teller resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Committed and motivated Administrative Assistant with exceptional customer service and decision making skills. Strong work ethic, professional demeanor and great initiative. I'm a very hands on person. I am very reliable, Client focused and consistent.I have a friendly can do attitude.
Highlights
Skilled multi-tasker
Deadline-oriented
Microsoft Office proficiency
Excel spreadsheets
Self-directed
Professional and mature
Self-starter
Cash handling
Detail-oriented
Strong organizational skills
Active listening skills
Courteous demeanor
Energetic work attitude
Large cash/check deposits expert
Inventory control familiarity
Customer service expert
Client relations specialist
Team management
Accomplishments
Coordinated all department functions for team of 40+ employees.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
I was Promoted to manager after 12 months of employment.
Received 20 “exceeds expectations” ratings on performance reviews.
Experience
08/2013 to CurrentTellerFrost | Bee Cave, TX,
Opened new customer accounts, including checking, savings and lines of credit.
Processed cash withdrawals.
Adhered to KeyBank's security and audit procedures.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Examined checks for identification and endorsement.
Processed treasury, tax and loan payments.
Reported daily averages and shortages to the operations department.
I Maintain confidentiality of bank records and client information. Directed specific questions to appropriate branch personnel.
I Deliver prompt, accurate and excellent customer service.
08/2013 to 05/2014Person in ChargeSafeway | Fairfield, CA,
Person in charge deal with customer complaints Complete the daily walk with my DM Complete the list he gives me Stock shelves Supervisor over the 10 people at night.
Changing displays Straightening shelves Completing daily tasks Accomplishments I think I bring a smile to everyone's face.
I hope to make the job enjoyable but still bring a stern the job must get done atmosphere.
I really want the younger people that work here to get the understanding of a great work ethic and learn its about the pride of doing the job right and in a timely manner Skills Used supervisor Customer service Making Decisions that Help the customer and store.
Dealing with cashiers.
helping at the service desk.
complete tasks.
straighten or stock the store.
08/2011 to 08/2013Supervisor/ManagerAledade | Washington, DC,
Delivered excellent customer service by greeting and assisting each customer.
Addressed customer inquiries and resolved complaints.
Stocked and restocked inventory when shipments were received.
Reorganized the sales floor to meet company demands.
Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
Fulfilled customer shipping needs using UPS and USPS methods.
Contributed to merchandising ideas at team sale meetings.
Displayed the appropriate signage for products and sales promotions.
Arranged items in favorable positions and areas of the store for optimal sales.
Assisted in gathering and moving materials and equipment for the assigned displays.
Printed various labels and tags for all merchandise.
Opened and closed the store, which included counting cash drawers and making bank deposits.
Helped customers select products that best fit their personal needs.
Offered exceptional customer service to differentiate and promote the company brand.
Kept the showroom clean and maintained neat, orderly product displays.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Held each team member accountable for achieving brand and performance goals.
Built and maintained effective relationships with peers and upper management.
Unloaded trucks, stocked shelves and carried merchandise out on the floor for customers.
03/2011 to 08/2011Personal AssistantMarket America Inc | Greenwich, CT,
Send emails.
Accompany on business meetings Be on call for any issues.
Drive.
Grocery store.
Accomplishments I learned the meaning of helping others.
that no matter how sick someone is that there's a fire of determination that pushes them to finish what they start.
that when you are a caregiver to someone with cancer you learn what life's really about.
that even in death they can help remind you of the true meaning of doing what you love.
no matter how long it takes.
Skills Used punctuality.
Talking and dealing with customers Setting up appointments Driving.
03/2008 to 07/2010SupervisorContinuum Care | Beverly Hills, MO,
Cashiered dealt with customer complaints handled money was supervisor over 20-30 people at a time customer service Accomplishments I learned how to better help the customer.
I solved problems that came up while seeing to the need of our company and the customer at the same time.
Skills Used I supervised more than 20 people and learned to multitask well.
I took care of customer complaints in a professional and timely manner.
I was always on time.
I was organized and kept things well planned out.
I can Finish tasks in a timely manner.
I have great customer services skills.
11/2005 to 02/2008cook/cashier/server/delivery/dishesJotos Pizza | City, STATE,
Systematically tasted and smelled all prepared dishes, and observed color, texture and garnishes.
Implemented and supported company initiatives and programs.
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements.
Followed proper food handling methods and maintained correct temperature of all food products.
Quickly and courteously resolved all guest problems and complaints.
Set up and performed initial prep work for food items such as soups, sauces and salads.
Displayed a positive and friendly attitude towards customers and fellow team members.
Assisted guests with making menu choices in an informative and helpful fashion.
Promptly served all food courses and alcoholic beverages to guests.
Answered questions about menu selections and made recommendations when requested.
Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests.
Managed closing duties, including restocking items and reconciliation of the cash drawer.
Continually kept carpets and floor clear of debris.
Maintained a professional tone of voice and words at all times, including during peak rush hours.
Education
Expected in 2014 to to GED | Colville community college, Colville, WAGPA: Status -
Expected in 1 2013 to to | The river Bible institute, Tampa, FLGPA: Status -
Certificate of completion in theology
Skills
Photo Departments, Cooking, Customer Service, delivery Driver, Driving from place to place, meetings, Cash handling, office, sales, Supervisor, Manager, Teller, Punctual, Smart, Genuine, Hardworking, and Problem Solver
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