Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Professional Summary
Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety. Fine dining expert with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.
Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.
Motivated server recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections.
Skills
Order Accuracy
Hospitality Service Expertise
Food Sales and Promotion
Food and beverage pairings
Stocking and Replenishing
Beverage preparation
Menu Memorization
High-Volume Dining
Daily Specials Memorization
Wine Service
Performance improvement
Cash handling
Work History
09/2015 to 03/2020Server Wks Restaurant Group | Springville, UT,
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
Prepared beverages and filled food orders for customers.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Bussed and reset tables, working efficiently to keep dining room and work areas clean.
Greeted and maintained relationships with regular customers.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
03/2011 to 06/2015Yoga InstructorNoble House Hotels And Resorts | Bryan, TX,
Developed safe and effective exercise programs for class members.
Kept studio area safe, organized and comfortable for students.
Maintained positive relationships with class members through personalized and knowledgeable service.
Explained different yoga styles and poses to students.
Led up to 10 classes per week.
Motivated clients to achieve their personal fitness goals through developing and modifying routines.
Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Maintained excellent attendance record, consistently arriving to work on time.
09/2008 to 09/2009BaristaMarriott International | Arlington, VA,
Created numerous drinks in average shifts with consistently positive customer satisfaction scores.
Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
Recommended products based on solid understanding of individual customer needs and preferences.
Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Listened carefully to customer requests and created personalized, delicious beverages.
Memorized ingredients and recipes for specialty drinks.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.