LiveCareer-Resume

training coordinator resume example with 15+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Team Exercises
  • Employee Interviewing
  • Attention to Detail
  • Orientation and Onboarding
  • Training Method Development
  • Job Skill Building
  • Employee Training
  • Critical Thinking
  • Problem Solving
  • Microsoft Office
  • Data Entry
  • Problem-Solving
  • Quality Assurance
  • Verbal and Written Communication
Education and Training
International Academy of Design And Technology Chicago, Expected in ā€“ ā€“ : Advertising And Marketing - GPA :
Experience
Azek Building Products - Training Coordinator
Scranton, PA, 04/2011 - 12/2013
  • Created and offered additional materials to enhance training.
  • Organized handbook and course documentation for participants.
  • Supported onboarding of new employees by hosting orientation sessions.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.
  • Explained goals and expectations required of trainees.
  • Mentored and onboarded new staff members to establish top client satisfaction.
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Participated and attended meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Used role playing, lectures and simulations to present information in variety of instructional techniques and formats.
  • Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system and database manager operations.
  • Coordinated recruitment and placement of training program participants.
  • Maintained strong knowledge of [Area of expertise] by participating in workshops, conferences and online education classes.
Columbia University - Research Assistant
New York, NY, 01/2006 - 01/2011
  • Supervised supplies in inventory and notified supervisor of low stock levels.
  • Prepared reports, presentations and articles using Microsoft Word and PowerPoint.
  • Assisted with preparing presentation materials before major meetings and reviews.
  • Created graphs, spreadsheets and presentation slides to help researchers present findings.
  • Presented experimental findings in presentations with graphs, charts and other visual aids.
  • Conducted surveys, interviews and experimental research to facilitate data analysis.
  • Developed and maintained spreadsheets, questionnaires and research tools.
  • Participated in extra training and courses to refine and improve upon industry knowledge.
Chubb - Executive Assistant
Philadelphia, PA, 01/2004 - 01/2006
  • Screened phone calls for executives to instantly identify priority clients and filter out spam calls.
  • Wrote and distributed executive meeting agendas and minutes to department heads and executive team members.
  • Collaborated with internal teams to support long-term research, marketing and ad hoc projects.
  • Filtered important calls and spam calls to help executives prioritize specific clients and expedite daily operations.
  • Reviewed incoming reports, applications and memos to determine workplace priorities.
  • Leveraged word processing software to create proposals, letters and memos.
  • Provided accurate, up-to-date information to external parties through emails, phone calls and in-person interactions.
  • Compiled meeting agendas and supportive materials ahead of meetings.
  • Scheduled and arranged travel and hotel reservations for meetings, conferences and seminars.
  • Relayed messages, retrieved reports and printed documents for co-workers to assist with office workflow.
  • Followed proper accounting and bookkeeping procedures to support audits.
  • Coordinated executive and senior management vacation, day-to-day meeting and travel schedules.
  • Entered customer information and updates in database system to track leads, interactions, relationships and propel sales opportunities.
  • Prepared invoices and drafted memos for executives.
  • Participated in frequent communication with other administrative team members, human resources and finance department on special projects and events.
  • Coordinated meeting and work schedules for staff teams and executives.
  • Facilitated communications by forwarding emails, transferring calls and filing documents.
  • Facilitated board meeting agendas and distributed support materials in advance for successful sessions.
  • Revised and maintained master calendar to coordinate meetings across multiple time zones.
  • Ordered catering or restaurant delivery to offer food and beverages to meeting and conference attendees.
  • Executed special objectives and projects in response to executive team and board member requests.
  • Researched and prepared information for presentations to high-level executives.
  • Obtained signatures for financial documents and internal and external invoices.
  • Coordinated multiple schedules using online calendaring system.
  • Created and maintained computer- and paper-based filing and organization systems for records, reports and documents.
  • Delivered optimal administrative, customer service and case management support.
  • Made travel arrangements to provide executives seamless and travel policy-approved business trips.
  • Maintained company confidence and protected business operations by keeping sensitive information confidential.
  • Took detailed notes in meetings and disseminated information afterward.
  • Opened, read and replied to e-mails, letters and correspondence on behalf of executives.
  • Supervised executive and management calendars while allocating tasks to administrative support team for smooth operational flow.
  • Designed PowerPoint presentations for monthly divisional meetings with top-level executives.
  • Managed daily invoices, reports and proposals.
Oxford University Press, Inc. - Marketing Assistant
Cary, NC, 01/1998 - 01/2004
  • Assisted teams with aligning marketing strategies and objectives based on data-driven insights.
  • Investigated consumer opinions in collaboration with marketing teams, pollsters and statisticians.
  • Assisted with copywriting, artwork and web workflow to facilitate print and digital marketing communications.
  • Evaluated digital presence by product, service or brand to help define digital strategies.
  • Performed content management duties to upkeep shared drives and content libraries.
  • Collaborated with marketing team on new ideas and directions to support events and customer communication projects.
  • Proofread and finalized marketing communications and documentation prior to release.
  • Devised processes for using research data to identify and capitalize on advertising opportunities.
  • Presented findings to management and executive leadership and fielded questions to help refine strategies.
  • Developed and used specific methodologies for collecting and analyzing marketing data.
  • Partnered with marketing team to create original content for social media channels.
  • Developed and maintained content and communications to drive marketing campaigns, activities and events.
  • Optimized and prepared content to produce digital and printed collateral.
  • Identified potential markets and market segments with desired customers and gaps for optimum product demand.
  • Adapted marketing strategy to fit consumer preferences and expectations.
  • Assisted in organizing promotional events and tradeshows.
  • Created graphical illustrations to share market research insights.
  • Determined best methods to meet research objectives and produce useful data.
  • Updated web pages and social media profiles to reflect proactive strategies and engage customers.

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Resume Overview

School Attended

  • International Academy of Design And Technology

Job Titles Held:

  • Training Coordinator
  • Research Assistant
  • Executive Assistant
  • Marketing Assistant

Degrees

  • Some College (No Degree)

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