Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Experienced in food service willingness to take on any task to support team needs. Knowledgeable about safe food handling requirements and order taking. Successful at maximizing satisfaction with speedy assistance. Hardworking skilled at meeting needs of diverse customers while keeping calm and maintaining professionalism.
Skills
Reliable
Hardworking
Trustworthy
Team player
Organization
Customer service
Problem solving
Multitasking
Experience
06/2018 to 02/2020
ServerTommy Bahama – Corporate - Auburn, WA,
Managed closing duties, including restocking items and reconciling cash drawer.
Satisfied customers by keeping drinks topped off and anticipating needs such as condiments and extra napkins.
Operated POS terminals to input orders, split bills and calculate totals.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly.
Prepared salads and appetizers to back up kitchen staff.
Restocked nonperishables and other items, including condiments and napkins from inventory to keep pantry well-supplied.
Cleaned dining area between guests with efficient sweeping, glass washing and spill removal.
Walked through dining room during service to ensure guest satisfaction and advise servers and bussing staff of specific service needs.
Carefully transferred orders from kitchen and bar areas to tables and cleared plates as patrons finished food and beverage items.
Answered phones politely and promptly, accurately recording and confirming reservations.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained indoor and outdoor dining areas by removing trash, wiping down tables and restocking napkin dispensers.
Addressed any concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Applied safe food handling and optimal cleaning strategies to protect customers and maintain proper sanitation.
Calculated charges, issued table checks and collected payments from customers.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
05/2016 to 05/2018
General Merchandise ClerkKroger – Hamilton, OH,
Kept sales floor attractive and customer-ready by regularly recovering departments with fronted, organized and well-stocked merchandise.
Built rapport with customers through friendly conversation and high-quality service.
Helped customers locate products and processed special orders for customers seeking out-of-stock items.
Prepared for new merchandise and promotions by building temporary displays and resetting existing sales space.
Maintained organized back storage room to support efficient restocking.
Restructured merchandising strategy to promote high value and products.
Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory.
Placed prices and descriptive signage to enhance displays and promote items.
Updated displays, cases and other customer-facing areas to increase sales of special items.
Protected food from spoilage by storing according to safety procedures.
Received new inventory and rotated stock by dates to keep items fresh and usable.
Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
Followed recipes and customer request details to prepare high-quality, delicious meals.
Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
Kept all utensils, dishes and glasses clean and ready for customer use.
Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
Checked signage and pricing to verify accurate displays on counters and in cases.
Escorted customers to desired merchandise location.
Assisted customers with price checks, heavy items and finding products.
Packaged or bagged purchases and helped customers move items to vehicle.
Collected shopping carts from parking lot to maintain clean, organized parking lot area.
12/2014 to 04/2016
CashierSewell Corporation – Houston, TX,
Restocked workstation with supplies and ensured out of stock items were communicated to management.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Processed credit card payments and ensured customers signed counter slips.
Completed opening, closing and shift change tasks to promote store efficiency.
Verified orders and bagged items for easy transport.
Reviewed contents on food trays to check receiving complete order.
Accurately made change for cash transactions.
Suggested additional menu items, beverages and desserts to increase sales.
Carefully maintained proper sanitation, health and safety standards in all work areas by applying industry best practices and company requirements.
Monitored and counted food stock and supplies to reorder on time.
Packaged menu items into bags or trays and placed drink orders into carriers for easy transport.
Portioned and packaged take-out foods for customers.
Education and Training
Expected in 06/2013 to to
High School Diploma: Citrus Valley High School - Redlands, CA GPA: Status -
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