Server bringing enthusiasm, dedication and an exceptional work ethic. Trained in guest service with proficient knowledge in food, wine and spirits.
Generated an increase in wine and "add on" sales by making appropriate food-pairing suggestions to guests. Placed in the top 3 for all wine contests 2 years in a row. Completed classes in Servsafe Alcohol Training and Servsafe Food Handler training.
Delivered an exceptional dining experience with friendly service. Regularly inquired about guest satisfaction, anticipated additional needs and fulfilled further requests. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Suggested additional items to guests, as appropriate, to increase restaurant sales. Received frequent guest compliments for going above and beyond normal duties. Maintained a professional tone at all times, including during peak rush hours. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Provided prompt, efficient, friendly, and quality service at all times. Quickly mixed a variety of simple and complex cocktails. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Cleaned and stocked glassware, assisted with beverage service and transported dishes to the kitchen. Accurately filled guests' orders. Promoted positive guest and associate relations through courtesy, service and professional appearance. Trained employees for correct facility procedures, safety codes, proper recipes and plating techniques. Putting together, setting up and breaking down full service banquets
Informed patrons of establishment specialties and features. Used all food handling standards. Communicated with customers regarding orders, comments, and complaints. Served guests during meal times with speed and efficiency. Assisted guests with placing orders in an informative and helpful fashion. Delivered exceptional service by greeting and serving guests' in a timely, friendly manner. Trained new staff.
Coursework in media arts. Excelling scores in reading and writing.
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