Most of my part-tim job experiences comes from the Food and Hospitality industry. While studying and pursuing a career in pharmaceuticals, my job experiences has taught me many valuable lessons that I hope to take into my future endeavors. I am sociable and skilled at operating in fast paced environments, self-motivated and dependable with a history of achieving high performance and minimal supervision, enthusiastic and dedicated with exceptional work ethic, hardworking and skillful in relationship building as well as time management, and lastly i am energetic and goal-focused driven to go above and beyond.
Skills
Bilingual: Japanese and English
Coaching
Former athlete
Interpersonal
Customer service
Customer service skills
Team building
Managing
Multitasking
Proposals
Recruitment
Requirement
Safety
Workflow
Communicating with clients
Organizational skills
Dedicated
Group leadership
Experience
05/2020 to 08/2020
ServerEgg & I|Egg Works – Las Vegas, NV,
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Collected dishes promptly after each course, cleared crumbs and glassware, and maintained customer satisfaction.
Performed general cashiering duties, such as authorizing payments and collecting on tabs.
Replenished bar glasses, garnishes and condiments.
Studied bartenders to learn recipes for different mixed cocktails.
Monitored customer movements and quickly cleared empty tables for future customers.
Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
Took food and drinks to bar and table customers.
03/2018 to 04/2018
WaitressMonarch Casino Black Hawk – Reno, NV,
Provided exceptional customer service and satisfaction by remaining accessible and creating a friendly atmosphere.
Demonstrated excellent interpersonal and team building competences with a talent for building connection with a diverse range of customers, managers and the ability to resolved issues prior to escalation.
Skilled at anticipating and multitasking while remaining professional and courteous to customers and their needs.
12/2017 to 02/2018
Assistant Volleyball CoachEast Stroudsburg University – East Stroudsburg, PA,
Observed culture of good sportsmanship, cooperation and responsibility among athletes and coaching staff.
Responsible for rigorous practice sessions to enhance individual skills and team gameplay.
Applied techniques and personal knowledge to assess individual’s strength and weakness for position assignment.
Attended games of prospective players, met with family members and presented recruitment proposals.
Developed training and exercise programs to meet individual requirement and team play strategies.
Adhered to the rules and regulations to foster a positive and effective training environment as well as focusing on safety.
05/2017 to 07/2017
HostessFogo De Chao – Fort Lauderdale, FL,
Primary responsibilities and/or duties included confirming reservations, greeted and managed guests’ expectations, managing team workflow and significant guest queues during busy hours.
Effectively and efficiently resolved customer issues and complaints.
Monitored dining area capacity and accurately estimate wait times.
Worked the cash register and managed take-out orders when required.
Was awarded the first ever Employee-of-the-Month award when the restaurant implemented the program due to excellent team building and customer service skills.
Education and Training
Expected in to to
: Tokyo Metropolitan High School - Tokyo, Japan, GPA: Status -
Expected in 05/2018 to to
High School Diploma: Daphne High School - Daphne, AL GPA: Status -
Summa cum laude graduate
International Baccalaureate Member
Expected in to to
: Biology The University Of Alabama - Tuscaloosa, AL GPA: Status -
Athletic Training with Pre-Med Activities
Spring 2019 President's List
Acceptance to Honors College
Black Scholars Honors Program, Member of The National Society of Collegiate Scholars
2018-2019 VS Pink campus team member
Expected in to to
: Biomedical Sciences Auburn University - Auburn, AL GPA: Status -
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