Surgery Scheduler Corbin, KYKentucky Eye Institute/May 2017 to Oct 2018
Worked with operating facilities to schedule procedures on behalf of surgeons.
Managed patient check-in and check-out procedures and processed payments.
Distributed treatment and procedural information to patients.
Exhibited exceptional attention to detail.
Gathered current medical information and reviewed histories to gather details for surgeons.
Checked patient insurance and collected pre-authorizations from providers.
Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
Addressed, documented, and responded to incoming and outgoing calls and correspondence.
Digitized over medical records and organized files.
Answered phone calls to schedule appointments and address patient inquiries.
Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
Created and maintained accurate and confidential patient files.
Updated group medical records and technical library to support smooth office operations.
Interviewed patients to collect medical information and insurance details.
Supervised and trained admitting, billing and collection staff.
Updated patient financial information to ensure accuracy.
Managed physician calendar, including scheduling patient appointments and procedures.
Supervisor Corbin, KYGrace Womens Health/Dec 2010 to May 2017
Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
Identified and corrected performance and personnel issues negatively impacting team and business operations.
Executed new training initiative to improve skills and develop leaders from within.
Inspected incoming supplies to verify conformance with materials specifications and quality standards.
Established and enforced clear goals to keep all employees on same level and working collaboratively.
Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
Created and maintained appropriate contacts with district, intermediate units and state special education leaders in continued compliance of special education programs.
Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
Supervised successful team of by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
Maintained high level of morale and team-work on production floor through frequent communication with employees.
Conducted training needs assessments and provided ongoing training for staff.
Coordinated day-to-day and long-term activities within various business platforms.
Medical Assistant London, KYLondon Women's Care/Jun 2005 to Dec 2010
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Assessed, documented and monitored vital signs for more than 125 patients per day.
Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
Organized charts, documents and supplies to maintain team efficiency.
Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
Performed routine tests such as urine dip stick, vision and hearing tests.
Requested scripts from doctors and verified insurance and coding.
Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
Monitored patient stability by checking vital signs and weight.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Medical Assistant Corbin, KYDr's Curd and Heinss/Jan 2000 to Feb 2005
Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
Observed and documented patient status and reported patient complaints to case manager for resolution.
Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Maintained clean and organized work area with adequate supplies and reagents.
Sterilized medical instruments as needed.
Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
Resolved and clarified issues with patient medications and collaborated with local pharmacies.
Identified operational improvements to drive efficiency and quality of care.
Prepared prescription refill requests on behalf of physician to prevent lags.
Scheduled appointments for patients via phone and in person.
Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
Communicated with patients by phone and via written correspondence.
Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
Completed clinical procedures and gathered patient data for interpretation by physician.
Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
Kept facility stocked with necessary supplies, equipment and instruments.
Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
Reviewed treatment sheets for completeness and accuracy.
Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Education and Training
Medical AssistantSomerset Community College1999London, KY
