server resume example with 15+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Career Overview
Motivate, empower, encourage, and influence others to achieve their goals. Customer Service. Strong communication and negotiation skills; Detail-oriented and accurate; Ability to multi-task; Handle confidential financial and personal information appropriately; Ability to tactfully handle stressful and difficult situations; Possess strong problem solving skills;
*Expertise and competence in directing and leading the day-to-day operations within diverse environments to include business academia; financial aid department; church administration; and summer camp. Six years of progressive experience in multiple administrative functions.
*Analytical and Evaluative skills, including analyzing and evaluating the effectiveness of program operations in meeting established goals and objectives. Evaluating, advising, and making recommendations on organization structures, methods, and procedures for youth programs.
*Functionally competent in MS Word, Excel, Power Point, Access
Skill Highlights
Schedule management
Travel administration
Problem resolution
Self-starter
Deadline-oriented
Results-oriented
Time management
Strong problem solver
Microsoft Office
Inventory systems
Microsoft Office proficiency
Excel spreadsheets
Meticulous attention to detail
Self-directed
Professional and mature
Dedicated team player
Core Accomplishments
Multitasking
Demonstrated proficiencies in telephone, e-mail, fax and front-desk reception within high-volume environment.
Administration
Answered multiple phone lines, transferred calls to corresponding departments, filed patient records and billed accordingly.
Customer Service
Handled customers effectively by identifying needs, quickly gaining trust, approaching complex situations and resolving problems to maximize efficiency.
Reporting
Maintained status reports to provide management with updated information for projects.
Training
Successfully trained staff in all office systems and databases, policies and procedures while focusing on minimizing errors and generating superior results.
Planning
Arranged, scheduled and coordinated all logistics and travel itineraries for staff of 10 employees.
Ensured staff was equipped with all necessary supplies and collateral for long distance travel.
Calendaring
Planned all meetings and travel for Manager
Professional Experience
Server, 02/2015 to Current Applebee's – Audubon, NJ,
Have a thorough knowledge restaurant.
Deliver professional, courteous, and efficient service to guests.
Greet Guests and build rapport by asking questions and initiating conversation.
Offer suggestions by using suggestive selling techniques (daily specials, cocktails, appetizers, entrees, desserts, and after dinner beverages).
Follow the established table service procedures.
Pre-bus and maintain tables.
Complete assigned side work and duties.
Present Guests their check and settle payment.
Practice teamwork by helping co-workers.
Train and guide other Servers as requested by your Manager.
Perform other tasks as assigned by your Manager.
Equipment Staff Manager, 08/2009 to 2015 Acceptance Now – Mentor, OH,
Administrative leadership
Answering phones.
Greet customers and direct to appropriate destination.
Records management
Sorting and distribution of incoming mail.
Ordering and maintain adequate office supplies.
Meeting planner (e.g. room reservation, set up of equipment, logistical support)
Maintaining outstanding customer service while operating equipment facility.
Assist patrons in checkout of equipment.
Perform minor repairs and routine cleaning of audio and video equipment.
Notify supervisors when major equipment repairs are needed.
Pack and check reserved equipment for pick up.
Reserve audiovisual equipment and facilities such as meeting rooms.
Check returned equipment for damages.
Maintain inventories of audio and video equipment/supplies.
Sales Associate, 11/2006 to 09/2009 Harold Pener – City, STATE,
Ensure customers receive outstanding service by creating a friendly environment Greet and acknowledge every customer Maintain solid knowledge of inventory and products.
Maintain an awareness of all promotions and advertisements.
Assist with floor moves, merchandising, display maintenance, and housekeeping Assist with processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Communicate customer requests to management.
Assist in completing price changes within the department.
Participate in year-end inventory and cycle counts.
Perform cashier duties to include working the register and bagging merchandise.
Acknowledged as the 1st Sales Rep for generating one million dollars in sales in shortest time.
Education
Bachelor of Arts: Film & Television, Expected in 2014 to SAVANNA COLLEGE OF ART & DESIGN (SCAD) - Savanna, GA GPA: Status -
HOBBIES
Film Production:
Authentic Fatty Film Short, Producer 2014
Gold Bug Film Short, Producer 2014
Mirrors Film Short, Producer 2014
Palette Film Short, Producer 2013
Hope for Happiness Documentary Short, Producer 2013
Ahead of the Curve Documentary Short, Producer 2013
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