Livecareer-Resume
Jessica Claire
Montgomery Street, San Francisco, CA 94105
Home: (555) 432-1000 - Cell: - resumesample@example.com - -
Summary

Sociable Server/Bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Experienced Server/ Bartender offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.

Skills
  • Liquor, wine and food service
  • Buffet setup and takedown
  • Dish preparation
  • Effective customer upselling
  • Menu knowledge
  • High-volume dining
  • Menu memorization
  • Price memorization
  • Dining customer service
  • Check payment processing
  • Table Bussing
  • Point of Sale (POS) system operations
  • Food safety understanding
  • Relationship management
  • Regulatory compliance
  • Safe food handling
Experience
03/2015 to 10/2020
Server Commonwealth Assisted Living Bel Air, MD,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Upsold customers and optimized table-turns to outperform average sales by [Number]%.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Greeted newly seated guests quickly and efficiently.
  • Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Calculated charges, issued table checks and collected payments from customers.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Processed customers' payments and provided receipts.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
01/2010 to 02/2015
Bartender/Administrator Eegee's Gilbert, AZ,
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Checked identification of customers to verify age requirements needed to purchase alcohol.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Stocked bar with beer, wine, liquor and related supplies.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
  • Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
  • Monitored patrons to keep alcohol consumption at designated levels.
07/XXX3 to 01/2010
Assistant Manager Sonic Drive-In City, STATE,
  • Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
  • Organized schedules, workflows and shift coverage to meet expected business demands.
  • Supported sales management initiatives to optimize business development.
  • Completed inventory audits to identify losses and project demand.
  • Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
  • Enforced company policies and procedures to strengthen operational standards across departments.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Delegated daily tasks to team members to optimize group productivity.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
  • Oversaw team development according to industry service standards to further customer loyalty.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education and Training
Expected in 05/XXX2
High School Diploma:
Marietta High School - Marietta, OK
GPA:

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Resume Overview

School Attended

  • Marietta High School

Job Titles Held:

  • Server
  • Bartender/Administrator
  • Assistant Manager

Degrees

  • High School Diploma

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