Training Coordinator Resume Example
Accomplished Training Coordinator with 9 years of experience in Home Health Care; 4.5 years in Operations and 4.5 years in Training. Knowledgeable about Adult Learning theories and methods used in designing, developing and delivering successful training programs and adult learning concepts.
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- Co-Facilitated the Train the Trainer sessions for the successful implementation of Regional New Talent Orientation
- Led and implemented a successful roll out of a New HealthStream Node when moving from PeopleSoft to Kronos
- Assisted with the planning and execution of the Triad and Support Center Family Fun Day
June 2011 to CurrentPlanet Pharma － Deland , FL
Support leadership and staff development training. Provide general assistance, planning, scheduling, technical expertise and support to all activities being performed within leadership staff and training.
- Owner of New Talent Orientation and Customer Service Training
- Create training materials and related documents
- Facilitate training as needed to employees regarding Customer Service and new processes and procedures
- Track and report achievement of organizational goals related to training Create and communicate training schedules
- Provide technical assistance to learning staff on learning technologies (Lync, HealthStream, Video Teleconferencing)
- Serve as primary administrator for HealthStream including monitoring data integrity from Kronos
- Analyze processes and procedures and make recommendations for improvements to effectiveness and efficiency
August 2010 to June 2011Rasmussen College － Wausau , WI
Promoted to fulfill management functions within the department, including training current and new employees, serving as the key contact person for the department, having signature authority for the Chairperson, and assisted with the Dean of School of Agriculture and Environmental Sciences Search Committee.
- Facilitate training to the department's office support team as necessary for them to accomplish their tasks.
- Create training documents and guides for office support team.
- Supervise administrative assistants, temporary employees, and work-study students.
- Complete and submits hiring and separation paperwork for faculty, staff, and student workers
- Manage various departmental and grant budgets.
- Research, summarize and analyze selected data, market samples, and client feedback for inclusion of specific reports (i.e. Annual Report).
November 2004 to November 2008Canyon View Medical Group － Spanish Fork , UT
- Assisted with sending documentation to physicians electronically.
- Scheduled and administered in-services with physicians throughout North Carolina and Virginia to promote a more innovative and efficient way to complete their accounts documentation.
- Conducted group session trainings on implementing and utilizing Inscrybe Software.
- Served as support center/help desk for Inscrybe and Provider Link within Advanced Home Care; provided training within company when necessary.
July 2003 to November 2004Spring Education Group － Huntington Beach , CA
- Assisted sales associates in developing marketing strategies for company products.
- Calculated daily sales goals to meet storewide weekly sales goals.
- Verified and approved staff's weekly timesheets.
- Processed daily sales closeouts and made nightly deposits.
- Maintained inventory of store products.
November 2001 to April 2004Washington Drive Resource And Enrichment Center － City , STATE
- Coordinated social enrichment activities and programs for grades sixth-eighth.
- Tutored and supervised students in grades kindergarten-eighth.
- Empowered students to lead group-wide informative discussions.
Double Major: Management Information Systems and Business Administration
Concentration: Economics
GPA: 3.43
GPA: 4.0
Kennedy Scholar
administrative, budgets, client, Customer Service, Customer Service Training, documentation, Environmental Sciences, help desk, hiring, Home Care, inventory, Kronos, leadership, marketing strategies, market, Access, Excel, office, PowerPoint, Microsoft Word, Multitasking, organizational, processes, Research, sales, scheduling, staff development, technical assistance, training materials, Video
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Resume Overview
School Attended
- High Point University
- North Carolina A&T State University
Job Titles Held:
- Training Coordinator
- Administrative Support Specialist
- Patient Account Representative
- Management Sales Lead
- After School Counselor
Degrees
- Bachelor of Science : Business Administration , May 2011
Masters of Science : Adult Education , 2011
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