Server/Host Resume Example

• Assisted co-workers.
• Cleaned and maintained the cooking area, equipment, and order transaction area
• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
• Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen.
• Responsible for daily set up of five stations.
• Supervised and coordinated activities of workers engaged in food preparation

Columbia Financial Group

• Provided accurate and appropriate information in response to customer inquiries.
• Properly directed inbound calls in phone queues to improve call flow.
• Verified that information in the computer system was up-to-date and accurate.
• Eliminated outdated records by sending the records to be scanned.
• Processed confidential information
• Managed and sorted mail accordingly

Davidson Fox & Company

• Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information.
• Maintained the front desk and reception area in a neat and organized fashion.
• Made copies, sent faxes and handled all incoming and outgoing correspondence.
• Organized files, developed spreadsheets, faxed reports and scanned documents.
• Managed the day-to-day calendar for the company's partners.
• Verified that information in the computer system was up-to-date and accurate.
• Processed confidential tax form information.
• Developed and created a more effective filing system to accelerate paperwork processing.
• Successfully established effective systems for record retention by creating database for daily correspondence tracking.

• Accepted payment from customers and made change as necessary.
• Apportioned and served food to facility residents, employees, or patrons.
• Checked the quantity and quality of received products
• Cleaned and prepared various foods for cooking or serving
• Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
• Developed variety of menu items catering to customers with food allergies and diet restrictions such as gluten-free and vegan items.
• Performed kitchen maintenance
• Responsible for all kitchen operations such as banquet events and buffet lines
• Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen.
• Efficiently resolved problems or concerns to the satisfaction of all involved parties.
• Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
• Exhibited thorough knowledge of foods, beverages, supervisory duties, service techniques, and guest interactions.

• Collected customer feedback and made process changes to exceed customer satisfaction goals.
• Made reasonable procedure exceptions to accommodate unusual customer requests.
• Provided accurate and appropriate information in response to customer inquiries.
• Demonstrated mastery of customer service call script within specified timeframes.
• Developed effective relationships with all call center departments through clear communication.
• Worked with upper management to ensure appropriate changes were made to improve customer satisfaction.
• Built customer loyalty by placing follow-up calls for customers who reported product issues.

• Accepted payment from customers and made change as necessary.
• Assisted co-workers.
• Cleaned and prepared various foods for cooking or serving
• Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash
• Managed kitchen operations for high grossing, fast-paced fair concession kitchen.
• Kept drink stations clean and ready for service
• Loaded dishwashers and hand-washed items such as pots, pans, knives

• Located items requested by customers
• Accepted payment from customers and made change as necessary.
• Assisted co-workers.
• Frequently switched between positions as Cold Food prep, Soup Station Chef and Relief Chef mid shift to support changing needs of large industrial kitchen.
• Loaded dishwashers and hand-washed items such as pots, pans, knives

• Answered customers' questions and addressed problems and complaints in person and via phone.
• Helped customers select products that best fit their personal needs.
• Opened and closed the store, which included counting cash drawers and making bank deposits.
• Balanced the needs of multiple customers simultaneously in a fast-paced retail environment.