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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary
Skills
  • Sales expertise
  • Cash handling
  • Dining area maintenance
  • Good listening skills
  • Creative problem solving
  • Recordkeeping strengths
  • Money handling abilities
  • POS systems expert
  • Strong problem solver
  • Microsoft Office proficiency
  • Relationship/team building
  • Bilingual Spanish/English
  • Relationship builder
  • Sales
  • Effective Communicator
  • Marketing and Advertising
  • Leadership
  • Performance improvement
Work History
Brand Ambassador, 02/2021 to Current
Company Name – City, State
  • Planned and organized sampling events by working hand-in-hand with retail store managers and leaders.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Provided customer service using extensive knowledge.
  • Communicated product value, quality and style to educate and entice potential customers.
  • Organized and stocked merchandise to keep necessary levels for sales demand.
  • Worked with customers to understand needs and provide excellent service.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Resolved problems, improved operations and provided exceptional service.
  • Maintained excellent attendance record, consistently arriving to work on time.
  • Actively listened to customers' requests, confirming full understanding before addressing concerns.
Server, 08/2020 to 09/2020
Company Name – City, State
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Prepared beverages and filled food orders for customers.
  • Greeted and maintained relationships with regular customers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
Cashier, 10/2018 to 01/2020
Company Name – City, State
  • Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
  • Helped customers complete purchases, locate items and join reward programs to promote loyalty, satisfaction and sales numbers.
  • Restocked, arranged and organized merchandise in front lanes to drive product sales.
  • Processed POS transactions, including checks, cash and credit purchases or refunds.
  • Requested official identification for alcohol purchases and verified details, consistently meeting strict legal standards of underage sales.
  • Educated customers on promotions to enhance sales.
  • Reviewed weekly sales circulars and monitored price changes.
  • Answered questions about store policies and concerns to support positive customer experiences.
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
Import and Export Coordinator, 07/2019 to 10/2019
Company Name – City, State
  • Updated clients on cargo and mail statuses by closely monitoring receipt and tracking processes.
  • Entered shipping information into computer system and estimated freight and postal rates.
  • Directed delivery trucks to shipping doors or designated areas and helped unload and load goods.
  • Checked import and export documentation to determine cargo contents and classified goods into different tariff or fee groups.
  • Maintained excellent attendance record, consistently arriving to work on time.
Server/Hostess, 06/2019 to 10/2019
Company Name – City, State
  • Governed dining area with natural leadership talents and organizational strategies focused on balancing guest and business needs.
  • Documented reservations and communicated changes to guests.
  • Monitored dining room and guest flow to maximize table usage and minimize wait times by 35%.
  • Cultivated positive guest relations by managing information and orchestrating speedy seating.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Prepared artistic menu boards highlighting current specials and promotions using eye-catching decorative techniques.
  • Assisted managers with quickly resolving service- and food-related issues.
  • Planned and executed parties by organizing menus, spaces and special requests.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Took reservations by phone and walk-in, keeping scheduling demands and kitchen output in time to avoid overbooking.
  • Assisted FOH and BOH staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
  • Kept track of event finances, including initial deposits, due payments and final balances.
  • Used cash registers and credit card machines to cash out customers, handling average sale per table.
Education
High School Diploma: 06/2018
United High School - City, State
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Resume Overview

School Attended

  • United High School

Job Titles Held:

  • Brand Ambassador
  • Server
  • Cashier
  • Import and Export Coordinator
  • Server/Hostess

Degrees

  • High School Diploma : 06/2018

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