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Server Resume Example

Resume Score: 80%

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SERVER
Professional Summary

Talented food service professional bringing skills in order management, payment processing and upselling. Stay current on menu items and consistently offer targeted recommendations to meet individual customer needs. Knowledgeable about handling of special dietary requirements and general food safety. Fine dining expert with extensive beverage and food knowledge. Dynamic presence known for enhancing customer experience at high-end dining locations.

Familiar with food safety requirements and taking accurate orders. Skilled at delivering speedy service to maximize satisfaction.

Motivated server recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections.

Skills
  • Order Accuracy
  • Hospitality Service Expertise
  • Food Sales and Promotion
  • Food and beverage pairings
  • Stocking and Replenishing
  • Beverage preparation
  • Menu Memorization
  • High-Volume Dining
  • Daily Specials Memorization
  • Wine Service
  • Performance improvement
  • Cash handling
Work History
09/2015 to 03/2020Server Plant Food And Wine | Venice, CA
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Applied comprehensive knowledge of wine, cider and beer as well as appropriate entree pairings.
  • Prepared beverages and filled food orders for customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Bussed and reset tables, working efficiently to keep dining room and work areas clean.
  • Greeted and maintained relationships with regular customers.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
03/2011 to 06/2015Yoga InstructorAshtanga Yoga Richmond | Richmond , VA
  • Developed safe and effective exercise programs for class members.
  • Kept studio area safe, organized and comfortable for students.
  • Maintained positive relationships with class members through personalized and knowledgeable service.
  • Explained different yoga styles and poses to students.
  • Led up to 10 classes per week.
  • Motivated clients to achieve their personal fitness goals through developing and modifying routines.
  • Maintained cleanliness of group fitness room, mirrors, floor and fitness equipment.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Maintained excellent attendance record, consistently arriving to work on time.
09/2008 to 09/2009BaristaStarbucks | Richmond, VA
  • Created numerous drinks in average shifts with consistently positive customer satisfaction scores.
  • Prevented infections and maintained store professionalism by cleaning and sanitizing work areas.
  • Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Learned every menu preparation and numerous off-label drinks to meet all customer needs.
  • Listened carefully to customer requests and created personalized, delicious beverages.
  • Memorized ingredients and recipes for specialty drinks.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served numerous café beverages per day with speed, quality and consistency.
  • Cleaned counters, machines, utensils and seating areas daily.
  • Constantly expanded personal knowledge of coffee styles and varieties.
  • Controlled line and crowd with quick, efficient service.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Prioritized drink requests while managing interruptions.
  • Sanitized equipment and wiped down counters and tables to prevent spread of germs.
  • Engendered customer loyalty by remembering personal preferences and allergy information.
  • Maintained regular and consistent attendance and punctuality.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
Education
05/2011Bachelor of Arts | Religious StudiesVirginia Commonwealth University, Richmond, VA
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Resume Overview

Companies Worked For:

  • Plant Food And Wine
  • Ashtanga Yoga Richmond
  • Starbucks

School Attended

  • Virginia Commonwealth University

Job Titles Held:

  • Server
  • Yoga Instructor
  • Barista

Degrees

  • 05/2011 Bachelor of Arts | Religious Studies

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