Sociable person skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
Check payment processing
Buffet setup and takedown
Dish preparation
Price memorization
High-volume dining
Food safety understanding
Dining customer service
Menu knowledge
Point of Sale (POS) system operations
Wine pairings
Relationship management
Service prioritization
Quality control
Menu memorization
Education and Training
Orleans Technical InstitutePhiladelphia, PAExpected in 05/2008Carpentry :Carpet, Floor, And Tile WorkerGPA:Status
Delaware Valley Chigh SchoolPhiladelphia, PAExpected in 06/2005High School Diploma:GPA:Status
Experience
Dacha Beer GardenServer
Washington, DC, 08/201809/2020
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to serve up food and beverage options.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Upsold customers and optimized table-turns to outperform average sales by [8]%.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Carter Lumber IncReceptionist
Fairview, PA, 02/201703/2020
Greeted visitors, assessed needs and directed to appropriate personnel.
Answered and directed incoming calls using multi-line telephone system.
Delivered administrative support to team members, including making copies, sending faxes, organizing documents and rearranging schedules.
Rendered information to callers and drafted office emails.
Followed security procedures, issued visitor badges, monitored logbooks and reported irregularities.
Maintained all financial records to verify timely clearance of all credit and debit activities.
Dacha Beer GardenServer
Washington, DC, 04/201603/2019
Operated POS terminals to input orders, split bills and calculate totals.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Collaborated with host, bus person and cook to serve up food and beverage options.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Reviewed identification for patrons before serving alcoholic drinks.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Minimized customer wait times by efficiently taking and filling large volume of orders each day.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Greeted newly seated guests quickly and efficiently.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Calculated charges, issued table checks and collected payments from customers.
Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
CargillMachine Operator
Playa Vista, CA,
Set up machines for various jobs to maintain compliance with manufacturing thresholds and waste reduction initiatives.
Lubricated parts and performed minor maintenance to improve machine function.
Detected work-piece defects and machine malfunctions, maintaining apparatus to prevent future issues.
Read and understood blueprints, product specifications and tooling instructions to plan correct operational sequences and prevent materials waste.
Operated multiple fabricating machines, cutoff saws, shears and forming or spinning machines.
Organized pallets and secured materials with plastic wrap to prepare for movement to skids.
Operated forklift to place finished products on skids and transport to warehouse.
Calibrated machinery to optimize performance according to prescribed standards and specific project needs.
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