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Surgery Scheduler Resume Example

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SURGERY SCHEDULER
Summary
Skills
  • Office workflow support
  • Insurance pre-certifications
Experience
Surgery Scheduler
Hudson , WI
Revohealth/May 2017 to Oct 2018
  • Worked with operating facilities to schedule procedures on behalf of surgeons.
  • Managed patient check-in and check-out procedures and processed payments.
  • Distributed treatment and procedural information to patients.
  • Exhibited exceptional attention to detail.
  • Gathered current medical information and reviewed histories to gather details for surgeons.
  • Checked patient insurance and collected pre-authorizations from providers.
  • Contacted other medical facilities to confirm medical histories and prevent inaccurate diagnoses.
  • Managed medical supply inventory, insurance records, patient charts and company files using online tracking system.
  • Addressed, documented, and responded to incoming and outgoing calls and correspondence.
  • Digitized over medical records and organized files.
  • Answered phone calls to schedule appointments and address patient inquiries.
  • Compiled physical and digital paperwork to meet business and patient needs, including charts, reports and correspondence.
  • Scheduled and confirmed patient appointments for diagnostic, surgical and consultation services.
  • Created and maintained accurate and confidential patient files.
  • Updated group medical records and technical library to support smooth office operations.
  • Interviewed patients to collect medical information and insurance details.
  • Supervised and trained admitting, billing and collection staff.
  • Updated patient financial information to ensure accuracy.
  • Managed physician calendar, including scheduling patient appointments and procedures.
Supervisor
San Jose , CA
Solar 4 America Ice San Jose/Dec 2010 to May 2017
  • Coordinated with internal departments to maximize operational efficiency across production and administrative areas.
  • Identified and corrected performance and personnel issues negatively impacting team and business operations.
  • Executed new training initiative to improve skills and develop leaders from within.
  • Inspected incoming supplies to verify conformance with materials specifications and quality standards.
  • Established and enforced clear goals to keep all employees on same level and working collaboratively.
  • Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.
  • Monitored employee performance and safety, conducting retraining to correct problems and optimize productivity.
  • Created and maintained appropriate contacts with district, intermediate units and state special education leaders in continued compliance of special education programs.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Supervised successful team of by conveying project information consistently, quickly resolving issues and delivering constructive feedback.
  • Maintained high level of morale and team-work on production floor through frequent communication with employees.
  • Conducted training needs assessments and provided ongoing training for staff.
  • Coordinated day-to-day and long-term activities within various business platforms.
Medical Assistant
Chino Valley , AZ
Yavapai Regional Medical Center/Jun 2005 to Dec 2010
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Assessed, documented and monitored vital signs for more than 125 patients per day.
  • Checked patients in, collected and verified insurance information, compiled new patient forms, scheduled appointments and updated patient files.
  • Assisted physicians by preparing patients for procedures, including but not limited to EKGs, phlebotomy, glucose testing and pulmonary function tests.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
  • Performed wide range of clerical tasks, including imaging, transcription and verifying work to keep office workflows running smoothly.
  • Organized charts, documents and supplies to maintain team efficiency.
  • Assisted with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analyses.
  • Performed routine tests such as urine dip stick, vision and hearing tests.
  • Requested scripts from doctors and verified insurance and coding.
  • Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
  • Monitored patient stability by checking vital signs and weight.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
Medical Assistant
Scottsdale , AZ
Yavapai Regional Medical Center/Jan 2000 to Feb 2005
  • Conducted patient interviews to gather health history, vital signs and information about current medical issues.
  • Performed front desk duties, including answering phones, scheduling appointments, greeting patients and ordering supplies.
  • Led patients to exam rooms, answered general questions and prepared patients for physician by explaining process.
  • Observed and documented patient status and reported patient complaints to case manager for resolution.
  • Monitored medical supply levels to confirm sufficient stock, promptly placing replenishment orders before depletion.
  • Maintained clean and organized work area with adequate supplies and reagents.
  • Sterilized medical instruments as needed.
  • Experienced in front and back offices, controlling patient flow, collecting payments and assisting in delivery of quality healthcare.
  • Scheduled surgeries by making arrangements with surgical center and verifying times with patients, preparing charts, pre-admission and consent forms.
  • Resolved and clarified issues with patient medications and collaborated with local pharmacies.
  • Identified operational improvements to drive efficiency and quality of care.
  • Prepared prescription refill requests on behalf of physician to prevent lags.
  • Scheduled appointments for patients via phone and in person.
  • Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
  • Communicated with patients by phone and via written correspondence.
  • Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
  • Obtained and recorded patient vital signs; escorted patients to examination rooms and documented medical histories.
  • Completed clinical procedures and gathered patient data for interpretation by physician.
  • Maintained working condition of equipment by closely following operating instructions, troubleshooting breakdowns, performing preventive maintenance and calling for repairs.
  • Kept facility stocked with necessary supplies, equipment and instruments.
  • Provided necessary supplies, support and assistance to medical staff and patients for unit specific procedures.
  • Reviewed treatment sheets for completeness and accuracy.
  • Transmitted physician's orders to patients, counseling on execution and addressing follow-up questions.
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research.
  • Supported functions for diagnostic and technical treatment procedures, including setting up and operating special medical equipment and apparatuses.
Education and Training
Medical AssistantSomerset Community College1999City
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How this resume score could be improved?

Many factors go into creating a strong resume. Here are a few tweaks that could improve the score of this resume:

65Fair
Resume Strength
  • Completeness
  • Length
  • Measurable results
  • Strong summary

Resume Overview

School Attended

  • Somerset Community College

Job Titles Held:

  • Surgery Scheduler
  • Supervisor
  • Medical Assistant

Degrees

  • Medical Assistant

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