LiveCareer-Resume

training and development coordinator resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills

Data entry

  • Training methods
  • Staff presentations
  • Strategic thinker
  • New employee paperwork and training
  • Human Resources
Experience
Training and Development Coordinator , 07/2011 - Current
Lakewood Health System Sartell, MN,
  • Offered specific training programs to help workers improve [Skill], [Skill] and [Skill].
  • Led training classes and recorded instruction for later use.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
  • Created effective training course objectives, course content and all materials.
  • Analyzed each department's training needs and developed new training programs based data collected.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Utilized [Type] technology to train new employees and provide effective onboarding.
  • Produced reports, spreadsheets and trend forecasts to enhance decision-making processes.
  • Prioritized required training classes to fit into schedules for [Job title]s and [Job title]s.
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Led trainings for up to [Number] employees on weekly basis.
  • Presented training information via role playing, simulations and team exercises.
  • Created testing and evaluation procedures to assess performance before, during and after training sessions.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Identified key skill gaps in [Type] department employees and created training classes to effectively educate target individuals.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Determined course objectives and found or wrote course materials to cover topics.
  • Mentored team members to succeed and advance within department and company.
  • Supervised average of [Number] training specialists in [Type] department, overseeing work, optimizing performance and motivating excellence.
Staffing Manager, 01/2010 - 07/2011
Elior Villa Maria, PA,
  • Recruited and interviewed individuals for [Title of position].
  • Supported hiring manager by reviewing applications and resumes and identifying reputable job candidates.
  • Managed full-cycle recruiting, including sourcing, interviewing, offering jobs, and negotiating contracts.
  • Aided senior HR leadership by accurately preparing bi-weekly payroll and tracking data into cumulative documentation.
  • Secured optimal productivity by supervising [Number] employees on staffing and recruiting administrative, operational and clerical functions.
  • Supported onboarding of new employees by supplying key job information, including organizational policies, job duties and employment benefits.
  • Challenged and refined current recruitment and sourcing processes by suggesting actionable improvements and innovations.
  • Developed organizational filing systems for agendas, correspondence, data communications, records and reports.
  • Built consensus and job satisfaction between management and front-line employees to enhance operations and promote growth.
  • Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
  • Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructiive.
  • Identified vacancies in staff, supported recruiting process and interviewed prospective personnel.
  • Drove departmental efficiency by organizing comprehensive training orientations for [Number] new hires.
  • Identified vacancies and recruited and hired applicants to fill positions in variety of departments.
  • Liaised between management and employees by [Action] and [Action].
  • Oversaw team of [Number], eliminating downtime and facilitating schedule adherence.
  • Transformed underperforming and overstaffed department into trimmed-down and well organized staff.
  • Evaluated and updated compensation strategies to offer competitive employment packages and attract top-notch talent.
  • Improved operational efficiencies and tracking by creating filing systems to maintain confidential employee documents and reports.
  • Partnered with management to establish workplace safety curriculum for training and education purposes.
  • Fostered positive employee attitudes toward organizational objectives through effective orientations and townhall meeting systems.
  • Boosted staff morale by resolving personnel and management inquiries on new hire activities or ongoing employee relation issues
  • Reduced accidents in workplace by being proactive with prevention by implementing safety policies and procedures.
Case Manager, 09/2009 - 01/2010
Memorial Hermann Houston, TX,
  • Reviewed and recorded progress of patients.
  • Communicated with legal services providers, social services agencies and local judicial systems regarding cases.
  • Reviewed effectiveness of treatment for individual and family situations.
  • Developed appropriate care plans for at-risk individuals and high-risk families.
  • Collaborated with various healthcare providors to facilitate delivery of services.
  • Determined and coordinated appropriate level of care to meet individual patient needs.
  • Coordinated between various entities to manage cases.
  • Informed patients and families of treatment options and at-home care strategies to reduce unnecessary burden on hospital resources.
  • Documented plans, findings and results and submitted to employers and insurance carriers.
  • Reviewed treatment plans against individual goals and healthcare standards.
  • Assisted patients in receiving high-quality, appropriate care with best possible results.
  • Lowered costs while improving care quality by coordinating services and collaborating with dedicated healthcare team.
Training and Development Coordinator , 02/2007 - 01/2009
Lakewood Health System Staples, MN,
  • Produced reports, spreadsheets and trend forecasts to enhance decision-making processes.
  • Directed [Number] yearly training courses for [Number] participants.
  • Analyzed each department's training needs and developed new training programs based data collected.
  • Led training classes and recorded instruction for later use.
  • Determined course objectives and found or wrote course materials to cover topics.
  • Analyzed employees' skill levels and implemented new techniques to boost staff knowledge.
  • Supervised average of [Number] training specialists in [Type] department, overseeing work, optimizing performance and motivating excellence.
  • Utilized [Type] technology to train new employees and provide effective onboarding.
  • Created testing and evaluation procedures to assess performance before, during and after training sessions.
  • Created effective training course objectives, course content and all materials.
  • Prioritized required training classes to fit into schedules for [Job title]s and [Job title]s.
  • Planned and led training programs on staff development to enhance employee knowledge, engagement, satisfaction and performance.
  • Delivered training material to diverse audiences of both blue and white-collar professionals.
  • Designed training modules implementing strategic business practices and organizational behavior training concepts.
  • Facilitated training on benefits, FMLA and CFRA, new employee orientation and performance appraisals.
  • Led trainings for up to [Number] employees on weekly basis.
  • Offered specific training programs to help workers improve [Skill], [Skill] and [Skill].
  • Managed training calendar for entire fiscal year, including setting course plans, training spaces and department rotations.
  • Mentored team members to succeed and advance within department and company.
  • Developed first training manual for [Industry] company.
  • Conducted evaluations of training courses to uncover areas in need of improvement.
  • Identified key skill gaps in [Type] department employees and created training classes to effectively educate target individuals.
  • Presented training information via role playing, simulations and team exercises.
  • Maintained corporate responsibility by staying up-to-date with laws affecting human resource training programs.
  • Oversaw [Type] events with numerous vendors and as many as [Number] guests.
Education and Training
Bachelor of Science: , Expected in
-
Kansas State University - Wichita, KS
GPA:
Status -
Bachelor of Science: Family Studies And Human Services , Expected in 12/2005
-
Kansas State University - Manhattan , KS
GPA:
Status -
  • Completed an Internship with Mercy Regional Hospital during my last semester at Kansas State University. Supported the Vice President of the hospital and worked within the volunteer services department. [Subject]

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Resume Overview

School Attended

  • Kansas State University
  • Kansas State University

Job Titles Held:

  • Training and Development Coordinator
  • Staffing Manager
  • Case Manager
  • Training and Development Coordinator

Degrees

  • Bachelor of Science
  • Bachelor of Science

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