I am cheerful and always ready to help team members by taking on additional tasks. Skilled at making customers feel welcome and answering any concerns. Efficiently maintain all service standards and follow safe service regulations. Offering three years of experience in service industry settings.
Skills
Cash handling expert
Menu memorization
Order accuracy
Guest seating arrangements
Guest relations management
Dining area cleanliness
Stocking and replenishing
Beverage preparation
Food running
Table setting
Cash Handling
Ordering procedures
Table setting knowledge
Menu presentation
Communication skills
Education
Southwestern High SchoolHazel Green, WI, Expected in 05/2019High School Diploma:GPA:Status
Winona State UniversityWinona, MNExpected in 05/2023Bachelor of Science:Biology (pre Dentistry)GPA:Status
Work History
Benchmark Senior LivingServer
Brookfield, CT, 09/201905/2020
Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Bussed and reset 10 tables per shift, working efficiently to keep dining room and work areas clean.
Served needs of more than 25 customers in a busy environment.
Checked identification to enforce age regulations for alcoholic beverages.
Managed food resources, memorized orders and coordinated service in 9- table restaurant.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
City Of SeabrookCashier
Seabrook, TX, 08/201704/2020
Checked identification for proof-of-age and refusing alcohol and tobacco sales to underage customers.
Counted cash in register drawer at beginning and end of shift.
Operated cash register for cash, check and credit card transactions with 99.9% accuracy.
Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
Worked closely with managers to solve problems and handle customer concerns.
Benchmark Senior LivingServer
Fairfield, CT, 04/201908/2019
Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Cleaned and coordinated cleaning of indoor and outdoor dining spaces- wiping tables, placing trash in receptacles and replenishing supplies.
Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
Maintained table settings by removing courses, replacing utensils and refilling beverages promptly and courteously.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Kept register accurate through correct billing, payment processing and cash management practices.
Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
Checked identification to enforce age regulations for alcoholic beverages.
Managed food resources, memorized orders and coordinated service in 15- table restaurant.
Prepared beverages and filled food orders for customers.
Greeted and maintained relationships with regular customers.
Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
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