- , , 100 Montgomery St. 10th Floor
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Hardworking employee with proven relationship-building and time management skills in fast-paced environments. Successful at handling projects of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
- Price Memorization
- Hors D'oeuvres Service
- Dish Preparation
- Wine Pairings
- High-Volume Dining
- Dining Customer Service
- Food Inspection
- Table Bussing
- Food Safety Understanding
- Liquor, Wine and Food Service
- Point of Sale (POS) System Operations
- Effective Customer Upselling
- Check Payment Processing
- Special Dietary Requirements
- Table Setting Arrangements
- Team Player
- Dining Room Cleaning and Upkeep
- Point of Sale Systems
- Cleaning and Sanitizing
- Ability to Lift 30 Pounds
- Workflow Coordination
- High Energy and Stamina
- Transactions and Cash Handling
- High Volume Dining
- Age Verification
- Specials Promotion and Upselling
- Service-Oriented
- Menu Memorization and Presentation
- Cool Under Pressure
- PPE Compliance
- Relationship Building
- Covid Symptom Screening
- Menu Recommendations
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- Warm and Friendly
- Conflict and Complaint Resolution
- Special Requests and Substitutions
- Customer Service and Rapport
- Food Safety Standards
- System Maintenance
- Testing and Repair
- Blueprint Reading
- Troubleshooting and Diagnosis
- Problem-Solving
- Attention to Detail
- Preventative Maintenance
- Verbal and Written Communication
- File and Record Maintenance
- Documentation and Reporting
- Work Planning and Prioritization
- Complex Repairs
- System Installation
- Customer Interaction
- Maintenance and Repair
- Operation Monitoring
- Multitasking and Organization
- Tech-Savvy
- Product Inspections
- Quality Control
- Document Preparation
- Works Well Under Pressure
- Issue Resolution
- Deadline Compliance
- Self motivated
- Experience working remotely
- Detail-oriented
|
Server, 10/2020 - 03/2021
Blackberry Farm – Walland, TN,
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Implemented sanitary food handling, holding and service protocols.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Set up tables and counters to prepare dining and serving areas.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Handled special customer requests for separate checks and menu substitutions.
- Provided timely checks on guest needs and brought requests.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Restocked tables, wait staff areas and order staging areas.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Discussed dining menu information to aid in decision process for senior residents.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Refilled drinks and checked with diners to meet specific needs.
- Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
- Monitored dining rooms for safety and customer needs.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Suggested additional items to customers to increase restaurant sales.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Observed eating patterns of residents to record proper nutrition during meal times.
- Presented menus to patrons, answered questions about menu items and made recommendations.
Server and Bartender, 07/2019 - 03/2020
B.F. Saul Company Hospitality – Herndon, VA,
- Greeted customers, answered questions and recommended specials to increase profits.
- Operated POS terminals to input orders, split bills and calculate totals.
- Satisfied customers by topping off drinks and offering condiments, napkins and other items.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared salads, appetizers and garnishes to assist kitchen staff.
- Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided exceptional service to high volume of daily customers.
- Cleared table and bussed dishes to allow for quick setups.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Stocked server areas with supplies before, during and after shifts.
- Set up dining room to meet hospitality and service standards.
- Resolved customer concerns with friendly and knowledgeable service.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Developed strong and lasting resident relationships.
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
- Implemented sanitary food handling, holding and service protocols.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Completed opening and closing checklists to facilitate smooth restaurant operations.
- Documented food orders and ran items to guest tables in dining room.
- Set up tables and counters to prepare dining and serving areas.
- Reset tables between guests, refilled condiments and wiped down surfaces.
- Completed final preparations of dishes and quickly delivered items to customers.
- Relayed orders and special requests to cooks.
- Calculated charges, issued table checks and collected payments from customers.
- Handled special customer requests for separate checks and menu substitutions.
- Provided timely checks on guest needs and brought requests.
- Calculated accurate bill amounts and processed cash and credit card payments.
- Restocked tables, wait staff areas and order staging areas.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Discussed dining menu information to aid in decision process for senior residents.
- Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Transported dirty tableware from dining room to dishwashing area for proper cleaning.
- Monitored inventory to provide needed supplies to servers and bartenders.
- Relayed orders to service bar and kitchen via point-of-sale register system.
- Refilled drinks and checked with diners to meet specific needs.
- Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
- Monitored dining rooms for safety and customer needs.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Suggested additional items to customers to increase restaurant sales.
- Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
- Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
- Presented menus to patrons, answered questions about menu items and made recommendations.
- Observed eating patterns of residents to record proper nutrition during meal times.
- Designed emergency protocols to enhance customer and worker safety.
Cook, 10/2017 - 07/2019
Td Garden – Riverside, CA,
- Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Set up and performed initial prep work for soups, sauces and salads.
- Maintained consistent quality and high accuracy when preparing identical dishes every day.
- Chopped, diced and sliced vegetables and fruit ahead of rush periods.
- Grilled and deep fried various foods from meats to potatoes.
- Enforced proper sanitation practices to prevent spoiling or contamination of foods.
- Replenished food items from inventory and rotated ingredients.
- Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
- Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
- Regulated oven, broiler and roaster operations for cooking at correct temperatures.
- Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Prepared garnishes for later use in meal production.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
- Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
- Coordinated orders to expedite food from kitchen according to cook time and delivery time.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Made meals in accordance with company standards and requirements.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Executed proper techniques when preparing menu item ingredients.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
- Handled advanced thawing and food pre-preparation for upcoming meals.
- Received and stored food and supplies.
Lead Technician, 07/2016 - 02/2017
Solarwinds, Inc. – Wakefield, MA,
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Managed quality control and maintained high level of customer satisfaction.
- Entered and distributed work orders to other technicians.
- Enforced compliance with quality standards to maintain production requirements and sustain business operations.
- Fostered relationships with internal and external customers.
- Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
- Validated adherence to best practices, quality standards and customer specifications.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Recommended corrective and preventive actions to boost product reliability.
- Contacted customers prior to date of scheduled installation to verify scheduled appointment.
- Supplied production data to field operators, technicians, engineers and supervisors.
Technical Support Representative, 12/2015 - 07/2016
Highmark Inc. – Saxonburg, PA,
- Assisted customers with various types of technical issues via email, live chat and telephone.
- Supported customers with online billing, access and account issues.
- Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
- Input customer service orders and tracked orders through to completion.
- Informed senior leadership of product development issues discovered via technical support calls with customers.
- Documented customer complaints and inquiries for use in technical documentation and bug tracking.
- Managed customer system updates, informing clients of installation progress stages.
- Utilized automated systems to manage and track customer inquiries through to completion.
- Employed Freshdesk, Zendesk, Salesforce and other ticket support systems.
- Maintained helpdesk and maintenance activities between customer calls and vendor interactions.
- Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions.
- Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Reviewed current hardware and software configurations and recommended modifications to increase system speed.
- Mentored other technologists and support professionals to provide professional development and skill enhancement.
- Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
- Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
- Identified opportunities to upsell technical products and services, boosting revenues to existing accounts.
- Streamlined operational efficiencies by providing timely computer diagnosis and repair.
Transcriptionist, 06/2015 - 12/2015
Transcribe – City, STATE,
- Prepared and maintained confidential records and files and performed various clerical and reception tasks.
- Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
- Typed medical dictation of discharge summaries, operative reports, referral letters and follow-up clinic notes from dictating equipment or written draft.
- Developed and adhered to exacting transcription quality assurance standards and metrics.
- Transcribed documents and maintained high levels of accuracy.
- Took steps to ensure data confidentiality and meet specific corporate guidelines.
- Made sure to change all abbreviated words and other terminology into correct long form words.
- Contacted supervisor and asked for opinions on finished projects to keep documentation accurate.
- Maintained high accuracy rate on daily production of completed reviews.
- Used computer system to record weekly expenditures and balances.
- Worked remotely from home
: Undeclared, Expected in
-
The University of Texas At San Antonio - San Antonio, TX
GPA:
: Philosophy, Expected in
-
St. John's Assumption Seminary - San Antonio, TX,
GPA:
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