LiveCareer-Resume

server resume example with 3+ years of experience

Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary

Personable and dedicated Customer Service associate with extensive experience in customer care industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. I’m looking to start a job that I can call my career. I love to learn new things and would like to find an opportunity I can keep growing in!!

Skills
  • High-Volume Dining
  • Point of Sale (POS) System Operations
  • Effective Customer Upselling
  • Check Payment Processing
  • Service-Oriented
  • Transactions and Cash Handling
  • Cool Under Pressure
  • Able to Lift 30 Pounds
  • Cleaning and Sanitizing
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Customer Service and Rapport
  • Verbal and Written Communication
  • Team Player
  • Relationship Building
  • High Energy and Stamina
  • Organization and Efficiency
  • Recordkeeping and Bookkeeping
  • Multi-Line Telephone Skills
  • Documentation and Reporting
  • Inventory Management
  • Multitasking and Prioritization
  • Attention to Detail
  • Call Answering and Routing
  • Appointment Scheduling
  • Positive Attitude and Energetic
  • Customer Service
  • Computer Proficiency
  • Visitor and Customer Relations
  • Scheduling and Calendar Management
  • Prioritization and Time Management
  • Data Entry and Database Software
  • Data Entry
  • Technologically Savvy
  • Professional and Polished Presentation
Experience
05/2021 to 12/2022
Server Famous Dave's Of America, Inc. Hopkins, MN,
  • Presented menus to patrons to answer questions about offered items and make suitable recommendations.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Recorded meal selections and transactions in microsystem to deliver prompt service.
  • Addressed complaints to kitchen staff and served replacement items.
  • Trained new employees on restaurant procedures and plating techniques.
  • Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Provided exceptional service to high volume of daily customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
06/2022 to 10/2022
Receptionist Fellowship Senior Living Basking Ridge, NJ,
  • Scheduled and confirmed appointments and meetings for management team.
  • Supervised setup of conference rooms for meetings and office events in common areas.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Updated and recorded customer or client information to maintain accounts.
  • Greeted and directed visitors to appropriate personnel and answered average of [Number] calls and emails daily.
  • Scheduled and confirmed appointments.
  • Maintained daily calendars, set appointments with clients and planned daily office events.
  • Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
  • Sorted incoming mail and directed to correct personnel each day.
  • Answered and directed incoming calls using multi-line telephone system.
  • Oversaw office inventory by restocking supplies and submitting purchase orders.
  • Greeted customers, answered general questions and directed to appropriate locations.
  • Supplied callers with office address and directions, employee email addresses and phone extensions.
  • Investigated and analyzed client complaints to identify and resolve issues.
  • Scheduled space or equipment for special programs, meetings and conferences.
  • Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
  • Greeted visitors entering establishment to determine nature and purpose of visit.
01/2022 to 05/2022
Receptionist/ Nail Tech/Esthetician Nail Salon In Tampa City, STATE,
  • Introduced signature services, acrylics and gel tips to increase overall sales.
  • Performed high volume of daily customers gel, acrylic and natural manicures.
  • Met with clients to discuss needs, service preferences and special requests.
  • Completed daily customer appointments and updated master schedule.
  • Built repeat client base to increase profits and stabilize cash flow.
  • Kept detailed inventory lists for nail care supplies, polishes and gel nail colors.
  • Kept adequate supplies on hand to handle customer needs and meet business demand.
  • Cleaned and sanitized tools and work station in adherence with safety requirements.
  • Scheduled client appointments and accepted payments.
  • Processed payments and updated accounts to reflect balance changes.
  • Updated and recorded customer or client information to maintain accounts.
  • Served visitors by greeting, welcoming and directing to appropriate personnel.
  • Scheduled and confirmed appointments.
  • Managed guest check-in and check-out procedures, reservations and payments.
  • Made guest and group reservations, processing check-ins and check-outs for customers.
  • Wrote and maintained incident reports, daily activity logs and other documents as requested by management.
  • Verified and collected client payments.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
05/2019 to 05/2021
Private Nanny Private Family Home City, STATE,
  • Met with parents to reflect on and plan for children's activities and development.
  • Prepared nutritious meals, cleaned laundry and sanitized play areas.
  • Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
  • Facilitated safe, caring and warm environment for children to stimulate development.
  • Regulated children's schedules to balance rest, learning and play.
  • Aided with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
  • Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
  • Created nurturing, safe environments to promote emotional, social and intellectual growth.
  • Helped children discover enrichment activities to inspire imagination and creativity.
  • Dropped off and picked up children from school and extracurricular commitments.
  • Prepared snacks and meals, scheduled and coordinated projects and reinforced appropriate discipline for children according to parents' specifications.
  • Transported children to and from school, extra-curricular activities and play-dates.
  • Planned recreational activities to enhance physical development and explore stimulating exercises.
  • Monitored playtime to prevent overuse of technology, television, or other influences.
  • Posted parents' contact information and first responder phone numbers in case of emergency situations.
  • Documented and communicated daily reports outlining each child's daily activities.
Education and Training
Expected in 12/2021 to to
Full Specialist : Aesthetician/ Nail Tech
Summit Salon Academy - Tampa, FL
GPA:
Expected in 05/2020 to to
High School Diploma:
Gaither High School - Tampa, FL
GPA:

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Resume Overview

School Attended

  • Summit Salon Academy
  • Gaither High School

Job Titles Held:

  • Server
  • Receptionist
  • Receptionist/ Nail Tech/Esthetician
  • Private Nanny

Degrees

  • Full Specialist
  • High School Diploma

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