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host server bartender resume example with 12+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Adept Server with 14 years of front-of-house and supervisory experience seeking position in a fine-dining or craft-cocktail establishment. Motivated, service-oriented Bartender with over 5 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Seeking make an impact on a forward-thinking barprogram with my creative mixology skills. Meticulous Host with a background spanning all aspects of the foodservice industry, including waiting tables, kitchen prep and serving drinks. Looking to join a committed team and avibrant bar or restaurant. Experienced bartender with solid background in foodservice. Offers excellent track record of tackling various tasks to support kitchen and wait staff. Demonstrates genuine hospitality to establish rapport with patrons and deliver memorable experiences.

Skills
  • Highly responsible and reliableHigh-volume dining
  • Exceptional interpersonal skillsUpbeat, outgoing and positive
  • Extensive hospitality background
  • Mathematical aptitudeTrained in liquor, wine and food service
  • Master of sales techniques
  • Food ingredients expertFood safety understanding
  • Works well under pressure
  • Outstanding customer service
  • Health codes compliance
  • Safe serving knowledge
  • Alcohol ordering
  • Beer, wine and soju cocktails
  • Anticipating guest needs
  • Extensive spirits knowledge
  • Proficient in mixology
  • Maintaining a clean bar
  • Cash and credit transactions
  • Excellent judgment
  • Balancing the cash register
  • Cocktail list development
  • Able to stand 8 hours
  • Marketing and sales experience
  • Cash register operation
  • Outgoing personality
  • Courteous
Experience
02/2018 to Current
Host/Server/Bartender Sunrise Senior Living Marietta, GA,
  • I open store by making sauces; setting up severs station; restock beer.
  • Greet guests with a smile.
  • Take appetizers, drinks, entrees and dessert orders while keeping them comfortable.
  • Check IDs if requested for alcohol.
  • Make soft/hard drinks and pour beer & make milkshake.
  • Serve food rather it be appetizer or entrée.
  • Keep $100 to cash guest out with correct change.
  • Count register to $200.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Trained new employees on restaurant procedures and plating techniques.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Mixed and served both alcoholic and non-alcoholic drinks for patrons by following standard recipes and procedures.
  • Collected and organized daily till totals and tips.
08/2011 to 05/2019
Server/Host On The Border West Springfield, MA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Addressed complaints to kitchen staff and served replacement items.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Trained new employees on restaurant procedures and plating techniques.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
03/2009 to 12/2009
Bartender Philly Platinum Grill City, STATE,
  • Maintained full knowledge of bar and menu items and made recommendations
  • Delivered quality food andbeverage service to guests in a responsible manner
  • Maintained familiarity with the latest in mixology, barequipment and sanitation standards
  • Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.Neatly set tables
  • Prepared coffee and espresso drinks
  • Broke down bar after events and returned leftover liquor,glassware and banquet carts
  • Collected money and made change
  • Opened and closed bar tabs and transferredtabs to dining area
  • Processed cash, credit card and voucher payments
  • Stopped service to any adult furnishingalcoholic beverages to a minor
  • Upheld a high standard of cleanliness in all work areas
  • Stocked beer and winecoolers
  • Maintained bar stocks, replenishing daily as necessary.19 years restaurant experience
  • 10 yearsbartending experience Created a list of signature drinks that increased bar revenue by 3%
  • Oversaw an increaseof positive online reviews for our establishment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Recommended food and drinks to patrons based on preference, pairings and special promotions.
  • Balanced daily registers and generated sales reports for management.
  • Kept track of bar tabs and transferred open tabs to dining area for wait staff.
  • Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
  • Followed alcohol awareness procedures for preventing intoxication and handling intoxicated guests.
  • Prepared cocktails from bar recipes and served wine, draft and bottled beer.
  • Displayed and retained extensive knowledge of liquors, wines and entrees.
  • Checked identification of guests to verify age requirements for alcohol purchase.
01/2009 to 01/2010
Server/Hostess YuMe City, STATE,
  • Expeditor and Crew Chief, CurrentIHOPPhiladelphia, PAAnswered questions about menu selections and made recommendations when requested
  • Effectivelycommunicated with kitchen staff regarding customer allergies, dietary needs and other special requests.Regularly checked on guests to ensure satisfaction with each food course and beverages
  • Delivered exceptional,friendly and fast service
  • Accurately recorded orders and partnered with team members to serve food andbeverages that exceeded guests' expectations
  • Effectively used items in stock to decrease waste and profit loss.Correctly calculated charges, issued bills and collected payments
  • Promoted and endorsed the company to bringin new business.Created a list of signature drinks that increased bar revenue by 4%.Oversaw an increase ofpositive online reviews for our establishment
  • Maintained a neat personal appearance
  • Served each guest with asincere, positive, pleasant and enthusiastic attitude
  • Performed closing duties including cleaning, sanitizing andreplenishing.
Education and Training
Expected in 01/2007 to to
Associate of Arts: Restaurant Managment, Food and Beverage Operations Management
Restaurant School of PhiladelphiaPhiladelphia - , PA
GPA:
Status - Culinary Management and
Expected in 01/2003 to to
High School Diploma:
Frankford High SchoolPhiladelphia - , PA
GPA:
Status - GPA: 3.48, Member of Dance Club
Accomplishments
  • Generated a 35% increase in beverage sales by making appropriate food-pairing suggestions to guests
  • Awarded"Outstanding Employee" in 2015.Assisted in maintaining preparation and service areas in a sanitary condition.Assisted diners with obtaining food from buffet/serving table as needed
  • Cleaned and inspected galley equipment,kitchen appliances, and work areas
  • Cleaned and organized eating, service and kitchen areas.

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Resume Overview

School Attended

  • Restaurant School of PhiladelphiaPhiladelphia
  • Frankford High SchoolPhiladelphia

Job Titles Held:

  • Host/Server/Bartender
  • Server/Host
  • Bartender
  • Server/Hostess

Degrees

  • Associate of Arts
  • High School Diploma

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