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server resume example with 12+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Dependable employee successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Friendly Customer Service with experience in fast-casual and counter service. Fine dining expert and cheese connoisseur with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Communicative communications dedicated to providing elevated service and providing unforgettable guest experiences. Creative floor leader offering experience providing service to large numbers of dinner guests at popular, fast-casual restaurants. Detailed organizer of service operations with versatility in stressful circumstances.

Proactive Driver with experience working both FOH and BOH. Focused and hardworking team member knowledgeable in food safety and sanitation guidelines. Commended for having perfect attendance record and delivering exceptional customer service.

Organized Server with experience in restaurant environments. Effective creator of service structures with thoughtful organization. Efficient house manager and facilitator of rapid table turnover, boosting volume and increasing sales opportunities.

Versatile Counter Work as a Server with 15 years of success providing superior dining experiences for guests. Skilled at explaining options, relaying orders to kitchen staff and tackling special requests. Consistently received customer satisfaction ratings of 100% due to friendliness, speedy service and quality service.

Upbeat Communication with outstanding coordination and memorization skills. 15 plus -year background of creating regular customers and boosting establishment reputation through delivery of unmatched service.

Ambitious server with 15 plus years of experience boosting sales and offering personalized attention to guests. Practiced at promoting seasonal and high-priced items by explaining flavor, aspects of items. Logical salesperson focused on upselling 100% of customers resulting in additional earnings for restaurant and tips.

Ambitious, career-focused jobseeker, anxious to obtain an entry-level CDCA position to help launch career while achieving company goals.

To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Case Management and or Transportation position. Offering excellent communication and good judgment.

Skills
  • PPE Guideline Compliance
  • Service-Oriented
  • Able to Lift 30 Pounds
  • Conflict and Complaint Resolution
  • Transactions and Cash Handling
  • Order Accuracy and Delivery
  • Age Verification
  • Cool Under Pressure
  • Point of Sale Systems
  • Verbal and Written Communication
  • Relationship Building
  • Dining Room Cleaning and Upkeep
  • Food and Beverage Service
  • Customer Service and Rapport
  • Specials Promotion and Upselling
  • Staff Training
  • Menu Recommendations
  • Workflow Coordination
  • High Energy and Stamina
  • Cleaning and Sanitizing
  • Upselling and Cross Selling
  • High Volume Dining
  • Menu Memorization and Presentation
  • Team Player
  • Bathroom Servicing
  • Warm and Friendly
  • Food Safety Standards
  • Decision Making
  • Multitasking and Prioritization
  • Food and Beverage Pairings
  • Courteous Phone Demeanor
  • To-Go Order Preparation
  • Tableside Service
  • ServSafe Certified
  • Microsoft Office
  • Reliable and Responsible
  • Adaptable and Flexible
  • Plating and Presentation
  • Process Monitoring
  • Team Leadership
  • Detail-Oriented
  • Valid Food Handlers Certification
  • Inventory Management
  • Table Monitoring and Turnover
  • Wine and Liquor Service
Work History
08/2020 to Current Server Kentucky Masonic Homes | Louisville, KY,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Increased sales significantly by upselling higher-end products to customers.
  • Checked identification for minimum age for sale of alcoholic beverages.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Noted special patron requests and followed up with kitchen to confirm delivery.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Cultivated warm relationships with regular customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Processed orders and sent to kitchen employees by Action.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.

+ Edit or add your own

  • Checked over Number daily IDs to verify ages and uphold State liquor laws.
  • Moved and set up seating, prepared extra silverware and Action prior to arrival of large groups.
  • Monitored patrons for alcohol intake to appropriate levels and took measures to curtail inappropriate behavior.
  • Collected orders and relayed them to bartenders quickly and accurately.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Checked guests' identification before serving alcoholic beverages.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Inspected dishes and utensils for cleanliness.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Answered customers' questions, recommended items and recorded order information.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
03/2016 to 07/2020 Maintenance Worker, PCA, and Sober Living Management Minerva Park | City, STATE,
  • Performed minor wall repair to maintain walls, including installing drywall and repairing and applying wallpaper.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Partnered with facility management to successfully complete projects within anticipated deadlines.
  • Followed work orders and specifications for machine and equipment replacement, repair or maintenance.
  • Examined alarm systems and monitors to meet fire marshal standards and safeguard personnel.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Reduced opportunities for theft and trespassers by securing all entrances and exits.
  • Tested electrical continuity and electrical wiring by using ohmmeter and circuit tester.
  • Recognized and reported abnormalities or changes in patients' health status to case manager.
  • Inspected fire extinguisher equipment on state-mandated schedule.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Performed plumbing repairs to provide consistent facility upkeep and prevent property damage from water.
  • Prepared detailed reports and kept detailed records of equipment, work orders and system upgrades.
  • Completed daily, weekly and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
  • Followed safety precautions to avoid personal injury and provide safe work environment.
  • Maintained, utilized, tracked and reported inventory of various products, tools and equipment.
  • Determined new technique to streamline maintenance processes to increase workflow.
  • Properly handled, transported and disposed of recycled materials.
  • Studied system requirements to order components and parts and perform acceptance tests.
  • Installed new locks, door handles and door closers.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Checked inventory levels concerning cleaning products and placed orders when stock was running low.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Maintained high standards of efficiency and safety during analysis and troubleshooting of electrical, hydraulic and pneumatic systems.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Documented residents' mental status, sleep and eating patterns in medical record books.
  • Conducted repairs on equipment to return machines and tools to functionality.
  • Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
  • Replaced light bulbs in indoor and outdoor fixtures and checked smoke and carbon monoxide detectors for proper functionality.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Removed outdoor debris and yard clippings into receptacles to properly maintain grounds.
  • Remained alert to problems or health issues of clients and competently responded.
  • Performed electrical and mechanical repairs of production equipment to minimize downtime.
  • Troubleshot equipment breakdowns and performed preventive maintenance.
  • Used various equipment to remove snow and sprinkled rock salt on walkways to prevent falls.
  • Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
  • Used problem-solving skills to alleviate issues efficiently with minimal supervision.
  • Removed damaged portions of walls, walkways, partitions and other similar structures in preparation for repairs.
  • Provided facility inspection and maintenance to achieve superior levels of cleanliness and upkeep.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Maintained restroom functionality by repairing leaking faucets, clogged toilets and other equipment.
  • Finalized work on building systems by completing basic carpentry and other finish work.
04/2010 to 01/2016 Turn Tech Conner Group Apartments | City, STATE,
  • Determined maintenance requirements and assigned repairs to qualified employees.
  • Performed complex mechanical alignments and calibration of equipment to quality standards.
  • Managed team performance by training, mentoring, disciplining and motivating employees.
  • Developed corrective action plans and prevention strategies to improve product reliability.
  • Maintained quality assurance and customer satisfaction objectives.
  • Implemented, configured and optimized safety standards.
  • Read manuals and manufacturer instructions to install and troubleshoot devices.
  • Executed diagnostics, troubleshooting and evaluations. Assisted in developing specialized fixtures, test equipment and procedures for failure analysis.
  • Utilized control mechanisms and hands-on procedures to operate machines.
  • Completed job reports and logs immediately following service calls.
  • Planned, scheduled and delegated daily work to team of employees.
  • Enhanced manufacturing processes, reduced waste and enhanced quality.
  • Meticulously tracked all parts and devices used on each service call.
  • Leveraged knowledge of raw materials, production processes, quality control, costs and other techniques to maximize effective manufacture and distribution of goods.
  • Kept work consistently compliant with 5S standards.
  • Realigned production plans to boost productivity without dramatically increasing costs.
  • Organized work to meet demanding production goals.
  • Conducted tests of components and systems to evaluate performance and identify concerns.
  • Set up and performed test activities.
  • Loaded and unloaded plater and maintained pH standards.
  • Performed complex mechanical alignments and equipment calibration to meet quality standards.
Education
Expected in 04/2019 to to None | Human Social Services Columbus State Community College, Columbus, OH GPA:
Expected in 05/1991 to to Ged | General Butler High School, Vandalia, OH GPA:
Certifications
  • Peer support specialist , CDCA 181415

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Resume Overview

School Attended

  • Columbus State Community College
  • Butler High School

Job Titles Held:

  • Server
  • Maintenance Worker, PCA, and Sober Living Management
  • Turn Tech

Degrees

  • None
  • Ged

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