Training Coordinator Resume Example

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000,

Dedicated Training Coordinator familiar with supporting training operations and facilitating communication between participants and instructors. Knowledgeable about identifying needs and mapping out improvement plans. Bringing several years of experience in instruction and program development.

  • Materials organization
  • Program support
  • Employee training
  • Schedule coordination
  • Business Administration
  • Training manuals and materials
  • Training program development
  • Learning Management System
  • SharePoint
  • Adobe Pro
  • Microsoft Office (Word, Excel, PowerPoint)
  • Webex Meeting / Training System
  • Design Programs : Adobe Illustrator, InDesign, Photoshop
11/6/20 to Current Training Coordinator 1-800-Flowers.Com, Inc. | Ferndale, WA,
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Organized handbook and course documentation for participants.
  • Evaluated effectiveness of training programs and recommended improvements to upper management.
  • Coordinated training session logistics by preparing equipment and securing facilities.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Developed skill-specific training programs to promote employee development.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Directed strategic planning and implementation of user assistance documentation, product training and self-support for knowledge solutions, including curriculum development, materials and presentations.
  • Welcomed employees and guests, addressing needs with accurate information and support.
  • Managed administrative processes and prepared key reports and documentation.
  • Collected and organized documents and supplies.
  • Documented information, created reports and generated tracking files.
  • Implemented innovative employee incentive program to increase staff productivity.
  • Worked independently while coordinating project work and support functions with other team members.
  • Facilitator for the House of Representatives, Fellowship Program (more than 1/3 of job responsibilities)
  • Create and maintain program records, reports, presentations and proposals
  • Oversee the program correspondence with Universities’ and in house Administration, including tuition waivers, invoices, payments and other financial transactions
  • Schedule and organize program-related meetings and events
  • Facilitate positive relations between the program team, Universities, and other departments within the organization, and all other involved parties
  • Assist with planning and coordination of programs and their activities, including orientation and training
  • Program Recruitment and Preparation
  • Organizing received applications, processing paperwork, providing spreadsheet for review panel, and setting up interviews for final application selections.
  • Collecting, Analyzing and Interpret program data
5/12/17 to 11/2020 Program Specialist Temple University | Philadelphia, PA,
  • Directed, coordinated and administered Legislative Intern program.
  • Directed, coordinated and evaluated activities of personnel, including support staff within academic institutions, departments and alumni organizations.
  • Facilitated smooth communication between team members, project directors. trainers, and staff.
  • Analyzed program effectiveness to modify, adapt and optimize workflows.
  • Coordinated logistics for activities and training events.
  • Worked with the Florida Bar and appling for CLE credits for House Attorneys that attend trainings provided by the House of Representatives.

12/5/05 to 5/12/17 Administrative Assistant/Calendar Coordinator Florida House Of Representatives | City, STATE,
  • Improved office organization by developing filing system and customer database protocols.
  • Drafted correspondence, documented data and submitted materials to appropriate parties.
  • Performed administrative and office duties by handling phone and email correspondence, ordering materials and bookkeeping.
  • Assisted program manager with day-to-day operations and handled business management and customer service.
  • Researched, analyzed, and implemented training for a new up to date publication platform for the office and staff.
  • Coordinated with new program software company and implemented training for staff.
  • Redesigned and reformatted several publications using the new platform. Including setting up templates, graphics, and minimal coding.
  • Performed lead role functions and was responsible for the Calendar Department during the Clerk’s Office search for a new Program Administrator.
  • Acknowledged by Speaker of the House for a job well done handling interim added duties and responsibilities during a critical time.
  • Preform special assignments, research, and report preparation.
  • Preformed general office management duties.
  • Provided assistance with the inner office calendar for up to 20 staff.
  • Assisted supervisor(s) in handling daily administrative duties and acted independently in matters where authority was delegated.
  • Prepared reports, detailed agenda and other meeting materials for the House Session Calendar and other publications.
  • Assisted the Journal Staff during session, filing, logging, and producing daily Journal publication header page.
  • Assisted Journal Staff after session with verifying/editing content of each daily Journal in preparation for the final combined Journal publication.
  • Performed special assignments and helped produce publications that included: Clerk’s Manual, Florida Guide to Government, Member Directory, Member Baseball Cards, Kids’ Page, 2006 Reconsiderations book cover and various staff and Member charts, the Committee Abbreviations’ Charts.
  • Represented supervisor at meetings and conferences.
Education and Training
Expected in | AA Tallahassee Community College, Tallahassee, FL GPA:
Expected in 2016 Unarmed Private Security Officer | Tallahassee Community College, Tallahassee, FL GPA:
Expected in 05/2004 Commercial Art Technology | Graphic Design Lively, Tallahassee, FL, GPA:
Expected in 1991 Cosmetology | Lively , Tallahassee, FL, GPA:

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Resume Strength

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Resume Overview

School Attended
  • Tallahassee Community College
  • Tallahassee Community College
  • Lively
  • Lively
Job Titles Held:
  • Training Coordinator
  • Program Specialist
  • Administrative Assistant/Calendar Coordinator
  • Some College (No Degree)
  • Unarmed Private Security Officer
  • Commercial Art Technology
  • Cosmetology