Training Officer Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Highly-qualified Training Officer and Instructor with 10+-years track record of improving employee performance through effective training programs. Teaches classes and mentors employees and students in one-on-one as well as classroom sessions. Proficient in Microsoft and Google Docs.

  • ICS 100, 200, 300,400, 700 and 800
  • May 2016 Johnston County Ems System Education Award
  • 2017 Level 1 NCOEMS EMT Instructor
  • 2018 CPR/Stop the Bleed Training for Johnston County School Bus Drivers
  • August 2019 - Emergency Training at North Johnston High School for faculty
  • Homeland Security - Understanding and planning for School Bomb Incidents
  • FEMA- Incident Response for Terrorist Bombings
  • 2017 -Current - Johnston County Opioid Task Force
  • 2019 CapRac High Consequence of Pathogens (Ebola) Table top exercise and Training
  • December 2020 Train the Trainer NCOEMS Respiratory Protection Administrator and Fit Testing
  • September 2020 National Highway Institute - Traffic Incident Management Responder Training
  • June 2021 FEMA/National Fire Academy - Health and Safety Program Manager
  • June 2021- QPR Gatekeeper Certificate- QPR Suicide Prevention Gatekeeper Program
  • August 2021 FEMA/National Fire Academy- Incident Safety Officer Program

Microsoft Excel

Microsoft Power Point

Microsoft Word


Google Docs


Career Cert

Work History
07/2012 to Current
Training Officer Menzies Aviation Fort Lauderdale, FL,

Training Officer/AEMT- Responsible for overseeing, administering and recording the day-to-day BLS Continuing Medical Education (CME) Program for all county First Responder Providers (approximately 25 Fire Departments) and to assist them with their yearly EMT credentials for recertification. Coordinates quality assurance and quality improvement initiatives and patient care audits for the Johnston County Emergency Medical Services System to include Johnston County EMS agencies and County First Responder providers. Responsible for designing training objectives , develop presentations, schedule instructors, and coordinates the EMS Systems BLS CME Program.

Review, monitor and suggest changes to the systems training program content to ensure compliance and department needs. Develop and deliver improvement plans as needed. Serve as system Infection Control, HIPAA and Department Safety Officer. Enters training attendance roster and clinical data as required. Assures Johnston County EMS System complies with all local, state and national rules, regulations and clinical operating guidelines. As the county's Infection Control Officer and Safety Officer responsibilities included but not limited to completing all Qualitative and Quantitative Fit Testing, delivery of required Annual Blood Borne Pathogen training, compliance of all safety aspects for all new and existing Johnston County EMS employees according to and keeping in compliance with CDC, OSHA, state and local guidelines.

Additional Duties/ Responsibilities : Attends classes and seminars to stay abreast of changing regulations, consults with state personnel and assures the county's practices and procedures remain compliant. Responds as an Administrative AEMT to major incidents during staffing shortage or during any major incident to evaluate field personnel, provide guidance in procedures, protocols or patient care, and discuss difficult cases in order to improve future service delivery.

Public Relations Coordinator for all public relation and activities for Johnston County communities.

Cadet Program Coordinator, oversees the administrative duties of the Johnston County Emergency Services Cadet Program to ensure its continued success.

01/2021 to Current
BLS Instructor/ EMT Instructor Johnston Community College City, STATE,

American Heart Association CPR Instructor for individual who are seeking education in a career that requires BLS CPR as a continuing education component.

Maintain company operating equipment. Interact with various health care providers as well to help them maintain their CPR certification.

Instruct students on child, infant and adult CPR, first aide, use of an AED and choking.

Additional duties: Faculty Member of Johnston Community College, Instructor for the American Heart Association, Instructors Course and monitor and mentor new instructors to ensure success.

Assist with EMT and AEMT classes for skill labs and classroom instruction.

01/2015 to 06/2018
Logistics Operations Officer Johnston County Emergency Services City, STATE,

Coordinating and ordering of all supplies for Johnston County EMS and it's 15 EMS stations to ensure there was no delay or interruption for our employees to provide excellent care and quality services to the citizens of Johnston County.

Oversee supply chain operations, including vendor pricing, inventory management and stock distribution. Assisted in the implementation and training of the current Operative IQ software for inventory and supply ordering. Ensure timely shipping and receiving of all supplies

Monitored quotas and forecasts to identify product shortage. Handled all drug recalls.

Sizing and ordering of all uniforms for 200 + employees of JCEMS.

Expected in
No Degree: Advanced Emergency Medical Technician
Johnston Community College - Smithfield, NC,
Expected in 06/1986
High School Diploma:
Cradock High School - Portsmouth, VA,

2010- Current -Advanced Emergency Medical Technician

2004- Current -American Heart Association BLS Instructor

2021 Incident Safety Officer

2021 Health and Safety Program Manager

2017-Present - Level 1 EMT Instructor with North Carolina (NCOEMS)

Additional Information

I have the ability to plan, coordinate and evaluate well the work of others. Ability to exercise sounds judgement in emergency situations. Ability to maintain a professional and effective working relationship with the public and employees. Strong ability to effectively communicate both orally and in writing. Considerable knowledge and understanding of instructional and training principals, methods and techniques for successful instruction of staff members and students. Considerable knowledge and understanding of various departmental and county personnel policies and procedures. A thorough knowledge of advanced emergency medical care , procedures and techniques. Thorough knowledge of successful implementation of courses in accordance of the office of the North Carolina Office Of Emergency Services and their guidelines.

Lead Instructor for EMT class for Archer Lodge Fire Department and 50210 Fire Department with a high success rate.

Lead Instructor for Medical Responder class for Corintholders Fire Department with high success rate.

Proficient in Microsoft Programs and Google Docs, ESO Patient Software, Career Cert Software, Blackboard.

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Resume Overview

School Attended
  • Johnston Community College
  • Cradock High School
Job Titles Held:
  • Training Officer
  • BLS Instructor/ EMT Instructor
  • Logistics Operations Officer
  • No Degree
  • High School Diploma

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