server resume example with 17+ years of experience
Jessica Claire
- Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
- (555) 432-1000
- resumesample@example.com
- Date of Birth:
- India:
- single:
- Religion:
- Military service:
- :
Summary
Sociable Server/Bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Experienced Server/ Bartender offering enthusiasm, dedication and exceptional work ethic. Trained in fine dining table and wine service with in-depth knowledge of various cuisine. Highly versatile and adaptable to fast-paced, changing restaurant environments with discerning customers and high standards.
Skills
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Experience
Server, 03/2015 - 10/2020
Commonwealth Assisted Living – Bel Air, MD
Commonwealth Assisted Living – Bel Air, MD
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Collaborated with host, bus person and cook to efficiently serve food and beverage options.
- Upsold customers and optimized table-turns to outperform average sales by [Number]%.
- Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
- Greeted newly seated guests quickly and efficiently.
- Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
- Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
- Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
- Calculated charges, issued table checks and collected payments from customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
- Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
- Processed customers' payments and provided receipts.
- Minimized customer wait times by efficiently taking and filling large volume of orders each day.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Bartender/Administrator, 01/2010 - 02/2015
Eegee's – Gilbert, AZ
Eegee's – Gilbert, AZ
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Upsold customers from shelf to premium brands to help boost sales.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
- Made product recommendations to customers based on preference, food pairings and special promotions.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Stocked bar with beer, wine, liquor and related supplies.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
- Managed up to [Number] customers per shift while simultaneously assisting [Number] restaurant servers.
- Prepared and served over [Number] drinks per shift in high-volume [Type] environment.
- Monitored patrons to keep alcohol consumption at designated levels.
Assistant Manager, 07/XXX3 - 01/2010
Sonic Drive-In – City, STATE
Sonic Drive-In – City, STATE
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Supported sales management initiatives to optimize business development.
- Completed inventory audits to identify losses and project demand.
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Delegated daily tasks to team members to optimize group productivity.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Oversaw team development according to industry service standards to further customer loyalty.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Education and Training
High School Diploma: , Expected in 05/XXX2
Marietta High School - Marietta, OK
Marietta High School - Marietta, OK
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Resume Overview
School Attended
- Marietta High School
Job Titles Held:
- Server
- Bartender/Administrator
- Assistant Manager
Degrees
- High School Diploma
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