LiveCareer-Resume
Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
Professional Summary

The service industry has been a part of my life for as long as I can remember. My grandfather owned a restaurant supply company along with 4 other restaurants where I have all worked at. Serving allows me to enjoy my extroverted side and meet new people while being able to work and have a good time. I really like talking to others and getting to meet new people. I have a huge passion for service and like to volunteer when I can. Last year, I had the pleasure of planning an Autism Awareness Benefit my senior year of high school. We raised over $27,000 for the SOS Health Care housing project. I am a huge people person and have an aspiring dream to be an ER Physician's Assistant that I am pursing confidently.

Skills
  • Hospitality service expertise
  • Guest seating arrangements
  • Point of sale knowledge
  • Bill computation
  • Order accuracy
  • To-go order preparation
  • Dining area cleanliness
  • Food sales and promotion
  • Tableside service
  • Beverage preparation
  • Sales expertise
  • High-volume dining
  • Daily specials memorization
  • Menu memorization
  • Food and beverage pairings
  • Cash handling expert
  • Guest relations management
  • Table setting
  • Table setting knowledge
  • Menu presentation
  • Food preparation
  • Item promotion
  • Front-of-house display creation
  • Food preparation and safety
  • Food running
  • Food spoilage prevention
  • Ordering procedures
  • Cash Handling
  • Food station setup
  • Communication skills
  • [Type] trend knowledge
  • Merchandising expertise
  • Professional demeanor
  • Sales training
  • Product and service sales
  • Exceptional customer service
  • Relationship building
  • Cash register operation
  • Social perceptiveness
  • Adapt to diverse groups
  • Client Service
  • [Type] product knowledge
  • Merchandising understanding
  • Excellent people skills
  • Cash register operations
  • Problem-solving skills
  • Product promotions
  • Upselling
  • Loss prevention
  • Multi-tasking strength
  • Shipment processing
Work History
Server, 02/2019 - Current
Dacha Beer Garden Washington, DC,
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Served needs of more than [Number] customers in busy environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
  • Increased sales from $[Number] to $[Number] by upselling [Product] to customers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings- increasing daily beverage sales by [Amount] % on average.
Sales Associate, 12/2017 - 05/2019
Barrett Business Services Woodburn, OR,
  • Maintained records related to sales, returns and inventory availability.
  • Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
  • Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
  • Analyzed and properly processed product returns, assisting customers with finding alternative merchandise to meet needs.
  • Applied security and loss prevention training toward recognizing risks and reducing store theft.
  • Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
  • Maintained organized, presentable merchandise to drive continuous sales.
  • Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Educated customers on promotions to enhance sales.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
  • Boosted sales by conferring with customers to evaluate [Product or Service] requirements and recommend best-fit company offerings.
  • Answered customer questions regarding sizing and accessories and explained how to properly care for merchandise.
  • Achieved perfect attendance record for [Number] months consecutively.
  • Delivered high level of assistance by locating products and checking store system for merchandise at other sites.
Ice Cream Server, 05/2018 - 10/2018
Nemacolin Woodlands Resort Farmington, PA,
  • Demonstrated continuous knowledge of menu and service offerings, including promotional products and new flavors.
  • Maintained cleanliness and organization in all areas of establishment.
  • Greeted customers and provided details on menu items, including seasonal flavors, [Type] ice cream, allergens and [Timeframe] specials.
  • Processed sales transactions, including cash, debit and credit.
  • Notified [Job Title] and peers of any issues, including low inventory on [Product] and problems with [Product] for immediate remediation.
  • Maintained menu knowledge to provide recommendations and answers to customers' questions.
  • Regularly cleaned and maintained soft-serve ice cream and yogurt dispensing equipment.
  • Relayed orders to ice cream dispensing area, communicating any special requests or dietary accommodations.
  • Offered samples of new ice cream flavors to customers.
  • Carefully scooped ice cream into cones and dishes, focusing on proportions and presentation.
  • Greeted incoming customers and provided friendly customer service.
  • Maintained separation between general use utensils and those used to dispense nuts and other food items known to cause allergic reactions.
  • Strictly observed health code regulations and internal policies, including [Type] and [Type] standards.
  • Delivered orders to customers at tables, acting promptly after ice cream was scooped to avoid melting.
  • Carried out cash and card transactions with accuracy.
  • Kept work area tidy and sanitary, promptly addressing spills and other messes.
  • Loaded food, dishes and utensils on carts and trays to transport from designated food preparation areas to designated tables.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Provided product information and menu item explanation in consideration of dietary restrictions.
  • Executed sandwich artistry duties with very low occurrence of errors.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Communicated menu item information and offered suggestions to promote featured products.
  • Assisted guests, including offering personable greetings and taking orders.
  • Cleaned food preparation areas, tools and equipment.
  • Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
  • Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Server, 06/2014 - 06/2016
Dacha Beer Garden Washington, DC,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Supervised restocking of salad bar and buffet for lunch and dinner service.
  • Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Coordinated [Number] events throughout [Number] banquet spaces, including weddings, reunions, and corporate meetings.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Served needs of more than [Number] customers in busy [Type] environment.
  • Bussed and reset [Number] tables per shift, working efficiently to keep dining room and work areas clean.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Managed food resources, memorized orders and coordinated service in [Number]- table restaurant.
Education
High School Diploma: , Expected in 06/2019
-
Academy For The Arts, Science, And Technology - Myrtle Beach, SC,
GPA:
Bachelor of Science: Biology, Expected in 05/2023
-
University of South Carolina - Columbia - Columbia, SC
GPA:
Accomplishments
  • Supervised team of [Number] staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

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Resume Overview

School Attended

  • Academy For The Arts, Science, And Technology
  • University of South Carolina - Columbia

Job Titles Held:

  • Server
  • Sales Associate
  • Ice Cream Server
  • Server

Degrees

  • High School Diploma
  • Bachelor of Science

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

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