Over 3 years of experience with customer service and sales. Successful at improving customer retention. Organized, motivated and hardworking with proficiency in MS excel, MS PowerPoint
Skills
Goal-oriented
MS excel
Bilingual
Excellent work ethic
Exceptional time management skills
Ability to work under pressureÂ
Education
Vernon CollegeWichita Falls, TXExpected in 2014
Associate of Science
:General StudiesGPA:Status
Midwestern State University Wichita Falls, TxExpected in CurrentBachelor of Arts :SpanishGPA:StatusPublic Relations and Advertising minor
Work History
Mclennan County, TexasTeller
Mcgregor, TX, 08/201309/2016
Answered telephone inquiries on banking products including checking, savings, loans and lines of credit.
Created member account profiles on Waggoner Bank online banking program.
Maintained friendly and professional customer interactions.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Esler CompaniesSales
Yuma, AZ, 06/201405/2015
Documented all customer inquiries and comments thoroughly and quickly.
Responded to all customer inquiries thoroughly and professionally.
Referred unresolved customer grievances to designated departments for further investigation.
Answered customer questions about product availability and shipment times.
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