LiveCareer-Resume

server resume example with 8+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Summary

I have been in the restaurant business since I was fifteen years old. I started as a server assistant and dishwasher. I really enjoy making my guests experience extremely memorable and keep them coming to see me as a regular. I have been a leader throughout my career. I am a team oriented employee. I was in the Army reserves for eight years and learned life long leadership skills.

Skills
  • High-volume dining
  • Point of Sale (POS) system operations
  • Dining customer service
  • Food inspection
  • Check payment processing
  • Food safety understanding
  • Effective customer upselling
  • Menu knowledge
  • Wine pairings
  • Menu memorization
  • Liquor, wine and food service
  • In-depth food and wine knowledge
  • Safe food handling
  • Sales techniques
  • Guest name memorization
Experience
Server, 03/2019 - Current
Ymca Twin Cities New Hope, MN,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Partnered with team members to efficiently serve food and beverages.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Promoted desserts, appetizers and specialty drinks.
  • Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
  • Communicated with event coordinators to verify appropriate and adequate accommodations for larger parties.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Sever, Trainer, Team Leader, 12/2016 - 02/2018
Tropicana Entertainment Baton Rouge, LA,
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Reduced process gaps by effectively training new hires on best practices and protocols.
  • Elevated team member performance while cultivating customer relationships to drive sales.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Directed and led employees, supervising activities to drive productivity and efficiency.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Tested trainees on materials to determine levels of understanding and areas requiring further instruction.
  • Upsold customers and optimized table-turns, outperforming wait staff average sales up to 100%.
Bartender, 06/2011 - 12/2016
Strata City, STATE,
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Upsold customers from shelf to premium brands to help boost sales.
  • Engaged in small talk with patrons to build rapport and earn repeat business.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Checked patrons' identification to monitor minimum age requirements for consumption of alcoholic beverages.
Education and Training
Associate of Science: Biology And Anatomy , Expected in
-
Lone Star College System - Spring, TX
GPA:
Status -
: Mental Health Counseling And EMT, Expected in
-
U. S. Army Medical Department Center And School - San Antonio, TX
GPA:
Status -

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

Your data is safe with us

Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.

Resume Overview

School Attended

  • Lone Star College System
  • U. S. Army Medical Department Center And School

Job Titles Held:

  • Server
  • Sever, Trainer, Team Leader
  • Bartender

Degrees

  • Associate of Science
  • Some College (No Degree)

By clicking Customize This Resume, you agree to our Terms of Use and Privacy Policy

*As seen in:As seen in: