triage nurse nurse supervisor resume example with 11+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - : - -

Resourceful Masters prepared Registered Nurse with over 25 years of experience caring for patients, managing staff, and fostering relationships. Passionate and attentive with talents in encouragement and professional development. Well versed in evaluating staff performance, conducting education programs, and developing departmental budgets. Strong communicator and planner with effective skills in problem solving, conflict management, building engaged teams, directing and improving patient care outcomes.

  • Performance metrics
  • Regulatory requirements, and Quality controls
  • Personnel management
  • Staff Supervision and Development
  • Team building
  • Schedule management
  • Patient education, advocacy, and safety
  • Triaging patient concerns
  • Policy improvements
  • Electronic charting skills
  • Medication and IV administration
  • Facility oversight
  • ACLS/BLS/PALS certified
09/2009 to Current
Triage Nurse/ Nurse Supervisor Vacasa Santa Barbara, CA,
  • Supervising the medical care of all patients from registration to departure.
  • Kept abreast of policies, procedures, government regulations, health insurance changes and financing options.
  • Improve patient outcomes through follow up and education
  • Imparted medical, operational and patient care knowledge to nurses to maximize performance and quality of team operations.
  • Coordinated employee schedules and job assignments.
  • Immunized patients against influenza and pneumonia to protect vulnerable populations from serious illnesses.
  • Administered oral, intramuscular and IV medications to patients and monitored responses.
  • Maintained adequate unit supplies to meet expected patient demands.
08/2015 to 06/2019
Manager Amsurg Corp. Voorhees, NJ,
  • Successfully lead the organizations strategic plan for transitioning from an Outpatient Based Service to an Ambulatory Surgical Center.
  • Ensuring the Joint Commission and State Regulatory requirements were met in order to obtain deemed status.
  • Responsible for creating and completing Life Safety plans, and Emergency Management projects.
  • Maintaining knowledge of the facility operations (generator, fire system, water, gas and procedural equipment), and scheduling and tracking preventive maintenance as needed.
  • Assist in the development and revision of applicable policies and procedures as recommended by the Governing Body.
  • Coordinating activities with Community and Corporate Disaster Response team.
  • Organizing, leading and documenting quarterly Governing Body, Medical Executive, and Quality Assurance meetings.
  • Facilitates and maintains the credentialing process for physician privileges.
  • Provide direct patient care in the absence of staff (Front Desk Patient Service Coordinator, Registered Nurse and Scrub Tech) Provide Leadership for staff development and overseeing the role of Director of Nursing.
  • Ensure adequate safe staffing (interview, hire and orient new staff) Maintain and update Human Relations Files and documents Responsible for meeting financial/ budgetary requirements (inventory, patient volumes and staffing hours).
  • Communicating plans, education and policy changes with staff efficiently and effectively, Fulltime 40 – 60 hrs a week.
12/2009 to 08/2015
Nurse Manager Johns Hopkins Hospital Dept. Of Medical Nursing City, STATE,
  • Facilitated a patient care environment consistent with Evidence Based Practice and Patient-Family Centered care.
  • Developed and implemented nursing standards of practice and standards of care for approximately 20 clinical and 10 non-clinical personnel.
  • Designing a staffing model, that enhances interdepartmental collaboration with the PACU.
  • Facilitate Comprehensive Unit Patient Safety Committees for both Neuro and Body IR.
  • Successfully developed and administered annual budget (capital, operating and payroll)
  • Provide clinical leadership for Quality Measures (Joint Commission, Magnet Surveys, Patient satisfaction and Staff satisfaction).
  • Helped nurses make care decisions by applying exceptional clinical judgment and knowledge of facility policies.
  • Provided leadership, assistance and direct management of patient care such as administered oral, intramuscular and IV medications to patients and monitored responses.
  • Collaborated with multi-disciplinary staff to improve overall patient care and response times.
  • Resolved conflicts promptly among physicians, nurses and other healthcare employees to keep workflows on task.
Education and Training
Expected in 2014 to to
M.S: Nursing Administration
Notre Dame of Maryland University - ,
Expected in 2010 to to
Business of Nursing Certification Johns:
Hopkins University School of Nursing - ,
Expected in 1999 to to
B.S: Nursing
University of MD School of Nursing - ,
Expected in 1986 to to
Diploma: Nursing
Maryland General Hospital School of Nursing - ,
  • JHH Business of Nursing Certification
  • JHH Management Academy
  • Positive Psychology Performance Improvement
  • Ambulatory Surgery Center Association (ASCA)
  • American Nurses Association Member (ANA)
  • Association of Imaging and Radiology Nursing Member (ARIN)
  • Sigma Theta Tau Member

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Resume Overview

School Attended

  • Notre Dame of Maryland University
  • Hopkins University School of Nursing
  • University of MD School of Nursing
  • Maryland General Hospital School of Nursing

Job Titles Held:

  • Triage Nurse/ Nurse Supervisor
  • Manager
  • Nurse Manager


  • M.S
  • Business of Nursing Certification Johns
  • B.S
  • Diploma

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