • Answered multiple line phone system for busy $[Number] revenue producing [Type] facility and responded to questions regarding pricing and services.
  • Walked animals outside for potty breaks [Number] times per shift to avoid accidents in play areas and on bedding.
  • Pitched in with laundry duties, including washing, drying and folding towels during busy periods, ensuring consistent workflow.
  • Laundered soiled animal bedding immediately to reduce infection, using appropriate chemicals.
  • Removed animal waste from kennels, runs and exercise areas, placing in trash receptacles or in-ground septic systems.
  • Delivered consistent customer service to pet owners, effectively increasing repeat business by [Number]%.
  • Attended to sick or injured animals by securing veterinary care and notifying owners quickly of pet's condition.
  • Scrubbed, counted, and packed surgical instruments and drapes into surgi-packs for autoclave sterilization.
  • Kept dogs safe by remaining alert to environmental conditions such as [Type], [Type] and [Type].
  • Calculated payments by keeping accurate daily log of time spent with dogs, detailing activities and services provided.
  • Checked animals for injury and illness, writing copious notes regarding symptoms for [Job title]'s review.
  • Monitored [Number] animals per [Timeframe] during after-hours shifts.
  • Treated animals afflicted with [Type] mange and [Type] skin conditions with therapeutic bath treatments and medications.
  • Treated medical diseases and conditions of livestock.
  • Prepared and labeled medications and informed client of administration techniques.
  • Completed admission records, including statements made by client concerning patient's problems and history.
  • Administered and applied treatments, drugs, oxygen therapy, medications and immunological agents.
  • Strategically scheduled patient appointments to maintain workflows.
  • Recommended products to sustain optimal wellness, including vitamins and supplements, dental cleaning, flea control, geriatric care and dietary measures.
  • Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
  • Cleaned and disinfected kennels and common areas to reduce spread of illness from infected animals.
  • Conducted initial exams on pets, took vital signs and collected samples for lab.
  • Restrained and stabilized animals during examination and treatment to safeguard against accidental injuries.
  • Operated x-ray machines and exposed radiographic films.
  • Monitored patient vital signs during surgical procedures, and notified veterinarian of changes in stability.
  • Performed routine laboratory procedures such as hematology, microbiology, parasitology, exfoliative cytology, blood chemistry, coprology, urinalysis and serology.
  • Provided direct care for animal patients in post-operative recovery, closely monitoring vital signs and progress.
  • Applied casts and splints to immobilize fractures.
  • Operated anesthetic machines, oxygen equipment and monitoring equipment.
  • Organized, labeled and restocked supplies and pet food.
  • Assisted veterinarian with treatment of wounds, vaccination administration and operations.
  • Administered and monitored anesthesia for surgeries and operations.
  • Assisted veterinarian with surgical procedures by assembling and sterilizing instruments and administering anesthesia.
  • Visited farms to help with animal emergencies, including injury, disease and birthing.
  • Prepared animals for surgery, including clipping, scrubbing, and disinfecting operative site.
  • Performed physical examinations and record case history, weight, temperature and other vitals.
  • Used IDEXX to analyze bloodwork and samples and diagnose conditions and diseases.
  • Reviewed vaccination records, and prepare and administer vaccinations according to clinic protocols.
08/2014 to 06/2015 FFA Officer Interim Healthcare | San Diego, CA,
  • Conducted group product and service demonstrations to help individuals achieve [Type] and [Type] objectives.
  • Earned reputation for good attendance and hard work.
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
  • Handled all delegated tasks, including [Task] and [Task].
  • Collaborated with others to discuss new [Type] opportunities.
  • Created agendas and communication materials for team meetings.
06/2011 to 07/2014 Volunteer Houston Zoo | City, STATE,
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Improved operations by assisting with various entry-level tasks, saving valuable time for busy staff.
  • Volunteered over [Number] hours with organization helping with [Task] for [Result].
  • Assisted [Job title] with clerical tasks, including [Type], [Type] and [Type].
  • Communicated needs and issues to appropriate supervisors in timely fashion.
Education and Training
Expected in Bachelor of Science | Wildlife And Fisheries Science Texas A&M University, College Station, TX GPA:

Grand Champion Goat - 2012

Calf Scramble Progress Show - Heavy Weight Champion Steer and Reserve Overall 2013

FFA Officer - Reporter 2013-2014

Colts 4H Showdown SR Showmanship - Steer 2014

FFA Officer - President 2014-2015

Galveston County Fair Queen - Second Runner Up 2014-2015

CCISD Champion Showman - Steer 2015

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School Attended

  • Texas A&M University

Job Titles Held:

  • Veterinary Receptionist
  • Veterinary Technician
  • FFA Officer
  • Volunteer


  • Bachelor of Science

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