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Server Resume Example

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SERVER
Professional Summary

Talented Server bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling special dietary requirements and general food safety standards.

Work History
Company Name.City, StateServer |03/2021 - Current
  • Cultivated warm relationships with regular customers.
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience.
  • Delivered quality services while maintaining friendly and welcoming environment.
  • Supported needs of twenty- person wait staff who attended to specific needs of countless customers daily for fast paced restaurant with social relevancy and intentionality
Company Name.City, StateServer |12/2020 - 03/2021
  • Greeted new customers, discussed specials and took drink orders.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Organized and replenished supplies at food stations to optimize team performance.
  • Enhanced dining room operations by removing empty dishes, glassware and silverware to shorten bussing times.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Stayed up-to-date on menu changes to help customers make food choices.
Company Name.City, StateAssistant Store Manager |08/2018 - 11/2020
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Rotated merchandise and displays to feature new products and promotions.
  • Promoted professional growth and facilitated talent development of each associate to drive performance excellence.
  • Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
Company Name.City, StateBeertender |02/2018 - 08/2018
  • Monitored material flow or instruments such as temperature or pressure gauges to verify optimal processing conditions.
  • Maintained compliance with company standards and all required health and safety guidelines.
  • Dumped or poured specified amounts of refined or unrefined materials into equipment or containers for further processing or storage.
  • Inspected, troubleshot and calibrated equipment to achieve optimal performance.
Company Name.City, StateKey Holder |10/2014 - 08/2018
  • Performed, supported and supervised store opening and closing procedures including bank deposits and securing store.
  • Assisted with training and supervision of staff to develop and maintain store selling, customer service skills and product knowledge.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Maintained high merchandising standards by building attractive displays and monitoring inventory levels.
  • Maintained store in clean and neat manner.
  • Operated cash register.
Company Name.City, StateBar Manager/Bartender |04/2014 - 12/2014
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
  • Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Company Name.City, StateBar Manager/Bartender |04/2012 - 08/2014
  • Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
  • Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
Skills
  • Menu Recommendations
  • Order Accuracy and Delivery
  • Upselling and Cross Selling
  • Menu Memorization and Presentation
  • Cleaning and Sanitizing
  • Food and Beverage Service
  • High Volume Dining
  • Team Player
  • Staff Training
  • Specials Promotion and Upselling
  • Point of Sale Systems
  • Age Verification
  • Food Safety Standards
  • Customer Service and Rapport
  • To-Go Order Preparation
  • Service Oriented
  • Pos System
Education
Perris LakeCityHigh school diploma
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Resume Overview

School Attended

  • Perris Lake

Job Titles Held:

  • Server
  • Assistant Store Manager
  • Beertender
  • Key Holder
  • Bar Manager/Bartender

Degrees

  • High school diploma

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