, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.
Skills
Menu Recommendations
Order Accuracy and Delivery
Upselling and Cross Selling
Menu Memorization and Presentation
Cleaning and Sanitizing
Food and Beverage Service
High Volume Dining
Team Player
Staff Training
Specials Promotion and Upselling
Point of Sale Systems
Age Verification
Food Safety Standards
Customer Service and Rapport
To-Go Order Preparation
Service Oriented
Pos System
Work History
07/2021 to CurrentServer/BartenderParadies Lagardère Travel Retail | Phoenix, AZ,
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Worked with POS system to place orders, manage bills and handle complimentary items.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
03/2021 to CurrentServerYmca Twin Cities | Minnetonka, MN,
Cultivated warm relationships with regular customers.
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
Delivered quality services while maintaining friendly and welcoming environment.
Supported needs of twenty- person wait staff who attended to specific needs of countless customers daily for fast paced restaurant with social relevancy and intentionality
12/2020 to 03/2021ServerYmca Twin Cities | Edina, MN,
Greeted new customers, discussed specials and took drink orders.
Kept server areas clean and stocked to increase efficiency while working tables.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Organized and replenished supplies at food stations to optimize team performance.
Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
Used slow periods to restock supplies, ice, trays and delivery bags.
Stayed up-to-date on menu changes to help customers make food choices.
08/2018 to 11/2020Assistant Store ManagerBed Bath & Beyond | Cincinnati, OH,
Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Rotated merchandise and displays to feature new products and promotions.
Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
02/2018 to 08/2018BeertenderNorth American Breweries | Detroit, MI,
Monitored material flow or instruments such as temperature or pressure gauges to verify optimal processing conditions.
Maintained compliance with company standards and all required health and safety guidelines.
Dumped or poured specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
Inspected, troubleshot and calibrated equipment to achieve optimal performance.
04/2014 to 12/2014Bar Manager/BartenderThe Reef Bar And Grill | City, STATE,
Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
04/2012 to 08/2014Bar Manager/BartenderJohnny G's Bar | City, STATE,
Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
Worked with management to plan and implement special events to boost customer numbers and profits.
Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Education
Expected in to to High school diploma | Perris Lake, Perris, CA, GPA:
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