teller resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Motivated sales professional with sales representative experience.
Experience working in fast-paced environments.
Solid team player with great positive attitude.
Seeking to obtain a position in the field of sales, client support, marketing and communications utilizing my education, experience and business knowledge.
Banking professional successful at cross-selling bank products and services.
Hardworking and outgoing team member versed in cash handling processes and management principles.
Charismatic, outgoing and driven to motivate others to succeed in reaching their goals.
Seeks a role at an established, high profiled company.
Skills
Sensitivity and responsiveness to customer needs
Enthusiastic, and people oriented
Team player
Commitment to professional development
Experience working in a fast paced environment
Strength in promoting an atmosphere of professionalism in related field
MS Windows proficient
Proven ability to respond immediately and confidently to customer needs
Courteous demeanor
Strong client relations
Fast learner
Goal-oriented
Fluent in Spanish
Experience
08/2014 to CurrentTellerFrost (Cullen/Frost Bankers) | Euless, TX,
Provide customer service by answering customer inquiries, solving problems, and providing new product information.
Made sure to always maintain high “KDS” by providing customer satisfaction.
Assist in End of Day process.
Answered questions regarding store and products, while maintaining knowledge of current sales and
store promotions.
Developed positive customer relationships through friendly greetings and excellent service
Answered customers' questions regarding products, prices and availability.
Maintained friendly and professional customer interactions.
Shared product knowledge with customers while making personal recommendations.
Conducted customer transactions correctly and efficiently.
Asked client questions to better understand their needs and referred best option for them.
Always made sure client left happy and satisfied.
08/2007 to 08/2014Treasury Assistant/ Assistant ForemanPreferred Homecare | Phoenix, AZ,
Conducted customer calls with prospective clients.
Assisted in Payroll using QuickBooks.
Assisted clients by answering questions and providing information about projects.
On-site work, performing clean-ups and assisting workers with any questions they have pertaining to a project.
Managed insurance and licensing.
Created customer estimates and invoices.
06/2007 to 06/2013Camp Counselor/CoachSammons Financial | Fargo, ND,
Coached 12 and 13 year old division.
Assisted in dorm duties, locker room duties and cafeteria duties.
Developed morning running programs for the campers.
Served as the Assistant Head Coach for the youth group.
Effectively communicated with a diverse group of athletes, coaches and game officials.
Exhibited excellent teamwork and a strong work ethic by promoting camaraderie.
Attended all practices, meetings and workouts on time.
Represented and endorsed the Joe Namath Football Camp brand.
Assisted as position team leader for defensive and offensive teams.
2013 to 04/2013Sales AssociatePreferred Homecare | Phoenix, AZ,
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Maintained records related to sales.
Helped customers with questions, problems and complaints in person and via telephone.
Stocked shelves and supplies and organized displays.
Verified that all customers received receipts for purchases.
Developed positive customer relationships through friendly greetings and excellent service.
Trained and served as a peer coach for new sales associates.
07/2012 to 01/2013Sales ConsultantManhattan Professional Group/Tax Club/Corporate Tax Network | City, STATE,
Completed daily outbound calls, up to 8 hours per day.
Negotiated prices, terms of sales and service agreements.
Contacted new and existing customers to discuss how their needs could be met through specific products and services.
Quoted prices, credit terms and other bid specifications.
Identified prospective customers by using business directories and following leads from existing clients.
Recorded accurate and efficient records in the customer database.
Kept detailed records of daily activities through online customer database.
Built relationships with customers and the community to promote long term business growth.
09/2009 to 06/2012Senior Teller IITD Bank N.A | City, STATE,
Provided customer service by answering customer inquiries, solving problems, and providing new product information.
Earned management trust by serving as key holder, responsible with opening and closing store.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Answered questions regarding store and products, while maintaining knowledge of current sales and store promotions.
Assisted in completing Store Recap every day.
Helped in training newly hired employees
Built a good rapport with the customers
Exceeded Sales Revenue goals every quarter.
Earned "Top Seller" among tellers for two consecutive quarters in 2011 and 2012.
07/2005 to 08/2007Sales AssociateSport Authority | City, STATE,
Assisted customers in product selection.
Set up inventory.
Placed special orders and called other stores to find desired items.
Answered questions regarding the store and its merchandise.
Greeted customers and ascertained customers' needs.
Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
Recommended merchandise based on customer needs.
Education
Expected in 2009 to to Bachelor of Science | Business Administration/ International BusinessMarist College, Poughkeepsie, NYGPA: Status -
Coursework in International Business,
Finance and Accounting
Emphasis in International Business
Minor in Criminal Justice
Coursework in Public Relations
Coursework in Business Administration and Management
-Member of the Marist College Division 1 Football Team
-Starter in the 2008 season
-Earned Academic All-Conference Honors
-Helped in winning Conference Championship in two consecutive years
2006 and 2007
Expected in 2005 to to High School Diploma | WT Clarke High School , Westbury , NYGPA: Status -
Additional Information
Fluent in Spanish
Member of Lustgarden Foundation Pancreatic Cancer Research
Participated in Marist Community Service -Marist Aids Walk, Cancer Walks, and Special Olympics
Also participated in other notable walks for special causes Walk For Lupus, Walk For Breast Cancer and Walk For Pancreatic cancer
"He is very competent in his role as a senior teller keeping his teller differences to a min. and exceeding his SR (Sales Revenue) goals each quarter. In addition, Jessica is very reliable and is flexible with his schedule for the good of the store. Furthermore Jessica has been relied upon to assist at Bank at Work events where a Spanish speaking team member was needed. Jessica has a good rapport with the Westbury customers." – Frank Frisone Manager, TD Bank Westbury.
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