LiveCareer-Resume

server to go host and busser resume example with 3+ years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level office position. Dedicated to offering exceptional assistance to team members and clients. Skilled at organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Excels in calendar management, scheduling, data-entry and database administration. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Skills
  • Natural Leadership
  • Professional Attitude
  • Excellent Customer Service
  • Excellent Communication
  • Team Work and Collaborative
  • Reliable and Trustworthy
  • Attention to Detail
  • Experience in Microsoft programs (Excel, Word, and Power Point)
  • Multitasking Abilities
  • Flexible and Adaptable
  • Decision-Making
  • Analytical and Critical Thinking
Work History
Server, Hostess, Expo, Busser, and To-Go Host, 05/2019 - Current
Aramark Corp. , , Casper, WY
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Monitored restrooms regularly to keep spotless.
  • Used cash registers and credit card machines to cash out customers.
  • Collected information from arriving customers to seat groups or place them on waitlist.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Stayed in open communication with kitchen team to assess cooking times, avoid worker overload and minimize customer dissatisfaction.
  • Routinely supported other areas of restaurant by answering telephones and completing financial transactions for other staff members.
  • Recorded available tables after seating each party using specialized seating software.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Checked and restocked server areas and organized and got change for front counter.
  • Prepared dining room for special upcoming functions by decorating and generating special group menus.
  • Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Maintained customer satisfaction and increased drink sales by directing customers to bar area while waiting for tables.
  • Kept detailed payment records throughout shift to complete cash and card payments.
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Assessed large restaurant and lounge according to state and federal cleanliness standards.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Reported concerns about intoxicated guests to management to contribute to safe and welcoming environments for patrons.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
  • Maintained order efficiency and accuracy, earning numerous recommendations from satisfied customers.
  • Inspected dishes and utensils for cleanliness.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Asked customers for feedback, solved problems, provided additional items and refilled their drink throughout meal.
  • Moved and set up seating, prepared extra silverware and provided water at the table before they were getting seated prior to arrival of large groups.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Supervised dining table set-up to prepare for diversity of event types, following strict service standards.
  • Served none alcoholic, beer and cocktail beverages and offered refills.
  • Checked over numerous IDs daily to verify ages and uphold Wyoming's liquor laws before leaving the table.
Retail Sales Worker, 01/2018 - 04/2018
J's Pub And Grill , , Casper, WY
  • Greeted customers and helped with product questions, selections and purchases.
  • Helped customers complete purchases, locate items and join reward programs.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Answered questions about store policies and addressed customer concerns.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Offered each customer top-notch, personal service to boost sales and customer satisfaction.
  • Balanced and organized cash register by handling cash, counting change and storing coupons.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Issued receipts and processed refunds, credits or exchanges.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Folded and arranged merchandise in attractive displays to drive sales.
  • Opened and closed store independently and prepared nightly bank drop for manager.
  • Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Education
No Degree: General Studies, Expected in
-
Casper College - Casper, WY,
GPA:
Status -
  • 3.5 GPA
High School Diploma: , Expected in 05/2020
-
Natrona County High School - Casper,WY,
GPA:
Status -
  • Completed IB course of Fine Arts
  • 3.8 GPA
  • Extracurricular Activities: Track and Field

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Resume Overview

School Attended

  • Casper College
  • Natrona County High School

Job Titles Held:

  • Server, Hostess, Expo, Busser, and To-Go Host
  • Retail Sales Worker

Degrees

  • No Degree
  • High School Diploma

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