LiveCareer-Resume

server resume example with 3+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 9XXX5 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Professional Summary

Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.

Skills
  • POS systems
  • Microsoft Office Suit Certified
  • Basic Photoshop
  • Interpersonal Skills
  • Time Management
  • Conflict Resolution
  • Group Management
  • Peer Communication
  • Leadership Skills
  • Basic Spanish
  • Mentorship
  • Activity Management & Planning
  • Coaching
  • Retail sales
  • Opening and closing procedures
  • Cash register familiarity
Work History
Server, 08/2019 to 05/2020
Perkins RestaurantsCape Coral, FL,
  • Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
Sales Associate, 06/2016 to 08/2019
J.D. ByriderCharleston, WV,
  • Completed efficient daily opening and closing processes to prepare teams and maintain optimal financial controls.
  • Strengthened merchandising and promotional strategies to drive customer engagement and boost sales.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Performed closing procedures weekly by balancing cash drawers and reconciling credit card transactions.
  • Oversaw supply restocking, area cleaning and product organization.
Hostess, 01/2018 to 08/2018
Marriott InternationalAventura, FL,
  • Maintained highly loyal clientele by delivering unparalleled service at every stage of restaurant dining experience.
  • Documented reservations and communicated changes to guests.
  • Collected credit card, cash and gift certificate payments from customers and made proper change for cash transactions.
  • Watched dining area staff to evaluate server loads and calculate accurate wait times.
  • Managed in-person and telephone guest inquiries, customer service requests and reservation bookings.
  • Conducted dining room and server checks to assess readiness for expected customer loads.
  • Documented reservations, alerted servers and managers of large groups and prepared seating.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
  • Answered customer questions about hours, seating and other information.
Education
High School Diploma: , Expected in 05/2017 to Seminole High School - Seminole, FL,
GPA:
Status -
  • Graduated with 3.1 GPA
  • Dean's List 12th Grade (2016-2017)
Associate of Arts: Sports Management, Expected in 05/2019 to Daytona State College - Daytona Beach, FL
GPA:
Status -
  • Graduated with 3.2 GPA
  • Recipient of Daytona State Women's Soccer Full Ride Scholarship
  • Dean's List Summer 2018, Fall 2019, Spring 2019
  • Member of the Society for Collegiate Leadership & Achievement (SCLA/Honors Society) Fall 2017-Spring 2019
Bachelors - Present : Sports Management, Expected in 05/2021 to University of Florida - Gainesville, FL
GPA:
Status -
Accomplishments

Swedish International Women's Soccer Team - Offered a position to play - Spring 2017

Daytona State College - Daytona Beach, FL

Women's Varsity Soccer - Fall 2017 to Spring 2019

Starting Forward Fall 2017 to Spring 2019

Varsity Captain - Fall 2018 to Spring 2019

Additional Information

Seminole High School - Seminole, FL - Varsity Girls Soccer - 9th to 12th grade (2013-2017)

Starting Forward - 9th to 12th grade (2013-2017)

Leading Female Goal Scorer - 9th to 12th grade (2013-2017)

Varsity Girls Soccer Captain - 12th grade (2016-2017)

Female Forward of the Year - 12th grade (2016-2017)

Pinellas County - State of Florida

Pinellas County Record Holder - Most Goals ever scored by a Freshman (Male or Female) - Awarded in 9th grade (2013-2014)

All County All Stars - First Team - 9th grade (2013-2014), 12th grade (2016-2017)

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Resume Overview

School Attended

  • Seminole High School
  • Daytona State College
  • University of Florida

Job Titles Held:

  • Server
  • Sales Associate
  • Hostess

Degrees

  • High School Diploma
  • Associate of Arts
  • Bachelors - Present

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