training coordinator resume example with 3+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Skills
Materials organization
Business Administration
Motivational speaking
Product development
Human Resources
Schedule coordination
Employee training
Training program development
Team-building activities
Training manuals and materials
Education and Training
Hibriten High SchoolLenoir, NCExpected in 06/2016 ā āHigh School Diploma: - GPA:
Appalachian State UniversityBoone, NCExpected in 12/2020 ā ā: - GPA:
Experience
Planet Pharma - Training Coordinator Berkeley Heights, NJ, 10/2021 - Current
Managed training calendars to inform participants of upcoming training session topics and dates.
Supported onboarding of new employees by hosting orientation sessions.
Researched and incorporated new training methods, tools, and resources to offer updated quality training content.
Prepared custom training course materials and presentations for corporate training.
Coordinated training session logistics by preparing equipment and securing facilities.
Trained and developed departmental employees on software systems, platforms, health and safety regulations, courier protocols, inventory tracking system, and database management operations.
Directed strategic planning and implementation of user assistance documentation, product training, and self-support for knowledge solutions.
Delivered impactful training to corporate customers nationwide.
Created and offered additional materials to enhance training.
Scheduled training sessions based on availability of classrooms, equipment and instructors.
Advance Auto Parts - Assistant Store Manager Depew, NY, 09/2020 - 10/2021
Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
Coached and developed store associates through formal and informal interactions.
Oversaw aspects of maintenance, inventory and daily activity management.
Set schedules and delegated assignments based on team strengths to optimize floor coverage and service levels.
Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
Handled scheduling for store shifts across 7-day work weeks to achieve adequate staffing.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
Oversaw daily operations of store, including inventory and supply restocking, cash-handling and assisting customers.
Trained staff on daily duties and supervised and provided feedback, resulting in improved performance and customer satisfaction.
Oversaw inventory receiving, stocking, pricing and returns by coordinating with vendors and directing employees.
Oversaw daily operations by delegating tasks, managing shift changes and conducting keyholder duties to open and close business.
Coordinated merchandising by planning floor layouts and displays, guiding resets and directing sales signage placement.
Boosted sales through attractive merchandise presentation, competitive pricing and adequate inventory.
J&P Cycles - Point of Sale Associate Sturgis, MI, 07/2019 - 09/2020
Delivered positive customer experiences through friendly conversation and fast service.
Resolved customers' complaints by smoothly handling returns, exchanges, and other service needs.
Restocked, recovered, and reset check-outs to maintain a professional appearance and promote last-minute purchases.
Boosted store numbers by promoting loyalty programs and encouraging credit card applications.
Greeted customers promptly and responded to questions.
Maintained work area and kept cash drawer organized.
Welcomed customers, offering assistance to help find store items.
Built and maintained productive relationships with employees.
Assisted customers to find appropriate products, answered product questions, and provided product solutions.
Celeste - Store Manager City, STATE, 06/2018 - 07/2019
Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
Processed daily paperwork, balanced register drawers, produced staffing schedules, and prepared deposits.
Balanced sales, reconciled cash, and made bank deposits to facilitate opening and closing duties.
Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
Strengthened workflow productivity by hiring, managing, and developing top talent.
Improved store status by implementing process improvements and identifying performance gaps for corrective action.
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