(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
  • Guest services
  • Inventory control procedures
  • Merchandising expertise
  • Loss prevention
  • Cash register operations
  • Product promotions
Community College of the Air Force Maxwell, AFB Expected in 2010 Associate : Applied Science Educational and Instructional Technology - GPA : Applied Science Educational and Instructional Technology
Wayland Baptist University Plainview, Texas Expected in Bachelor of Science : Occupational Education Corporate Training and Development - GPA : Occupational Education Corporate Training and Development
, Expected in Bombardier Learjet : - GPA :
  • Team orientated and results driven leader with emphasis on building relationships with suppliers and internal organizations.
  • Strong verbal, listening and written skills.
  • Comfortable interacting with all levels of the organization and public.
  • Able to negotiate and problem solve quickly, accurately, and efficiently.
  • Adept at multitasking to achieve individual and team goals.
  • Quality Assurance - SAP Supplier Management - HML Project Management - Conformit-e Contract Management - NCMS Auditing - Oasis Training - E-Audit Net Bombardier Learjet Wichita, Kansas.
Alutiiq Llc - Training Manager
, , -
  • Served as resident training adviser for 6000 personnel Conducted trend analysis on course, identified high missed areas achieved 100% pass rate Managed 2,800 square foot facility, completed 175K in renovation on time on budget Achieved 96% scheduling rate, 60 courses and 100 employees trained.
True Homes - Superintendent
, , -
  • Directed and scheduled education services program to meet the training needs of 6,500 Air Force personnel in addition to 100 Army, Navy and Marine Corps personnel Established $894K budget, managed 5 accounts, no discrepancies noted during audits Streamlined accounting procedures for 49 universities; improved timeliness transactions 80% Counseled 1800 personnel, awarded 735 degrees, received 3 Air Force Education Level awards 2002, 2003 and 2004.
- Quality Engineer
, , 01/1 - 01/1
  • Transformed supplier audit program for Quality system audits to product audits; required vendors to use continuous improvement tools Maintained effective control of 2 major suppliers; created daily call sheets, reduced repetitive non-conformances 52 percent over previous year Determined problematic areas with suppliers prior to ACSEP audit; results of the overall audit were zero findings Identified all suppliers by supplier compliance representative; assigned proper supplier using SAP to right supplier compliance representative Supported 40/45 and 60 model positional team; achieved team goals of on-time delivery, budget and discord Managed 140 Learjet avionics and electrical suppliers by using Conformit-e; identified failures assigned, reviewed corrective actions and submitted responses back to suppliers Scheduled and conducted 25 on-site audits for both sustaining and Learjet 85 program; validated all vendor requirements, performed audits and submitted results into SAP for verification Prepared 32 reassessment notifications in SAP for the Learjet 85 program; reassessments permitted the program to meet their Joint Definition Phase Responsible for training 60 electrical and avionics suppliers on Bombardier Aerospace supplier portal Conformit-e ; administered immediate action on issues within the database Attended SAP training acquired necessary information to manage supplier control audits; provided management and oversight on the system for supplier management Conducted supplier audits using required documentation; submitted corrective actions and closure reports to vendors and to supplier compliance group Attended program management reviews with suppliers; provided supplier performance via scorecards Managed 60 Model serialization database in Aerostructures; improved process as well as timeliness in order to identify issues in the process.
Ametek, Inc. - Base Training Manager
, , 01/1995 - 01/1996
  • CertificationsCreated E-OJT job aids sustaining improvements to Quality processes Maintained and communicated Cost of Poor Quality (CoPQ) metrics for monthly business unit Governance, 100 percent compliant Led Aerostructures Corrective Action Team (CART); 16 items closed in 7 months Provided Quality support to multiple Kaizen events, reduced aircraft build hours by 25 percent Managed 15 training managers; developed individual training plans and trained personnel Developed, interpreted and implemented on-the-job training policy for over 1250 base personnel Analyzed and compiled training statistical data for trends, advised commander on corrective actions; increased squadron productivity Briefed quarterly status of training to Wing Commander; provided clear snapshot of training.
accounting, Air Force, Army, budget, continuous improvement, database, delivery, documentation, Navy, personnel, processes, program management, Quality, SAP, scheduling, trend

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  • Community College of the Air Force
  • Wayland Baptist University

Job Titles Held:

  • Training Manager
  • Superintendent
  • Quality Engineer
  • Base Training Manager


  • Associate
  • Bachelor of Science
  • Bombardier Learjet

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