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Teller Resume Example

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TELLER
Summary
  • Motivated sales professional with sales representative experience.
  • Experience working in fast-paced environments.
  • Solid team player with great positive attitude.
  • Seeking to obtain a position in the field of sales, client support, marketing and communications utilizing my education, experience and business knowledge.
  • Banking professional successful at cross-selling bank products and services.
  • Hardworking and outgoing team member versed in cash handling processes and management principles.
  • Charismatic, outgoing and driven to motivate others to succeed in reaching their goals.
  • Seeks a role at an established, high profiled company.
Skills
  • Sensitivity and responsiveness to customer needs
  • Enthusiastic, and people oriented
  • Team player
  • Commitment to professional development
  • Experience working in a fast paced environment
  • Strength in promoting an atmosphere of professionalism in related field
  • MS Windows proficient
  • Proven ability to respond immediately and confidently to customer needs
  • Courteous demeanor
  • Strong client relations
  • Fast learner
  • Goal-oriented
  • Fluent in Spanish
Experience
Teller09/2014 to CurrentCitibank N.A. Commack/ South Huntington, NY
  • Provide customer service by answering customer inquiries, solving problems, and providing new product information.
  • Made sure to always maintain high “KDS” by providing customer satisfaction.
  • Assist in End of Day process.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and

store promotions.

  • Developed positive customer relationships through friendly greetings and excellent service
  • Answered customers' questions regarding products, prices and availability.
  • Maintained friendly and professional customer interactions.
  • Shared product knowledge with customers while making personal recommendations.
  • Conducted customer transactions correctly and efficiently.
  • Asked client questions to better understand their needs and referred best option for them.
  • Always made sure client left happy and satisfied.
Treasury Assistant/ Assistant Foreman09/2007 to 09/2014Gabby's Contracting CorpWestbury, NY
  • Conducted customer calls with prospective clients.
  • Assisted in Payroll using QuickBooks.
  • Assisted clients by answering questions and providing information about projects.
  • On-site work, performing clean-ups and assisting workers with any questions they have pertaining to a project.
  • Managed insurance and licensing.
  • Created customer estimates and invoices.
Camp Counselor/Coach06/2007 to 06/2013Joe Namath Football CampDanbury, CT
  • Coached 12 and 13 year old division.
  • Assisted in dorm duties, locker room duties and cafeteria duties.
  • Developed morning running programs for the campers.
  • Served as the Assistant Head Coach for the youth group.
  • Effectively communicated with a diverse group of athletes, coaches and game officials.
  • Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
  • Attended all practices, meetings and workouts on time.
  • Represented and endorsed the Joe Namath Football Camp brand.
  • Assisted as position team leader for defensive and offensive teams.
Sales Associate01/2013 to 05/2013New York City Police MuseumNew York, NY
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained records related to sales.
  • Helped customers with questions, problems and complaints in person and via telephone.
  • Stocked shelves and supplies and organized displays.
  • Verified that all customers received receipts for purchases.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Trained and served as a peer coach for new sales associates.
Sales Consultant07/2012 to 01/2013Manhattan Professional Group/Tax Club/Corporate Tax NetworkNew York, NY
  • Completed daily outbound calls, up to 8 hours per day.
  • Negotiated prices, terms of sales and service agreements.
  • Contacted new and existing customers to discuss how their needs could be met through specific products and services.
  • Quoted prices, credit terms and other bid specifications.
  • Identified prospective customers by using business directories and following leads from existing clients.
  • Recorded accurate and efficient records in the customer database.
  • Kept detailed records of daily activities through online customer database.
  • Built relationships with customers and the community to promote long term business growth.
Senior Teller II10/2009 to 07/2012TD Bank N.AWestbury, NY
  • Provided customer service by answering customer inquiries, solving problems, and providing new product information.
  • Earned management trust by serving as key holder, responsible with opening and closing store.
  • Greeted customers entering the store to ascertain what each customer wanted or needed.
  • Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
  • Assisted in completing Store Recap every day.
  • Helped in training newly hired employees
  • Built a good rapport with the customers
  • Exceeded Sales Revenue goals every quarter.
  • Earned "Top Seller" among tellers for two consecutive quarters in 2011 and 2012.
Sales Associate07/2005 to 08/2007Sport AuthorityWestbury, NY
  • Assisted customers in product selection.
  • Set up inventory.
  • Placed special orders and called other stores to find desired items.
  • Answered questions regarding the store and its merchandise.
  • Greeted customers and ascertained customers' needs.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Recommended merchandise based on customer needs.
Education
Bachelor of Science: Business Administration/ International Business2009Marist CollegePoughkeepsie, NY
  • Coursework in International Business,
  • Finance and Accounting
  • Emphasis in International Business
  • Minor in Criminal Justice
  • Coursework in Public Relations
  • Coursework in Business Administration and Management

-Member of the Marist College Division 1 Football Team

-Starter in the 2008 season

-Earned Academic All-Conference Honors

-Helped in winning Conference Championship in two consecutive years

2006 and 2007

High School Diploma2005WT Clarke High School Westbury , NY
Additional Information
  • Fluent in Spanish

  • Member of Lustgarden Foundation Pancreatic Cancer Research

  • Participated in Marist Community Service -Marist Aids Walk, Cancer Walks, and Special Olympics

  • Also participated in other notable walks for special causes Walk For Lupus, Walk For Breast Cancer and Walk For Pancreatic cancer

  • "He is very competent in his role as a senior teller keeping his teller differences to a min. and exceeding his SR (Sales Revenue) goals each quarter. In addition, Alan is very reliable and is flexible with his schedule for the good of the store. Furthermore Alan has been relied upon to assist at Bank at Work events where a Spanish speaking team member was needed. Alan has a good rapport with the Westbury customers." – Frank Frisone Manager, TD Bank Westbury.

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Resume Overview

Companies Worked For:

  • Citibank N.A.
  • Gabby's Contracting Corp
  • Joe Namath Football Camp
  • New York City Police Museum
  • Manhattan Professional Group/Tax Club/Corporate Tax Network
  • TD Bank N.A
  • Sport Authority

School Attended

  • Marist College
  • WT Clarke High School

Job Titles Held:

  • Teller
  • Treasury Assistant/ Assistant Foreman
  • Camp Counselor/Coach
  • Sales Associate
  • Sales Consultant
  • Senior Teller II

Degrees

  • Bachelor of Science : Business Administration/ International Business 2009
    High School Diploma 2005

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