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Server Resume Example

Resume Score: 80%

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SERVER
Summary
Skills
  • Dining customer service
  • Menu memorization
  • Menu knowledge
  • Relationship management
  • Follows directions
  • Puzzle and game play
  • Problem solving
  • Certified in First Aid and CPR
  • Age-appropriate routines
  • Meal and snack preparation
  • Exercise and outdoor activities
  • Bathing, grooming and dressing
  • Discipline understanding
  • Screen time rules
  • Reliability
  • Keeping children safe
  • Giving medicines as appropriate
  • Responsible driver
  • Personable nature
  • Early childhood knowledge
  • Age-appropriate activities
  • Creative arts talent
  • Sanitation understanding
  • Behavior management techniques
  • Money handling
  • Product Sales
  • Strategic planning
  • Cash drawer balancing
  • Customer greeting
  • Customer order recording
  • Customer assistance
  • Cash register operation
  • ID verification
  • Coin counting
  • Security monitoring
  • Credit and cash transactions
Experience
Server|Touchstar Cinemas- Sabal Palms - Ft. Pierce, FL|02/2020 - Current
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
  • Managed closing duties, including restocking items and reconciling cash drawer.
  • Educated guests on daily specials and menu offerings such as appetizers, entrees and desserts.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
  • Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
  • Discussed alternative selections with chef for guests with food allergies or gluten-free requests.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Completed opening and closing checklists, including emptying trash, safeguarding alcohol and polishing silverware.
  • Promoted desserts, appetizers and specialty drinks.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Sales Associate|Skyking Fireworks - Port Saint Lucie, FL|12/2018 - 01/2020
  • Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
  • Negotiated and closed deals with minimal oversight.
  • Trained all new sales employees on effective sales, service and operational strategies to maximize team performance.
  • Coached team members on security risks and loss prevention to aid in mitigating store theft.
  • Built and maintained effective relationships with peers and upper management to drive team success toward common sales, service and operational goals.
  • Helped average of [Number] customers per day by responding to inquiries and locating products.
  • Won store sales competition for [Task], resulting in [Result].
  • Surpassed daily sales goals by [Number]% by cross-selling [Product or Service] and promoting additional products.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Collaborated with fellow sales team members to achieve group targets, frequently exceeding quotas [Number]% or more.
  • Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
  • Recommended optimal merchandise based on customer needs and desires.
  • Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
  • Educated customers on product and service offerings.
  • Drove sales of [Type] and [Type] products by applying proactive nature, knowledge of customer preferences and active listening skills.
Cashier|Follett - Port Saint Lucie, FL|06/2019 - 12/2019
  • Provided assistance with purchases, locating items and signing up for rewards programs.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and monitored price changes.
  • Assisted customers with account updates, new service additions and promotional offers.
  • Increased sales [Number]% by suggesting specific purchases to customers and [Action].
  • Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
  • Inspected items for damage and reported issues to supervisor to return unsalable merchandise and obtain replacements for customers.
  • Trained new team members in cash register operation, stock procedures and customer service.
  • Smoothly processed incoming orders, handling over [Number] transactions per day with exceptional accuracy.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
  • Organized and maintained both physical and digital payment documentation for accurate filing and compliant recordkeeping.
  • Worked closely with front-end staff to assist customers.
  • Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Received payments for [Product or Service] and issued receipts reflecting zero balances or additional payments required to bring accounts current.
  • Processed customer payments quickly and returned exact change and receipts.
  • Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Education and Training
Keiser University||Port Saint Lucie, FL|Expected in 12/2020Bachelor of Science: Biomedical Sciences
Somerset College Prep||Port Saint Lucie, FL|05/2018High School Diploma
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Resume Overview

Companies Worked For:

  • Touchstar Cinemas- Sabal Palms
  • Skyking Fireworks
  • Follett

School Attended

  • Keiser University
  • Somerset College Prep

Job Titles Held:

  • Server
  • Sales Associate
  • Cashier

Degrees

  • Bachelor of Science : Biomedical Sciences
    High School Diploma

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