server banquet server resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Proactive server with 15 years of experience working in high volume restaurants. Focused and efficient team member knowledgeable in food safety and sanitation guidelines. Commended for delivering exceptional customer service. Friendly and organized in food service. Familiar with health and safety guidelines. Attentive Banquet Server with 7 years of serving experience. Always polite and professional with patrons and co-workers even in stressful situations. Hard-working, high energy server with passion for ensuring customer satisfaction. Over 15 years in food service industry specializing in customer service. Known for great reliability and attention to detail.
Responsible for taking customer orders and ensuring customer satisfaction.
Recommending daily specials and discounts to successfully up-sell limited-time food products.
Successfully solved customer conflict and problems when mistakes were made with orders and payments.
Processing payments and handling cash and credit transactions.
Set up and break down large banquets, severed family, plated, and buffet style banquets ranging in size from 50 –200 people.
Maintained event cleanliness during service by promptly clearing dishes after each course.
Checked identification to enforce age regulations for alcoholic beverages.
Guided arriving guests to tables, took drink orders and relayed information to bartenders.
Presented food and beverages on buffet tables and drink stations to meet contract specifications and level of event formality.
Kept track of event finances, including initial deposits, due payments and final balances.
Provided friendly, courteous service to create memorable moments for guests.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
09/2016 to 10/2017
Servicer Advisor/CashierSummit Ford – City, STATE,
Initiates automotive services and repairs by ascertaining performance problems and services requested.
Verifies warranty and service contract coverage, developing estimates, writing repair orders, and maintaining customer rapport and records.
Ascertains automotive problems and services by listening to customer's description of symptoms, clarifying description of problems, conducting inspections, taking test drives, checking vehicle maintenance records, and examining service schedules.
Develops estimates by costing materials, supplies, and labor.
Calculates customer's payment, including deductibles.
Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required.
Obtains approval signatures and enters RO into service database system.
Maintains customer rapport by explaining estimates and expected return of vehicle, obtaining customer's approval of estimates, obtaining and providing contact telephone numbers, answering questions and concerns, and arranging towing and temporary transportation.
Updates job knowledge by participating in educational opportunities and reading manufacturers' publications.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Performing cashier duties, taking care of customers' needs, preparing daily bank deposit, filing of paper work and repair orders.
Answering and transferring calls to appropriate people and departments.
06/2007 to 03/2013
Disabled Social Security Administration Disability – City, STATE,
Kelly was disabled for certain health issues and could not work at this time.
02/2005 to 12/2005
Certified Nurse AideJudy Baker Porter – City, STATE,
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Monitored social media and online sources for industry trends.
Maintained excellent attendance record, consistently arriving to work on time.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Transported patients between rooms and appointments or testing locations.
Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
Collaborated with physicians to design at-home medication guidelines and educated patients and families on correct medication administration.
Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Reduced risks of patient infection and cross-contamination by cleaning and sterilizing equipment.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
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