LiveCareer-Resume

server resume example with 2+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
:
Summary
To obtain a position working in an environment offering professional growth potential where acquired skills and abilities will be challenged.
Skills
  • Computer Proficient
  • Creative Problem Solving
  • Customer Satisfaction
  • Weekly Payroll
  • Auditing
  • Statement Billings
  • Reporting Sales
  • Tax Preparation​
Education and Training
Ooltewah High School Ooltewah, TN Expected in 1999 High School Diploma : General GPA : Status
Theater and performing arts classes, GPA Issuing Institution Location Qualification  Course of Study
Ooltewah High School Ooltewah, TN High School Diploma General High School Curriculum
Chattanooga State Technical Communtiy Collge Chattanooga, TN Expected in 2005 Technical Course : Cosmetology GPA : Status
Chattanooga College Chattanooga, TN Expected in 2013 Technical Degree : Cosmetology GPA : Status Chattanooga College for Cosmetology Chattanooga, TN
Accomplishments
Achieved highest salon product sales,  Increased office organization by developing more efficient filing system and customer database protocols. months in a row. Documentation
  • Wrote and edited documents to keep staff informed on policies and procedures.
Process Improvement
  • Created new departmental procedures manual.
  • Assessed organizational training needs.
Protective Services
  • Applied safety procedures and policies as outlined in Department Safety Manual.
  • Advised employees, Created employee schedule, Documented all hours, Identified needs of clients and Assisted stylists needs on a daily basis, Train new employees, Resolve company issues, Improve and Increased Clientele, Marketing and promotions during seasonal times.
Experience
Glendale Dining ServicesServer
Salisbury, MA, 02/2015
Effectively handled customer complaints and special requests. Provided prompt, efficient, friendly, and quality service at all times. Accurately balanced cash register at all times. Maintained stock levels to prevent shortages of critical items. Quickly mixed a variety of simple and complex cocktails. Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws. Accurately and quickly calculated checks and made change. Took prompt corrective action whenever necessary to maintain the satisfaction and safety of all patrons and staff. Operated credit card machines correctly and quickly. Greeted newly seated guests in a friendly and timely manner. Maintained a positive working relationship with fellow staff and management. Sliced and pitted fruit and filled ice bins with crushed or cubed ice.
Salon PatrickSalon Coordinator
Aurora, OH, 03/20132014

Checked members and guests in promptly for their appointments. Supplied guests with robes. Performed debit, credit and total accounts on computer spreadsheets/databases, using specialized accounting software. Received, recorded, and banked cash, checks, and vouchers as well as reconciled records of bank transactions. Efficiently checked guests in and out. Informed guests of spa services, programs and activities over the phone and in person. Sold $800.00+ in spa retail items and gift cards in a weekly- period. Coordinated and booked all spa service appointments for individual and group clients. Offered refreshments of ice water and iced tea to all incoming guests. Rotated between spa front desk management and monitoring the reservation room.

Addressed all member concerns with patience. Meticulously entered client and service information when booking appointments. Provided accurate product and merchandise information to customers. Suggested and sold salon services and retail products to customers. Responded to customer inquiries in a friendly and professional manner. Verified end-of-day reports against credit and cash profits. Processed all cash and credit card transactions with a 100% accuracy rate. Showed appreciation to resort guests by thanking them for their business. Monitored and tracked salon product contracts and deliveries. Worked a flexible schedule to accommodate salon needs. Prepared monthly and annual expense forecasts, including any necessary recommended action required to manage costs to achieve budget. On boarded new employees in the time reporting and payroll systems. Monitored daily banking transactions. Maintained annual and monthly budgets. 
Glendale Dining ServicesHostess Cashier
Simsbury, CT, 05/201203/2013

Correctly received orders, processed payments and responded appropriately to guest concerns. Communicated clearly and positively with co-workers and management. Served orders to customers at windows, counters and tables. Properly portioned and packaged take-out foods for customers. Quickly and efficiently processed payments and made accurate change. Mastered Point of Sale (POS) computer system for automated order taking. Closely followed standard procedures for safe food preparation, assembly and presentation to ensure customer satisfaction. Frequently washed and sanitized hands, food areas and food preparation tools. Performed general maintenance duties, including mopping floors, washing dishes, wiping counter tops and emptying grease traps. Cleaned food preparation areas, cooking surfaces, and utensils. Maintained a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards. Followed all established restaurant practices and procedures. Took necessary steps to meet customer needs and effectively resolve food or service issues. Recorded customer orders and repeated them back in a clear, understandable manner. Promptly reported complaints to a member of the management team.

Longhorn SteakhouseServer
City, STATE, 04/201101/2012

Accepted payment from customers and made change as necessary. Checked patrons' identification to ensure that they met minimum age requirements for consumption of alcoholic beverages Cleaned and maintained the beverage area, display cases, equipment, and order transaction area Cleaned and prepared various foods for cooking or serving Cleaned up spilled food, drink and broken dishes, and removed empty bottles and trash Managed food and produce receiving process with 100% accuracy. Examined trays to ensure that they contained required items Greeted customers in the restaurant or drive-thru, took and rang up orders, handled payment and thanked customers Informed patrons of establishment specialties and features Kept drink stations clean and ready for service Placed food servings on plates and trays according to orders or instructions Planned and prepared food for parties, holiday meals, luncheons, special functions, and other social events Prepared items on station assignment list Stocked cabinets and serving areas with condiments, and refilled condiment container Washed, peeled, cut, and seeded fruits and vegetables Weighed, measured, and mixed ingredients according to recipes using various kitchen utensils and equipment Wrote patrons' food orders on order slips, memorized orders, and entered orders into computers for transmittal to kitchen staff Packaged take-out foods and served food to customers Answered questions about menu selections and made recommendations when requested. Completed closing duties, including restocking items and closing out the cash drawer. Maintained a professional tone at all times, including during peak rush hours.

Skills

​ People skills: great bedside manner, enthusiastic people person, advanced problem-solving, great organizational skills.

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Resume Overview

School Attended

  • Ooltewah High School
  • Chattanooga State Technical Communtiy Collge
  • Chattanooga College

Job Titles Held:

  • Server
  • Salon Coordinator
  • Hostess Cashier
  • Server

Degrees

  • High School Diploma
  • Technical Course
  • Technical Degree

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