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Server Resume Example

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SERVER
Professional Summary

Highly Motivated Sales Associate with extensive customer service and sales experience. Outgoing sales enthusiast with track record of driving increased sales, improving customer experience, and elevating company profile with new goals and objectives.

Skills
  • Hospitality service expertise
  • High-volume dining
  • Order accuracy
  • Food and beverage pairings
  • Cash handling
  • Food running
  • Communication skills
  • Multitasking
  • Relationship management
  • Documentation and reporting
  • Sales and marketing strategies
  • Scheduling
  • Menu memorization
Work History
Server, 11/2018 to 10/2019
 Earls Kitchen + Bar – Bellevue , WA
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Checked identification to enforce age requirement for alcoholic beverages
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales
  • Maintained at the top of AGC results
Server Assistant, 03/2018 to 10/2018
 Waters Table at the Hyatt – Renton , WA
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
  • Loaded trays with accessories, including eating utensils, napkins and condiments
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Ensured exceptional guest experiences through attentive service
  • Greeted customers and answered any questions
Auto Detailer, 06/2017 to 12/2017
 Audi Of Bellevue – Bellevue, WA
  • Vacuumed interiors of vehicles to remove dirt and debris
  • Cleaned upholstery, rugs and other surfaces by using cleaning agents, applicators and cleaning devices
  • Applied wax to vehicle exteriors and buffed to brilliant shine
  • Shined vehicle windows and windshields to remove water spots
  • Maintained regular list of high-end clientele due to exceptional service and outstanding pricing
  • Interacted face-to-face with customers to understand vehicle detailing needs and ensure quality satisfaction
  • Completed vehicle inspections prior to service and after completion to assess damage
Client Advisor, 04/2016 to 04/2017
 Zadart Exotic Car Club & Rentals – Bellevue , WA
  • Educated potential participants on available services and processes to engage in program
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Worked with the COO to resolve renting problems, improve operations and provide exceptional customer service
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
  • Developed, updated and maintained database of existing and potential customers in Excel
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Communicated value and position to sales team and developed tools to support selling process
  • Conducted training to improve operations
  • Monitored social media and online sources for industry trends
Education
High School Diploma: 06/2018
 Hazen High School - Renton, WA
Business Administration Bellevue College - September 2018-Current - Bellevue, WA
Accomplishments
  • Recognized for outstanding customer service
  • Recognized for having top sales in the company
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Resume Overview

Companies Worked For:

  • Earls Kitchen + Bar
  • Waters Table at the Hyatt
  • Audi Of Bellevue
  • Zadart Exotic Car Club & Rentals

School Attended

  • Hazen High School
  • Bellevue College - September 2018-Current

Job Titles Held:

  • Server
  • Server Assistant
  • Auto Detailer
  • Client Advisor

Degrees

  • High School Diploma : 06/2018
    Business Administration

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