Results-driven Network Administrator with experience in back-end programming, relational databases and development/maintenance of complex and critical systems.
Highly skilled Technician offering vast knowledge of network security at desktop, server and internet levels.
IT specialist versed in software administration and data communications.
Technically-advanced information technology specialist successful in software administration and data communications.
Hard-working, entry-level Technologist, looking to apply my education and experience to a job in Information Technology & Data Adminstration. Areas of proficiency include Java, Phython, and PhyCharm. focused on applying excellent research skills and writing ability to a position in business management.
Core Qualifications
Cooperative team member
Outstanding interpersonal skills
Computer proficient
Extremely organized
Microsoft Office, Excel, PowerPoint proficiency
Quick learner
Strong verbal communication
Collaborative team member
Attention to detail
Issue resolution
Client communication
Storage network design
Infrastructure development
Technical help desk experience
Programming and design skills
Web content management
Strong analytical skills
Local remoter systems support
Database servers
Professional Experience
Teller04/2014 to 05/2015HMW LLC - Falls ChurchAlexandria, VA
Scheduled staffing for multiple branch locations.
Opened new customer accounts, including checking, savings and lines of credit.
Processed sales referrals and promoted bank services and products, resulting in 90% branch sales increase.
Managed opening and closing times for the main branch.
Established new customer accounts including checking, savings, lines of credit and loans.
Balanced daily cash deposits and bank vault inventory with a zero error rate.
Assembled in-store marketing displays.
Processed cash withdrawals.
Trained employees on cash drawer operation.
Researched and resolved customer issues on personal savings, checking and lines of credit accounts.
Loaded consumer loan applications into the [name] loan processing program.
Examined checks for identification and endorsement.
Entered member transaction data into the online banking software.
Reported daily averages and shortages to the operations department.
Supplied tellers with coin and currency as needed.
Maintained confidentiality of bank records and client information.
Delivered prompt, accurate and excellent customer service.
Directed specific questions to appropriate branch personnel.
Technician 06/2012 to 02/2015Empire Wireless Solutions Falls Church, VA
Prepared and presented technical proposals for clients.
Led design presentations to product management team of 3 people.
Troubleshooted and resolved web application issues escalated from customer support and other departments with a 100% success rate.
Assisted in the monitoring and reporting on website traffic and performance.
Worked with clients to analyze computing and network needs and installed appropriate solutions within each organization's budget.
Improved reliability of supply chain software, systems, database and order processing.
Served as sole database administrator for Sybase, Oracle and MS SQL running on various operating systems.
Streamlined acquisition of reporting requirements and specifications to disseminate across multiple business lines and IT support teams.
Developed IT strategic vision and drove key departmental objectives.
Completed proof-of-concept thin-client web framework for enterprise intelligence applications with web developer under extreme deadline.Developed web-site mock-ups for clients to ensure quality control and client satisfaction before project development phase.
Investigated department processes and facilitated company becoming ISO9000-qualified.
Education
Associate of Science: Computer Engineering 2016Northern Virginia Community CollegeAnnandale, VA, USAGPA: GPA: 3
Minor in Network Administration
Coursework includes Java
Coursework in Marketing, Public Relations and Promotions Management
Emphasis in Data Analysis
3.5 GPA
Information Systems Updates courses
Software Design courses
Computer System Architecture courses
Finite Mathematics training
Systems Administration coursework
Systems Engineering coursework
Secure Computer Networking webinar
C, C++, C# training
High School Diploma: General 2014Lake Braddock Secondary SchoolAnnandale, VA, United States
