Highly motivated individual with quality customer service skills along with exceptional teamwork. Works very well independently and effectively with almost twelve years of medical assistant experience. Takes direction well, very organized, friendly and enjoyable to work with. Passionately seeking to grow my future and challenge my career within a great company as a worthy employee.
Skills
Excellent and motivated team player
Strong verbal communication
Very detailed oriented
Quick learner and passionate about learning
Health insurance and prior authorization experience
Outstanding scheduling and appointment coordinating skills
Typing Speed of 65 WPM with 99% Accuracy
Experience with Microsoft Word, Outlook, PowerPoint, Publisher and Google calendar.
Electronic systems experience include: EPIC, CASHE, MDSuites, and Excellian.
Work History
CMA, 02/XXX2 to Current Cci Health & Wellness Services – Connecticut Gardens, MD,
Worked as a temporary staff for the HealthPartners and Park Nicollet system
Picked up temporary short term assignments as a medical assistant with clinics and fulfilled the term
Picked up many per diem shifts in several different departments. Departments include busy urgent cares, rheumatology, endocrinology, travel clinic, plastic and hand surgery, primary care, internal medicine, and pediatrics.
Performed a wide variety of tasks such as rooming patients, obtain height and weight, reviewed patient health history, blood draws, EKGs, ear lavage, spirometry, nebulizer, injections, and administered approved medications per doctors orders.
Certified Medical Assistant, 09/XXX1 to 05/XXX2 Minnesota Urology, Pa – Coon Rapids, MN,
Directed patients to examining rooms and coordinated transportation assistance as necessary.
Measured patient spirometry.
Prepared lab specimens including blood draws for diagnostic evaluation.
Prepared patients for electrocardiograms, suture removal and dressing changes.
Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Assisted with Vasectomies and Circumcision procedures and provided discharge instructions to patients and families.
Certified in allergychoices testing.
Surgery Scheduler, 11/2016 to 09/XXX1 Cci Health & Wellness Services – Rockville, MD,
Managed and coordinated the surgery schedule for 7 General & Bariatric Surgeons by organizing between multiple facilities, other surgeons, and patients availability.
Maintained a consistent schedule and efficient flow for all surgeons at all times.
Expertly managed all surgery services, including planning, scheduling and coordination, determination of procedures and procurement of supplies and equipment.
Scheduled with patients face-to-face and via telephone including educating patients regarding preparation for their upcoming surgery.
Explained to patients their specific treatment plan provided by the surgeon and documented conversation details into patients electronic chart.
Reviewed medical histories and current patient demographics to provide accurate information to the facilities where surgery will be performed to minimize last-minute cancellations.
Verified insurance coverage and obtained prior authorizations as needed.
Performed high quality, detailed scheduling and charting within EPIC, Outlook calendar and Google calendar along with highly praised organization skills which allowed me to perform in an outstanding way.
Worked well under pressure, and high paced with minimal errors during the high demand of patients around the latter part of each year.
Participated in an A3 Pilot concerning colonoscopies for our patients.
Assisted in the CMA role as needed in clinic
Certified Medical Assistant, 09/2011 to 11/2016 Watermark Retirement Communities – Lake In The Hills, IL,
Roomed patients daily in a busy surgical clinic. Obtained vital signs such as blood pressure, pulse, oxygen rate, height and weight.
Accurately documented patients medical histories, such as history of surgeries, treatments, and family history.
Assisted surgeons during minor surgeries in procedure rooms.
Educated patients on minor wound care and assisted physicians in wound cares.
Trained student medical assistants.
Float Medical Assistant between other clinics within the system, and covered surgery scheduling as needed.
Obtained blood specimens by performing venipunctures and finger sticks as ordered by physician.
Promoted to Surgery Scheduler/Physician Scheduling Coordinator within department after 5 years.
Education
Associate of Applied Science: Medical Assistant, Expected in 2011 Minnesota School of Business - Minneapolis, MN GPA:
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