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Server Resume Example

Resume Score: 80%

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C
SERVER
Summary

Sociable person skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Check payment processing
  • Buffet setup and takedown
  • Dish preparation
  • Price memorization
  • High-volume dining
  • Food safety understanding
  • Dining customer service
  • Menu knowledge
  • Point of Sale (POS) system operations
  • Wine pairings
  • Relationship management
  • Service prioritization
  • Quality control
  • Menu memorization
Experience
Server
Southampton, PAApplebee's /Aug 2018 to Sep 2020
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Upsold customers and optimized table-turns to outperform average sales by [8]%.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Receptionist
Philadelphia, PACollins co/Feb 2017 to Mar 2020
  • Greeted visitors, assessed needs and directed to appropriate personnel.
  • Answered and directed incoming calls using multi-line telephone system.
  • Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
  • Rendered information to callers and drafted office emails.
  • Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
  • Maintained all financial records to verify timely clearance of all credit and debit activities.
Server
Bensalem, PAFriday's /Apr 2016 to Mar 2019
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to serve up food and beverage options.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
  • Greeted newly seated guests quickly and efficiently.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Calculated charges, issued table checks and collected payments from customers.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Education and Training
Carpentry : Carpet, Floor, And Tile WorkerOrleans Technical InstituteMay 2008Philadelphia, PA
High School DiplomaDelaware Valley Chigh SchoolJun 2005Philadelphia, PA
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Resume Overview

Companies Worked For:

  • Applebee's
  • Collins co
  • Friday's

School Attended

  • Orleans Technical Institute
  • Delaware Valley Chigh School

Job Titles Held:

  • Server
  • Receptionist

Degrees

  • Carpentry : Carpet, Floor, And Tile Worker
    High School Diploma

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