Teller Resume Example Wells Fargo - Bartlesville, Oklahoma

TELLER

Professional Summary

Experienced banking professional with superior attention to detail and highly ethical nature. Dedicated to maintaining optimal security and customer satisfaction while meeting ambitious sales targets. Well-versed in industry regulations and asset protection strategies.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Seasoned Bank Teller well-versed in customer care and successful in achieving sales goals while maintaining high levels of customer satisfaction. Consistently accurate in counts and balances. Outgoing personality with attention to delivering outstanding customer experiences.

Familiar with diverse banking and investment products, including deposit accounts and loans. Competent in setting up services, transferring funds and helping with complex transactions. Positive and upbeat with strong communication and problem-solving abilities.

Skills

Strong Account Analysis Skills
Compliance, Banking Laws and Regulations
Cash Handling Expertise
Consumer banking specialist
Night and safe deposit procedures
Accounting systems and software
Sales expertise
Math aptitude
Excellent time management skills

Exceptional Customer Service
Advanced Clerical Knowledge
Rapid 10-key data entry
Relationship building and management
Loans
Financial analysis
Cheerful
Banking
Ledger and balance sheet competency

Work History

Teller, 09/2019 to 07/2020
Wells Fargo – Pacifica, CA

Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Identified sales opportunities and referred customers to branch partners in financial services.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Checked amount details and fraud markers for transaction papers such as checks and money orders.
Processed quarterly vault and ATM audits with zero error rate.
Coordinated daily cash reconciliation in high-volume location.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Maintained friendly and professional customer interactions.

Relationship Banker , 08/2018 to 09/2019
Bank Of America – Pacifica , CA

Worked with clients to address and respond to client and partnership management issues.
Interviewed customers to obtain information needed for opening new accounts or renting safe-deposit boxes.
Presented new and additional products and services to existing customers.
Contacted customers as soon as issues arose to immediately find resolution before problem escalated.
Keyed customer details, including contact information and payment data into system, carefully observing all corporate procedures related to confidentiality.
Used targeted questioning strategies to discover insight on prospect needs and requirements.
Drove operational improvements which resulted in savings and improved profit margins.
Resolved conflicts and negotiated mutually beneficial agreements between parties.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Managed quality assurance program, including on-site evaluations, internal audits and customer surveys.

Teller, 01/2016 to 08/2018
Bank Of America – Pacifica , CA

Provided high-level customer service through friendly approach, strong professionalism and timely assistance with customer transactions.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
Monitored customer behaviors and upheld strict protocols to prevent theft of assets.
Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
Processed quarterly vault and ATM audits with zero error rate.
Coordinated daily cash reconciliation in high-volume location.
Sold cashier's checks, traveler's checks and money orders.
Performed customer transactions for money orders, cashiers checks, deposits and withdrawals.
Handled various accounting transactions.
Maintained teller drawer to perform bank transactions.
Observed all procedures regarding financial and customer information to prevent possible breaches and data misuse.

Cashier, 10/2013 to 01/2016
Safeway – Pacifica , CA

Processed POS transactions, including checks, cash and credit purchases or refunds.
Reviewed and resolved differences between accounting information and cash drawer.
Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
Restocked, arranged and organized merchandise in front lanes to drive product sales.
Assisted customers with special services, account updates and promotional options.
Promoted customer loyalty and consistent sales by delivering friendly service and knowledgeable assistance.
Mentored new team members on POS system operation, customer service strategies and sales goals.
Arranged paper and electronic payment records to maintain well-organized fill systems and recordkeeping compliance.
Answered questions about store policies and concerns to support positive customer experiences.
Reviewed weekly sales circulars and monitored price changes.
Checked prices for customers and processed items sold by scanning barcodes.

Education

High School : 05/2008
California Virtual Academy - California

Resume Overview

Companies Worked For:

Wells Fargo
Bank Of America
Safeway

School Attended

California Virtual Academy

Job Titles Held:

Teller
Relationship Banker
Cashier

Degrees

High School : 05/2008

Teller Resume Example

Resume Score: 80%

Resume Overview

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