server resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Hardworking Server, With Proven Relationship-Building and Time Management Skills in Fast-Paced Restaurant Environments. Successful at Handling Tables of All Sizes With Accuracy and Impeccable Service Skills. Strives to Meet Customer Needs, Drive Satisfaction and Promote Long-Term Loyalty.
Skills
High-Volume Dining
Dining Customer Service
Order Accuracy and Delivery
High Energy and Stamina
Cool Under Pressure
Teamwork and Collaboration
Experience
Server, 08/2018 to Current Westgate Resorts – Mesa, AZ,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Served food and beverages to patrons and confirmed complete orders.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Trained new employees to perform duties.
Cleaned tables and chairs to prepare dining area for next customers.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Server, 07/2018 to 12/2020 Westgate Resorts – Cocoa Beach, FL,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Set up tables in between patrons to reduce wait times.
Took reservations and to-go orders to streamline process for both customer and restaurant.
Served food and beverages to patrons and immediately remedied issues with orders.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server, 04/2017 to 06/2018 Westgate Resorts – Pigeon Forge, TN,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Brought wine selections to tables with appropriate glasses and poured for customers.
Assisted in preparing salads, appetizers and desserts to speed up food service.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Bar Server. , 02/2013 to 05/2016 Westgate Resorts – Hollister, MO,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Explained menu items, describing ingredients and cooking methods upon request.
Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
Served food and beverages to patrons and immediately remedied issues with orders.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Server, 12/2007 to 12/2011 Applebee's – City, STATE,
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
Promoted desserts, appetizers and specialty drinks to optimize sales.
Cleaned tables and chairs to prepare dining area for next customers.
Provided exceptional service to high volume of daily customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Busser/server., 09/2004 to 09/2007 Mama Stortini's Restaurant & Bar – City, STATE,
Expedited food to tables to assist servers during busy periods.
Helped employees complete required activities during peak periods.
Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
Stocked service stations with ice, napkins and straws.
Supported serving staff in delivering accurate and well-presented food orders.
Worked in close collaboration with team members to ensure customers received high-quality service.
Cleaned up spills and broken glassware and safely disposed of sharp pieces.
Swept and mopped front-of-house and back-of-house floors using various tools.
Wiped down and cleaned chairs, booths and highchairs.
Went above and beyond expectations by helping with various tasks to support teammates and provide customer service.
Restocked dining room with plates, glassware and utensils, maintaining adequate workstation supplies.
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education and Training
High School Diploma: , Expected in 08/2005 to Home Schooled. - Puyallup, WA, GPA: Status -
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