teller resume example with 10+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works effectively on teams, as well as independently, in fast-paced environments. Consistently positive and friendly and committed to reaching business goals.
Skills
75 WPM
MS Office proficient
Safe and vault operation
Risk management evaluation background
AED certified
First aid and CPR certified
Safety and security procedure knowledge
Company risk mitigation
Experience
11/2018 to Current
TELLERMerchants Bank Of Indiana – Washington, DC,
Adheres to regulatory and company security and audit procedures
Promotes facility security by monitoring customer behaviors and following established protocols to protect individuals and assets
Researches and resolves customer issues on personal savings, checking and lines of credit accounts
Verifies amounts and integrity of every check or funds transfer.
Assembles in-store marketing displays
Increases knowledge of banking products and services by actively participating in available training classes and workshops offered to employees
Adheres to strict guidelines regarding financial and customer data to avoid breaches and information misuse
Maintains confidentiality of bank records and client information
Recommends additional products, services and benefits for customers
Delivers prompt, accurate and excellent customer service
06/2018 to 11/2018
SECURITY OFFICERJo-Ann Fabrics – Greenbelt, MD,
Patrolled Huntsville Hospital and other Health System areas within a twelve hour timeframe to protect facilities and patients/travelers
Inspected parking lot to verify vehicles were properly parked and displayed parking permits
Screened guests entering premises using metal detector machines
Challenged suspicious individuals accessing restricted areas to prevent unauthorized entry
Checked passes and credentials of persons seeking to enter property and issued passes for guests
Worked with local and federal law enforcement agents to coordinate apprehensions
Completed in-depth searches of individuals and baggage to check for devices, weapons and other prohibited items
Monitored 100+ security cameras and fire, building and alarm systems
Maintained safety by quickly responding to alarms and investigating disturbances
Quickly and accurately reported all security incidents, accidents and medical emergencies to law enforcement
Checked footage and live feeds from surveillance cameras to monitor for trespassers and criminal activity
03/2013 to 05/2018
ARMORED SERVICE TECHNICIANLoomis – Oklahoma City, OK,
Created an ATM Employee User-Guide for use on a branch level
Picked up and delivered anywhere between 10-50 orders daily
Loaded and balanced ATM machines along route
Issued and received receipts from customers to verify transfer of valuables
Drove armored vehicles along established routes to transport valuables to destination
Carried minimum of 25 pounds by hand up to several hundred yards by cart
Assisted with all transport functions in movement of 15 vehicles for a unit consisting of 32 team members
Operated and performed preventive maintenance on wheeled vehicles and equipment valued at $35,000.00 in order to transport personnel, supplies and equipment
Trained and mentored new team members, providing assistance when needed and advising on how to perform daily duties
Coordinated with onsite managers, liaison officers and other outside agencies regarding safety and preventive maintenance
Secured priceless and irreplaceable documents against threats of terrorism and sabotage
Called and coordinated with police, fire and EMT services
Checked and secured building entrances
Patrolled premises regularly to maintain safety of employees and visitors
10/2010 to 03/2013
COOK/BARTENDERDrury Hotels – Hayti, MO,
Established and maintained open, collaborative relationships with kitchen team to maximize efficiency
Communicated with wait staff regarding customer requests, dietary concerns and allergy questions
Operated all kitchen equipment safely to avoid injuries
Set up and performed initial prep work for food items such as soups, sauces and salads
Sanitized food preparation areas, grills and equipment to avoid cross-contamination from raw items
Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity
Kept bar area clean in accordance with the company's guidelines as well as the requirements of the local health department
Supervised catering staff and made sure to uphold quality standards while adhering to all safety regulations
Supervised the front of the house crew, up to 5 people per shift
Education and Training
Expected in 05/2008 to to
High School Diploma: Sparkman High School - Harvest, AL, GPA: Status -
Activities and Honors
Certifications
Department of Transportation (D.O.T.) Certified
TASER Conducted Electrical Weapon Certified
International Association for Healthcare Security and Safety (I.A.H.S.S.) Basic Training Certified
Oleoresin Capsicum Aerosol Training (O.C.A.T.) Certified
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