LiveCareer-Resume

server resume example with 2+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Highly Motivated Sales Associate with extensive customer service and sales experience. Outgoing sales enthusiast with track record of driving increased sales, improving customer experience, and elevating company profile with new goals and objectives.

Skills
  • Hospitality service expertise
  • High-volume dining
  • Food and beverage pairings
  • Communication skills
  • Multitasking
  • Relationship management
  • Sales and marketing strategies
  • Menu memorization
Work History
Server, 11/2018 to 10/2019
Maplewood Senior LivingQuincy, MA,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions
  • Monitored guests for intoxication and immediately reported concerns to management
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns
  • Memorized restaurant wine stock and appropriate entree pairings, driving daily wine sales
Server Assistant, 03/2018 to 10/2018
Aimbridge HospitalityBryan, TX,
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas
  • Loaded trays with accessories, including eating utensils, napkins and condiments
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
  • Assigned work tasks and coordinated activities of dining room personnel to deliver prompt, courteous service to patrons
  • Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity
  • Ensured exceptional guest experiences through attentive service
  • Greeted customers and answered any questions
Client Advisor, 04/2016 to 04/2017
Lithia MotorsKilleen, TX,
  • Educated potential participants on available services and processes to engage in program
  • Maintained material and stock levels consistent with business requirements while meeting target capital objectives
  • Worked with the COO to resolve renting problems, improve operations and provide exceptional customer service
  • Established and maintained productive working relationships with staff to resolve operational difficulties and to promote interdisciplinary, collaborative approach to customer service provision
  • Developed, updated and maintained database of existing and potential customers in Excel
  • Welcomed visitors to office, communicated arrival to team and managed visit expectations
  • Communicated value and position to sales team and developed tools to support selling process
  • Conducted training to improve operations
  • Monitored social media and online sources for industry trends
Education
High School Diploma: , Expected in 06/2018 to Hazen High School - Renton, WA,
GPA:
Status -
: Business Administration, Expected in to Bellevue College - September 2018-Current - Bellevue, WA
GPA:
Status -
Accomplishments
  • Recognized for outstanding customer service
  • Recognized for having top sales in the company

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Resume Overview

School Attended

  • Hazen High School
  • Bellevue College - September 2018-Current

Job Titles Held:

  • Server
  • Server Assistant
  • Client Advisor

Degrees

  • High School Diploma

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