Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Professional Summary
Accomplished Human Resources Professional with Master's Degree In Organizational Leadership. Adept at developing recruiting initiatives to hire talented professionals. Specialized experience in Training and Licensing.
Skills
Budget
Staff training
Human Resources
Instructor
Team building
Meetings
Excel
Performance appraisals
Recruiting
Report Writing
Scheduling
Supervising
Supervision
Materials preparation
Employee coaching
Program implementation
Schedule management
Training program development
Online training experience
Employee training
Public speaking
Training material development
Project implementation
Performance management systems
Training programs development
HRIS
Unemployment laws
Interviewing
Benefits administration
Work History
Training Coordinator, 10/2019 to Current American Addiction Centers – Worcester, MA,
Liaised between trainers and course participants.
Gathered data about course success and participant experiences to help with future course planning.
Planned and deployed training programs for Crisis Management, procedures and activities.
Planned and deployed training programs for CPR/First Aid procedures and activities.
Planned and deployed training programs for New Employee Orientation procedures and activities.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Ensured proper tracking in newly created databases of all students and instructors leaves, attendance, scores and overall performance.
Trained and mentored new personnel hired to fulfill various roles.
Liasied between executives and entry-level workers
Recruiting and Training Coordinator, 01/2015 to Current Camp Recovery – Bethlehem, PA,
Oversee all logistical aspects of recruiting and training for Direct Care staff of 17 Group Homes.
Involves on-campus meet and greets, career fairs, and open houses throughout the state.
Work with Human Resources Director to review and revise annual recruiting strategies and yield targets.
Work with the Director and group home managers to maintain current openings list.
Review resumes and conduct phones screens of all potential applicants.
Manage Zip Recruiter and Career Builder postings for all positions.
Act as liaison between Human Resources and Regional Offices as they relate to new hires.
Work with managers to understand the recruiting needs of the home.
Design and implement an orientation training calendar.
Facilitates scheduling staff for all training.
Conduct new hire orientation for all employees.
Conduct CPR and restraint training monthly.
Assist as needed with the onboarding posses.
Planned and deployed training programs for CPR/FA procedures and activities.
Planned and deployed training programs for Crisis Management procedures and activities.
Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Liaised between trainers and course participants.
Human Resources Training Coordinator, 01/2006 to 01/2015 The Home For Little Wanderers – New York, NY,
Oversee all aspects of training for 250 staff.
Work with Quality Assurance to ensure that all staff are trained in accordance with licensing standards.
Conduct new hire orientation for all new employees.
Trained and developed staff in direct care techniques.
Facilitate the companies mandatory annual in-service.
Assist with reference checks as needed.
Collect and review employee performance appraisals.
Attend career fairs to attract new applicants.
Redevelop and co-facilitate training's in Incident Report Writing (Electronic Records System.).
Schedule and track the completion of all staff training in Excel.
Cover Senior Staff meeting as required for the HR Manager.
Maintained all agency staff files.
Verified all clinical and nursing licenses with the state of NJ.
Verified and maintained the credentialing process for clinical staff.
Presented the agencies benefit package in orientation.
Maintained work structure by updating job requirements and job descriptions for all positions.
Educated staff on Agency HRIS software functionality with special emphasis in Incident Report writing and Client Charting.
Set, enforced and explained HR policies to team members to cultivate compliant and satisfied workforce.
Communicated with potential hires to provide clarity on expected tasks, compensation and policies.
Planned, monitored and appraised employee work results by training managers to coach and discipline employees.
Generated and updated complete and accurate employee files.
Maximized team knowledge and productivity by effectively training, monitoring and directing employees in application of best practices and regulatory protocols.
Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency.
Maintained current understanding of state and federal policies such as EEO and ADA.
Troubleshot and resolved problems with HR software to enhance production support and minimize downtime.
Residential Supervisor, 01/2003 to 01/2006 Bonnie Brae Residential Treatment Center – City, STATE,
Oversee the overall workings of the onsite independent living cottage at a residential program.
Including Supervising staff and children.
Developed and implemented new independent living program.
Supervised 6 staff directly in an independent living setting.
Supervised 100 staff indirectly as the weekly senior staff.
Managed the budget for the home.
Created staff schedules and for the inner workings of the home.
Assisted in completing a department wide schedule for 100 employees.
Conducted staff meetings and supervision meetings as needed.
Participated in cross disciplinary team meetings.
Attended treatment team meetings.
Lead adventure based activities to increase team building for both the staff and the children.
Assisted the children in gaining employment and then acting as a liaison between the employer and the agency.
Coordinated all staffing schedules and made sure that each shift had adequate coverage.
Ensured that each resident was provided caring, supportive and safe environment.
Recognized changes in behavior indicating potential crisis situations and took immediate and appropriate action.
Observed strict safety guidelines and regularly inspected bedrooms and common areas for any issues that posed danger to residents and staff members.
Promoted positive relations between residents and staff.
Provided swift and knowledgeable emergency support in line with campus crisis protocols.
Enforced policies and safety standards through building and room rounds.
Solved grievances and complaints by collaborating with residents.
Strategized to improve resident care and satisfaction and held weekly meetings with directors to advocate for resident needs.
Facilitated floor meetings to discuss concerns, review complaints and convey information about policy changes.
Conducted training and change management processes to improve operations.
Negotiated agreements between employees to clarify misunderstood directions and resolve conflicts affecting performance.
Identified and resolved process issues to encourage smoother procedures, more efficient workflow and overall business growth.
Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings.
Complied with safety and hazardous material handling, storage regulatory requirements and internal procedures affecting business operations.
Education
Master's Degree: Organizational Leadership, Expected in Columbia Southern University - , GPA:
Bachelor's Degree: Criminal Justice, Expected in American International College - , GPA:
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