LiveCareer-Resume

server resume example with 4+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - - -
Summary

Hardworking employee with proven relationship-building and time management skills in fast-paced environments. Successful at handling projects of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.

Skills
  • Price Memorization
  • Hors D'oeuvres Service
  • Dish Preparation
  • Wine Pairings
  • High-Volume Dining
  • Dining Customer Service
  • Food Inspection
  • Table Bussing
  • Food Safety Understanding
  • Liquor, Wine and Food Service
  • Point of Sale (POS) System Operations
  • Effective Customer Upselling
  • Check Payment Processing
  • Special Dietary Requirements
  • Table Setting Arrangements
  • Team Player
  • Dining Room Cleaning and Upkeep
  • Point of Sale Systems
  • Cleaning and Sanitizing
  • Ability to Lift 30 Pounds
  • Workflow Coordination
  • High Energy and Stamina
  • Transactions and Cash Handling
  • High Volume Dining
  • Age Verification
  • Specials Promotion and Upselling
  • Service-Oriented
  • Menu Memorization and Presentation
  • Cool Under Pressure
  • PPE Compliance
  • Relationship Building
  • Covid Symptom Screening
  • Menu Recommendations
  • Warm and Friendly
  • Conflict and Complaint Resolution
  • Special Requests and Substitutions
  • Customer Service and Rapport
  • Food Safety Standards
  • System Maintenance
  • Testing and Repair
  • Blueprint Reading
  • Troubleshooting and Diagnosis
  • Problem-Solving
  • Attention to Detail
  • Preventative Maintenance
  • Verbal and Written Communication
  • File and Record Maintenance
  • Documentation and Reporting
  • Work Planning and Prioritization
  • Complex Repairs
  • System Installation
  • Customer Interaction
  • Maintenance and Repair
  • Operation Monitoring
  • Multitasking and Organization
  • Tech-Savvy
  • Product Inspections
  • Quality Control
  • Document Preparation
  • Works Well Under Pressure
  • Issue Resolution
  • Deadline Compliance
  • Self motivated
  • Experience working remotely
  • Detail-oriented
Experience
10/2020 to 03/2021
Server Blackberry Farm Walland, TN,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Refilled drinks and checked with diners to meet specific needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored dining rooms for safety and customer needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Suggested additional items to customers to increase restaurant sales.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Observed eating patterns of residents to record proper nutrition during meal times.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
07/2019 to 03/2020
Server and Bartender B.F. Saul Company Hospitality Herndon, VA,
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Increased beverage sales with food and drink pairing suggestions to suit unique customer preferences.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Provided exceptional service to high volume of daily customers.
  • Cleared table and bussed dishes to allow for quick setups.
  • Maintained accuracy while handling payments, giving change and printing receipts to customers.
  • Stocked server areas with supplies before, during and after shifts.
  • Set up dining room to meet hospitality and service standards.
  • Resolved customer concerns with friendly and knowledgeable service.
  • Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Developed strong and lasting resident relationships.
  • Greeted newly seated guests promptly, filled water glasses and brought bread to table.
  • Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
  • Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
  • Implemented sanitary food handling, holding and service protocols.
  • Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Completed opening and closing checklists to facilitate smooth restaurant operations.
  • Documented food orders and ran items to guest tables in dining room.
  • Set up tables and counters to prepare dining and serving areas.
  • Reset tables between guests, refilled condiments and wiped down surfaces.
  • Completed final preparations of dishes and quickly delivered items to customers.
  • Relayed orders and special requests to cooks.
  • Calculated charges, issued table checks and collected payments from customers.
  • Handled special customer requests for separate checks and menu substitutions.
  • Provided timely checks on guest needs and brought requests.
  • Calculated accurate bill amounts and processed cash and credit card payments.
  • Restocked tables, wait staff areas and order staging areas.
  • Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
  • Discussed dining menu information to aid in decision process for senior residents.
  • Cross-trained as host and helped with tasks such as greeting diners and escorting guests.
  • Presented menus to patrons to answer questions about menu items and make recommendations.
  • Transported dirty tableware from dining room to dishwashing area for proper cleaning.
  • Monitored inventory to provide needed supplies to servers and bartenders.
  • Relayed orders to service bar and kitchen via point-of-sale register system.
  • Refilled drinks and checked with diners to meet specific needs.
  • Practiced safety and loss prevention procedures, adhering to universal precautions and infection control guidelines.
  • Monitored dining rooms for safety and customer needs.
  • Utilized POS system to total meal costs and add taxes for final bill calculation.
  • Suggested additional items to customers to increase restaurant sales.
  • Welcomed incoming patrons and seated at optimal locations based on individual preferences and server balancing requirements.
  • Checked identification to verify minimum age requirements for consumption of alcoholic beverages.
  • Presented menus to patrons, answered questions about menu items and made recommendations.
  • Observed eating patterns of residents to record proper nutrition during meal times.
  • Designed emergency protocols to enhance customer and worker safety.
10/2017 to 07/2019
Cook Td Garden Riverside, CA,
  • Carried pans, kettles and trays of food to and from work stations, stove and refrigerator.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Maintained consistent quality and high accuracy when preparing identical dishes every day.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Grilled and deep fried various foods from meats to potatoes.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Replenished food items from inventory and rotated ingredients.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Modified standard recipes to address customer requests for substitutions or allergen concerns.
  • Prepared garnishes for later use in meal production.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Streamlined food preparation and presentation tasks and recommended changes to boost cost savings.
  • Developed recipes to meet consumer tastes, nutritional needs and budgetary considerations.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
  • Maintained clean and orderly appearance throughout kitchen and dining area.
  • Made meals in accordance with company standards and requirements.
  • Adhered to regulatory standards regarding safe and sanitary food prep.
  • Executed proper techniques when preparing menu item ingredients.
  • Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste.
  • Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
  • Handled advanced thawing and food pre-preparation for upcoming meals.
  • Received and stored food and supplies.
07/2016 to 02/2017
Lead Technician Solarwinds, Inc. Wakefield, MA,
  • Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
  • Managed quality control and maintained high level of customer satisfaction.
  • Entered and distributed work orders to other technicians.
  • Enforced compliance with quality standards to maintain production requirements and sustain business operations.
  • Fostered relationships with internal and external customers.
  • Reviewed and interpreted schematics, manuals and related documentation to complete mechanical tasks.
  • Validated adherence to best practices, quality standards and customer specifications.
  • Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
  • Recommended corrective and preventive actions to boost product reliability.
  • Contacted customers prior to date of scheduled installation to verify scheduled appointment.
  • Supplied production data to field operators, technicians, engineers and supervisors.
12/2015 to 07/2016
Technical Support Representative Highmark Inc. Saxonburg, PA,
  • Assisted customers with various types of technical issues via email, live chat and telephone.
  • Supported customers with online billing, access and account issues.
  • Reviewed support cases for technical and troubleshooting accuracy and identified needed process improvements.
  • Input customer service orders and tracked orders through to completion.
  • Informed senior leadership of product development issues discovered via technical support calls with customers.
  • Documented customer complaints and inquiries for use in technical documentation and bug tracking.
  • Managed customer system updates, informing clients of installation progress stages.
  • Utilized automated systems to manage and track customer inquiries through to completion.
  • Employed Freshdesk, Zendesk, Salesforce and other ticket support systems.
  • Maintained helpdesk and maintenance activities between customer calls and vendor interactions.
  • Set up new desktop systems and configured laptops for incoming employees and loaded required software and server permissions.
  • Delivered local and remote Tier 1 IT support for hardware and software to company personnel.
  • Updated software versions with patches and new installations to close security loopholes and protect users.
  • Reviewed current hardware and software configurations and recommended modifications to increase system speed.
  • Mentored other technologists and support professionals to provide professional development and skill enhancement.
  • Troubleshot hardware issues and worked with service providers to facilitate repairs for end users.
  • Delivered on-site technical support following software implementation and worked with managers to suggest product upgrades and changes.
  • Identified opportunities to upsell technical products and services, boosting revenues to existing accounts.
  • Streamlined operational efficiencies by providing timely computer diagnosis and repair.
06/2015 to 12/2015
Transcriptionist Transcribe City, STATE,
  • Prepared and maintained confidential records and files and performed various clerical and reception tasks.
  • Maintained strict confidentiality of transcribed data according to HIPAA regulations and company policy.
  • Typed medical dictation of discharge summaries, operative reports, referral letters and follow-up clinic notes from dictating equipment or written draft.
  • Developed and adhered to exacting transcription quality assurance standards and metrics.
  • Transcribed documents and maintained high levels of accuracy.
  • Took steps to ensure data confidentiality and meet specific corporate guidelines.
  • Made sure to change all abbreviated words and other terminology into correct long form words.
  • Contacted supervisor and asked for opinions on finished projects to keep documentation accurate.
  • Maintained high accuracy rate on daily production of completed reviews.
  • Used computer system to record weekly expenditures and balances.
  • Worked remotely from home
Education and Training
Expected in to to
: Undeclared
The University of Texas At San Antonio - San Antonio, TX
GPA:
Expected in to to
: Philosophy
St. John's Assumption Seminary - San Antonio, TX,
GPA:

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Resume Overview

School Attended

  • The University of Texas At San Antonio
  • St. John's Assumption Seminary

Job Titles Held:

  • Server
  • Server and Bartender
  • Cook
  • Lead Technician
  • Technical Support Representative
  • Transcriptionist

Degrees

  • Some College (No Degree)
  • Some College (No Degree)

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