I am highly team-oriented and self-starting while having the keen ability of prioritizing and keeping organized while providing excellent customer service. Also, I have shown great aptitude in pleasing disgruntled customers and diffusing unappealing situations, especially under pressure.
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Assist guests with customer orders, and repeated them back in a clear, understandable manner. Also, up-sell additional menu items, beverages, and desserts to increase restaurant profits. During the process of assisting guests, we make sure the orders and payments are processed accurately, and have responded appropriately to guest concerns.
Assist guests in order selection by promoting specific menu items. This venue hosts some of the biggest stars on Broadway today. As a team, we are responsible for private events, which includes: the coordination, set-up, and execution of the event, with a high attention to detail, and focus on the guest. Frequently responsible for providing high quality service to V.I.P guests.
This café is a well -known Italian restaurant. Located in the Upper West Side at Lincoln Center. Notable aptitude for reading each guest individually leading to a memorable experience, thus creating business through word of mouth. I have proven to show steadiness during long hours with steady patronage. Averaged nightly of 1,500-2,500 in sales. Able to consistently maintain and upkeep a high-trafficked pre-theater restaurant with extremely high-standards and demands from both proprietors and clientele.
Continually proven to show steadiness and clarity while in constant stream of high volume and activity.
Repeatedly proficient at showing/extreme care and efficiency when executing orders or actions while paying attention to detail.
One of the largest mobile phone network; responsible to make sure our customers got the best service possible. Highly team oriented and self-starting while having the keen ability of prioritizing and keeping organized. Shown great aptitude in pleasing disgruntled customers and diffusing unappealing situations, especially under pressure.
Excellent at problem solving and looking for better and more efficient ways to benefit customers.
Developed and presented effective sales presentations for new accounts.
Reached or exceeded weekly goals.
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