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Training and Development Officer Resume Example

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TRAINING AND DEVELOPMENT OFFICER
Summary

Energetic Training and Development professional versed in developing and implementing improved training programs to improve performance. Success driving participation by leveraging employee incentives, employing engaging training methods, and implementing team-building activities to meet training needs. Bringing 3 years of manufacturing expertise, including proficiency in myLearning Software.

Results-focused manufacturing professional with strength in Leadership, Supervision and Coaching. Proactive leader with strengths in communication and collaboration. Proficient in leveraging Human Resource and Production Control knowledge to promote KPI Result. Adept at managing concurrent objectives to promote efficiency and influence positive outcomes.

Skills
  • Training manuals and materials
  • Finance
  • Incentive initiatives
  • Team-building activities
  • Training program development
  • Training program design
  • Orientation procedures
  • Business Administration
  • Classroom experience
  • Human Resources
  • Motivational speaking
  • Program performance assessment
  • Multimedia development
  • Team management
  • Organization
  • Operational improvement
  • Team building
  • Supervision
  • Business operations
  • Planning and coordination
  • Process improvement
  • Communications
  • Administrative support
  • Problem resolution
  • Relationship development
  • Project organization
Experience
Training and Development Officer03/2018 to CurrentCardinal HealthRayong, Thailand
  • Facilitated adoption of new real estate loan software by providing one-on-one training and guidance to loan officers.
  • Leveraged simulations, team exercises and group discussions to increase training program engagement.
  • Coordinated development of training materials, including manuals, standard operating procedures and employee handbooks.
  • Developed complete training programs and led training using expert learning techniques.
  • Administered course content, schedules and attendance utilizing learning management system (LMS).
  • Checked tracking systems for student and instructor leaves, attendance scores and overall performance.
  • Documented training activities and changes to analyze program effectiveness.
  • Evaluated client processes, employee performance and training progress to determine additional training needs.
  • Monitored training costs and prepared budget reports to justify expenditures.
  • Assessed training needs, using employee surveys and interviews to gather data.
  • Scheduled training sessions based on availability of classrooms, equipment and instructors.
  • Created practice exams, exercise documents and interactive videos from older content and transferred print materials to digital.
  • Designed and directed orientation and training programs to meet client needs.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Reviewed training delivery methods to optimize training effectiveness and costs.
  • Managed various training courses by developing curricula, instructions, documents and written tests.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
  • Developed skill-specific training programs to promote employee development.
  • Reduced process lags and effectively trained team members on best practices and protocol.
  • Blended business's goals, mission and values with learning development initiatives to deliver high-quality training to employees.
  • Co-developed on-the-job training programs to reduce training time from 3 to 5 weeks.
Production Supervisor12/2006 to 03/2018Cardinal HealthRayong, Thailand
  • Applied innovation and mission driven strategies to discover and fix root cause issues negatively impacting production performance.
  • Designed and implemented project workflows for copy-editing, editorial and design department, including adjusting deadlines to meet project changes.
  • Kept areas clean, neat and inspection-ready at all times to comply with product guidelines.
  • Met or exceeded target of 95% on-time customer shipments with motivational approach to team leadership.
  • Decreased inventory and labor hours with strategic process changes.
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Administered production of cost reduction novels by managing project activities and deadlines from estimation to finished book.
  • Maintained top-notch quality control standards and eliminated downtime to maximize revenue.
  • Planned and delegated work to meet planned project and production goals.
  • Transformed work area by increasing production, reducing turnover, eliminating waste and enhancing quality.
  • Delegated tasks to employees and monitored accurate and timely completion of tasks to meet project milestones.
  • Reviewed individual employee performance on OTTT basis to correct issues and enhance productivity.
  • Inspected incoming supplies to conform with materials specifications and quality standards.
  • Conducted performance reviews to identify and rectify areas for improvement.
  • Assigned individual work plans and reviewed jobs to accomplish all tasks within expected parameters.
  • Consolidated suppliers, resulting in large reduction of inventory and increased profit margins.
  • Developed and implemented significant process improvements to enhance department quality and throughput.
  • Set up, adjusted and maintained machines to operate at peak levels and meet challenging demands.
  • Established and enforced 5s program successful in increasing line efficiency and dropping accidents to zero per quarter.
  • Monitored manufacturing variances to achieve quality improvement while resolving product process and equipment problems.
  • Controlled material usage to keep costs low, proactively investigating and resolving discrepancies to minimize waste.
  • Oversaw work on multiple bestselling products, including exclusive and deluxe editions for key customer accounts.
  • Supported for safety programs to reduce and eliminate employee injuries by 0%.
  • Revamped positions and workflow based on individual abilities and production targets.
  • Performed pre-shift checks of all equipment to identify problems and remove affected equipment for repair.
  • Recommended and implemented measures to improve production methods and quality of products.
  • Provided input for performance reviews and identified areas for additional improvement.
  • Established and updated production schedules to meet changing demands.
  • Monitored equipment, checked supplies and coordinated manpower to meet expected demand.
  • Managed all areas of manufacturing, safety, inventory control and process implementation.
  • Maintained work environments safe and efficient at all times.
  • Coordinated scanning and color-correction of original artwork and procured duplicate printing files.
  • Directed all production phases from initial estimate to final quality check and delivery.
  • Reported on production process on daily basis to keep mixing and compounding informed of parts produced, downtime minutes and any quality concerns.
  • Managed and supervised daily activities of 48 team members to verify fulfillment of customer orders and adherence to general warehouse operations.
  • Supervised equipment upgrades and modifications.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Established raw materials recieving procedures for verification of incoming and outgoing shipments to keep warehouse inventory current.
  • Assigned tasks to employees and monitored productivity, performance and task completion.
  • Promoted employee safety awareness resulting in zero injuries.
  • Issued work orders for repairs to plan maintenance of equipment, machinery and vehicles.
  • Oversaw inventory, physical counts and performed periodic cycle counts to verify outgoing orders.
Production Supervisor07/2003 to 10/2006Chantaburi Frozen Food Co., Ltd.Rayong, Thailand
  • Maintains staff by recruiting, selecting, orienting, and training employees; developing personal growth opportunities.
  • Maintains work flow by monitoring steps of the process; setting processing variables; observing control points and equipment; monitoring personnel and resources; studying methods; implementing cost reductions; developing reporting procedures and systems; facilitating corrections to malfunctions within process control points; initiating and fostering a spirit of cooperation within and between departments.
  • Completes production plan by scheduling and assigning personnel; accomplishing work results; establishing priorities; monitoring progress; revising schedules; resolving problems; reporting results of the processing flow on shift production summaries.
  • Maintains quality service by establishing and enforcing organization standards.
  • Ensures operation of equipment by calling for repairs; evaluating new equipment and techniques.
  • Provides manufacturing information by compiling, initiating, sorting, and analyzing production performance records and data; answering questions and responding to requests.
  • Creates and revises systems and procedures by analyzing operating practices, record-keeping systems, forms of control, and budgetary and personnel requirements; implementing change.
  • Maintains safe and clean work environment by educating and directing personnel on the use of all control points, equipment, and resources; maintaining compliance with established policies and procedures.
  • Resolves personnel problems by analyzing data; investigating issues; identifying solutions; recommending action.
  • Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
  • Contributes to team effort by accomplishing related results as needed.
  • Accomplishes manufacturing staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating, and enforcing systems, policies, and procedures.
Education and Training
MBA: Business Administration And Management2012Burapha UniversityChonburi
Bachelor of Science: Food Industrial Technology 1996Maejo UniversityChiang Mai
High School Diploma1992YantakhaorattachanoopathumpTrang
Certifications
  • Master degrees: University Council, Burapha University
  • Bachelor of Science (Food Industrial Technology)

Maejo University

  • Training Needs Analysis and Training Master Plan
  • Training Road Map Technique
  • Facilitator of The 6 Critical Practices for leading a team (FranklinCovey)
  • MyLearning Field Administrator
  • Process Validation
  • Internal Quality Auditor
  • Lean Six Sigma Certificate of Attendance
  • Kaizen Leader
  • Confined Space the Trainer: NPC Safety and Environmental Service Co., Ltd.,
  • Train the Trainer Program: Cardinal Health
  • Value Stream Mapping: Cardinal Health
  • Safe working in confined spaces as controller level

NPC Safety and Environmental Service Co., Ltd.,

  • Safety at work as a Supervisor level: Success safety
Reading and Travelling

Reading and Travelling is my hobbies.

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Resume Overview

Companies Worked For:

  • Cardinal Health
  • Chantaburi Frozen Food Co., Ltd.

School Attended

  • Burapha University
  • Maejo University
  • Yantakhaorattachanoopathump

Job Titles Held:

  • Training and Development Officer
  • Production Supervisor

Degrees

  • MBA : Business Administration And Management 2012
    Bachelor of Science : Food Industrial Technology 1996
    High School Diploma 1992

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