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training coordinator resume example with 18+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Professional Summary Skills

Dedicated Training Coordinator familiar with supporting training operations and facilitating communication between participants and instructors. Knowledgeable about identifying needs and mapping out improvement plans. Bringing 14 years of training experience in instruction and program development.

Skills
  • Schedule coordination
  • Program support
  • Classroom experience
  • Feedback gathering
  • Training program design
  • Attention to detail
  • Policies
  • Maintain records
  • Materials organization
  • Motivational speaking
  • Committed to cultivating associate leadership
  • Proven leadership skills
  • Cheerful and energetic
  • Reliable and dependable
  • Flexible
  • MS Office proficient
  • Positive outlook
  • Strong communication skills
  • Organized
  • Basic clerical knowledge
  • Dedicated team player
Experience
01/2022 to Current Training Coordinator Asrc Federal Holding Company | Reston, VA,
  • Managed training calendars to inform participants of upcoming training session topics and dates.
  • Evaluated effectiveness of training programs and recommended improvements to upper management.
  • Researched and incorporated new training methods, tools and resources to offer updated, quality training content.
  • Coordinated training session logistics by preparing equipment and securing facilities.
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Documented training activities and changes to analyze program effectiveness.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Created training schedules to meet hiring demands of Inbound and Outbound departments.
09/2021 to 01/2022 Picker Packer Emerson Ecologics | Riverside, CA,
  • Fulfilled orders quickly to accomplish challenging daily objectives.
  • Picked products from designated locations using various tools and transferred to appropriate areas for further processing.
  • Promoted workplace safety and smooth production by keeping workspaces clean, organized and free of hazards.
  • Worked additional hours and shifts to meet tight deadlines during peak periods.
  • Limited damage to products and orders by using care when choosing items.
  • Cleaned and organized aisles, work stations, and floors to promote operational productivity.
  • Gathered and organized merchandise for distribution into appropriate envelopes, boxes or pallets.
  • Reported damaged products or safety hazards to immediate supervisor.
08/2021 to 09/2021 Quality Assurance Associate Avecia Biologics Limited | City, STATE,
  • Researched and explored quality issues to report compliance.
  • Processed high-volume workflows to quality and accuracy.
  • Learned and adhered to industry standards and safety procedures.
08/2003 to Current Lead Pet Care Associate Petsmart, Inc | City, State,
  • Describe merchandise and explain use, operation, and care of merchandise to customers.
  • Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
  • Calm under pressure.
  • Maintain records related to sales.
  • Demonstrate use or operation of merchandise.
  • Place special orders or call other stores to find desired items.
  • Strong attention to detail.
  • Prepare sales slips or sales contracts.
  • Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
  • Exchange merchandise for customers and accept returns.
  • Clean shelves, counters, and tables.
  • Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, and balancing cash drawers.
  • Inventory stock and requisition new stock.
  • I assisted the department manager in the daily responsibilities with pet care associate compliance, received orders, communicated with veterinarian, made sure USDA books and all other department paperwork was up to date.
  • I worked with department manager to develop strategies and incentives to increase average ticket sales and daily animal sales.
  • My basic daily responsibilities were to provide basic care to animals, such as disinfecting animal habitats,providing fresh food and water and observing the animals to assure they are active, alert, and healthy.
  • Guided and supported associates in building knowledge and aptitude by encouraging respectful discussions.
  • Answered phone calls and emails, responding quickly to questions and inquiries, typically within 10 - 15 minutes.
  • Supervised and directed team of 10-15 customer service and pet care associates by delivering constructive feedback and one-on-one mentoring.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed payments and returned receipts, cash, coin and payment cards to customers.
  • Checked inventory for required supplies, including animal food and sales contracts and made lists for Store Manager, documenting needed cleaning products.
Education and Training
Expected in 06/1998 to to High School Diploma | General Studies Santaluces High School Adult Education Center, Lantana, FL GPA:

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Resume Overview

School Attended

  • Santaluces High School Adult Education Center

Job Titles Held:

  • Training Coordinator
  • Picker Packer
  • Quality Assurance Associate
  • Lead Pet Care Associate

Degrees

  • High School Diploma

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