, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Summary
Ambitious student pursuing social work degree eager to contribute developed knowledge in any role. Skilled in settings. Adaptable several ways and driven with strong work ethic and ability to thrive in team-based or individually motivated settings.
Skills
Online research
Preparing summaries
Client interaction
Database management
Data entry
Confidential data protection
Clerical
Computer skills
Data collection
Communication
Troubleshooting
Money Handling
Money Transfer Systems
Asset Management
MS Office proficient
Exceptional customer service
Excellent communication skills
Inventory management background
Experience
05/2020 to 01/2021VerifierSaddle Creek Logistics | Birmingham, AL,
Utilized script for on-demand phone project assignment to deliver surveys to recipients.
Checked all contact information from research subjects for accuracy and implemented it into company's computer system.
Interacted sensitively, effectively, and professionally with individuals from diverse cultural, socioeconomic and educational, sexual, gender and religious orientations and backgrounds.
Focused and observant of individuals' verbal and non-verbal communication cues such as tone, inflection and body language.
Maintained confidentiality when addressing sensitive information with tact and diplomacy.
Provided IT and software trouble-shooting support to rest of the organization.
Juggled multiple projects and tasks to ensure high quality and timely delivery.
Improved operations by working with team members and customers to find workable solutions.
Demonstrated self-reliance by meeting and exceeding workflow needs.
08/2019 to 09/2020Bank TellerPacific Western Bank | Anaheim, CA,
Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
Helped customers open and close accounts, apply for loans and make sound financial decisions.
Adhered to strict guidelines regarding financial and customer data to avoid breaches and information misuse.
Verified amounts and integrity of every check or funds transfer.
Received cash and checks for deposit, including verifying amounts and endorsements and examining cash to prohibit acceptance of counterfeit bills.
Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.
Processed customer transactions, including loan payments, safe deposit boxes and check-cashing.
Responded and assisted customers with account inquiries and updates.
Counted as much as $10,000 in daily funds with manual and machine-assisted methods.
Warmly welcomed customers and offered pleasant service during entire transaction, which improved satisfaction ratings..
Prepared official checks for customer and internal bank needs.
Reduced errors
Increased knowledge of banking products and services by actively participating in available training classes and workshops offered to employees.
Opened new customer accounts, including checking, savings and lines of credit.
Explained bank services, financial products and applicable fees to customers.
Entered transactions into computer and issued customer receipts.
Offered to take on additional shifts during holidays and other busy periods to alleviate staffing shortages.
Demonstrated expertise in identifying and mitigating potential fraud and transaction risks.
Assisted customers in bank operations, including opening accounts, accessing safe deposit boxes and ATM operations.
Identified and eliminated errors when balancing ATM transactions, teller cash dispensers and teller cash recyclers.
Reconciled cash and checks against computer records at end of shift.
Promoted facility security by monitoring customer behaviors and following established protocols to protect individuals and assets.
05/2017 to 08/2019Logistics Team MemberMercy Medical Supply | City, STATE,
Managed accurate inventory counts in internal supply chain systems.
Reconciled invoices with service requests and inventory verification.
Monitored key performance indicators throughout shipping and receiving cycles.
Cultivated carrier relations and tracked financials to ensure optimum performance.
Relayed information between drivers and recipients, including ETA and potential delays.
Coordinated with freight forwarders to expedite international shipments.
Strengthened operational efficiencies by developing organizational filing systems for invoices, customer orders and contract records.
Conducted research on logistics operations, including literature reviews, interviews and site visits.
Checked items into computer system, printed labels and directed to storage locations.
Developed proposals with detailed cost estimates outlining logistics plans.
Worked with vendors to obtain optimal prices and delivery schedules.
Loaded, unloaded, moved and sorted materials to keep items flowing to correct locations.
Printed, picked and packed items for shipment according to tight schedules.
Education and Training
Expected in | Social WorkFort Valley State University, Fort Valley, GAGPA:
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