Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
High-energy restaurant professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Smoothly set up reservations, coordinate events and monitor routine dining room activities. Collaborative, hardworking and efficient in prioritizing and handling simultaneous tasks.
Hardworking Stylist with pleasant personality and passion for precision cuts and creative color. Excellent knowledge of current trends and techniques, treatments and salon retail products. Dedicated to delivering superior service to build client loyalty and create positive and empowering client experiences.
Skills
Point of Sale (POS) system operations
Food safety understanding
Check payment processing
Price memorization
High-volume dining
Effective customer upselling
Dining customer service
Bussing expertise
Menu knowledge
Prompt table clearance
Service prioritization
Safe food handling
Quality control
Familiar with relaxers
Cosmetology principles knowledge
Business management
Innovative hairstyling techniques
Braiding and weaving
Customer buying trends
Quick learner
Marketing understanding
Outstanding customer service
Beauty tool sanitization
Payment processing expertise
Social skills
Product knowledge
Experience
04/2019 to CurrentServerNouria Energy | Chicopee Falls, MA,
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Managed closing duties, including restocking items and reconciling cash drawer.
Operated POS terminals to input orders, split bills and calculate totals.
Placed reservations through phone and email into [Software].
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
07/2019 to 03/2020HairstylistOmni Hotels | Rancho Mirage, CA,
Evaluated client hair type, condition and desired outcome to determine ideal services.
Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
Colored, cut and installed extensions according to client reference photos and desired outcome.
Drove retail sales through salon product and service promotion, making catered recommendations to meet client needs.
Recommended products to customers to meet current needs or resolve specific concerns.
Maintained updated knowledge of industry products, including chemical composition, structure and properties.
Completed manual and computerized scheduling, bookkeeping and inventory management procedures.
Operated cash register and credit card machine to receive payments.
Collected payment from customers and scheduled next appointments.
Cut and styled natural, artificial, colored or textured hair.
Sanitized workstations and salon equipment to reduce chance of infection.
Kept notes listing preferences and services provided to clients for quick reference.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
Completed continuing education and training to stay up to date with new trends and techniques.
Backed up reception desk by answering phones, scheduling appointments and processing payments.
Recommended hair styles to compliment clients' facial features and coloring.
Recommended styles and treatments based on clients' needs and appearances.
Kept work area clean and neat to stay productive.
Mentored new staff to enhance salon development and increase productivity.
Evaluated each client's hair, roots and physical features to determine ideal style and cut plans.
Pre-booked appointments to guarantee repeat business.
06/2018 to 12/2018CashierAldi | Dubuque, IA,
Provided assistance with purchases, locating items and signing up for rewards programs.
Processed returned items in accordance with store policy.
Helped customers find specific products, answering questions and offering advice.
Read weekly sales inserts and monitored price changes.
Properly verified customer identification for alcohol or tobacco purchases.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Trained new team members in cash register operation, stock procedures and customer service.
Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
Assisted customers with account updates, new service additions and promotional offers.
Drove sales and add-on purchases by promoting specific item options to customers.
Welcomed customers, offering assistance to help find necessary store items.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
Processed customer payments quickly and returned exact change and receipts.
Learned roles of other departments to provide coverage and keep store operational.
Education and Training
Expected in 03/2014 to to High School Diploma | Youth Challenge Program, Carville,LA, GPA: Status -
Expected in 05/2019 to to Diploma | CosmetologyRemington College, Lafayette, LA, GPA: Status -
Expected in to to Associate of Science | BusinessSouth Louisiana Community College, Lafayette, LAGPA: Status -
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