solution owner architect resume example with 13+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:
  • :

Sharp, seasoned technologist dedicated to making real-world contributions by multi-tasking, managing projects and prioritizing customer needs. Strong knowledge of Microsoft technologies used in corporate environment. Resourceful, servant leader with background in mentoring and training capable teams to achieve project goals and meet deadlines in Agile development environment.

Core Competencies
  • Effective Communicator and Public Speaker
  • Relationship and Team Building
  • Integrity and Transparency
  • Regulatory Compliance
  • Stakeholder Management
  • Employee Motivation and Performance
  • Judgement and Decision Making
  • Strategic Planning and Execution
  • Leadership and People Development
  • Adaptable and Flexible
  • Analytical and Critical Thinker
  • Approachable and Outgoing
  • Process Improvement
Solution Owner, Architect, 07/2018 - Current
Conduent Incorporated San Diego, CA,
  • Consistently work to identify project risks, initiate risk mitigation, and implement risk reduction action plans.
  • Lead daily scrum stand-ups and Agile development sprint planning meetings for multiple, concurrent projects.
  • Manage multiple internal and outside scrum teams, ensuring effective collaboration and communication.
  • Work with project owners and end users to prioritize feature development and enhancements based on critical paths and business needs.
  • Train and mentor team members on best, most effective ways to use Scrum processes to improve efficiency and reduce production times.
  • Assess team metrics and worked to drive improvements and innovate new approaches.
  • Evaluate projects for issues, alleviating problems and distractions to meeting team goals.
  • Work to gather customer requirements, clarify specifications and translate into product backlog.
  • Confirm team following of Definition of Ready and Done protocols within Agile methodology.
Senior IT Project Manager IV, 03/2017 - 10/2017
Nextera Energy, Inc Pratt, KS,
  • Integrate new Configure-Price-Quote internal/external sales process as part of the merger/acquisition effort of the SGI product line as part of ERP initiative with a team of 60 resources distributed globally using a hybrid methodology of traditional and Agile SCRUM deployed monthly to over 36 countries.
  • Migrate and retire all SGI CPQ processes and six applications from Oracle EBS to the new next generation HPE CPQ processes and onboard approximately 2000 SGI end-users.
  • Regularly perform troubleshooting and resolution of problems with programs and systems.
  • Gather, outline and review business requirements.
  • Determine areas in need of enhancements and identified relevant and feasible systems to address concerns.
Senior IT Project Manager, 11/2010 - 03/2017
Hewlett Packard Enterprise, HPE City, STATE,
  • Manage the regulatory and compliance deliverables for tax optimization in the HPE Intercompany Billing processes for global finance to meet fiscal year financial and tax standards with annual cost savings exceeding $2M.
  • Direct and coordinate the Hewlett-Packard separation efforts for HP Fixed Care Pack assets into two new fully-functioning entities in support of both companies’ new business processes.
  • Manage and lead cross-functional teams (onshore and offshore) using Agile SCRUM methodology on the HP Channel Partner Portal institutional and social content, rich media delivery and search capabilities with SOLR as part of the partner portal innovation which is an estimated 73% of the total annual revenue of $120B.
IT Business Systems Analyst, 06/2007 - 11/2010
Hewlett Packard, HP City, STATE,
  • Agent within the HP Sales Tools applications team handling internal change management/change request processes including formulating business drivers for change, risk analysis.
  • Coordinate all phases of managed change (design, testing, planning, implementation, review).
  • Lead internal projects and led off-shore project development teams in global HP Sales Tools space using formal project management techniques and methodologies with special focus on search engine optimization for retrieving sales collateral.
  • Delivery of upgraded Sales Tools applications including: The (Direct) Sales Library, HP Sales News Network and HP System Selling Guides for innovation and/or improvements in database performance and allocation, hardware resources, platform technology versions, and zero-supportability standards as primary technical lead for these assets.
Education and Training
Bachelor of Science: Biological Sciences, Expected in
The University of Texas - El Paso, Texas,
Status -
  • Minor in Chemistry
Bachelor of Science: Biology - Chemistry, Expected in
University of Houston, University of Texas - Dallas,
Status -
Master of Science: Professional Development, Expected in
Amberton University - Garland, TX
Status -
  • PMO recognition for significant contributions to multiple projects within the HP Product Warranty and Care Pack asset domain for project execution, leadership, a superior “can-do” attitude while maintaining the highest standards.
  • Recognition for leadership and technical contributions as the Business Engagement & Process technical lead for Document Archival Suite for Customer Order Management IT organization.
  • Lead application team in Global Regulatory and Compliance protocols. Served as technical lead driving development of global teams in India, Mexico and Thailand improving overall quality of projects.
  • Director-level management recognition and selection to serve as the Technical Lead for Quality Assurance implementation of TrackWise CAPA software application for North America and Europe increasing quality measures.
Websites, Portfolios, Profiles

Project Management Institute


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Resume Overview

School Attended

  • The University of Texas
  • University of Houston, University of Texas
  • Amberton University

Job Titles Held:

  • Solution Owner, Architect
  • Senior IT Project Manager IV
  • Senior IT Project Manager
  • IT Business Systems Analyst


  • Bachelor of Science
  • Bachelor of Science
  • Master of Science

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