Server Resume Example

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Jessica Claire
  • Montgomery Street, San Francisco, CA 94105
  • Home: (555) 432-1000
  • Cell:

Hardworking and reliable worker with strong background in operating cash registers, capable of managing money, stocking merchandise and keeping areas clean and neat. Highly organized, proactive and punctual with team-oriented mentality. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic.

  • Table setting arrangements
  • High-volume dining
  • Dining customer service
  • Check payment processing
  • Menu memorization
  • Food safety understanding
  • Liquor, wine and food service
  • Price memorization
  • Sales techniques
  • Seating assignment preparation
  • Cash drawer balancing
  • Accurate cash handling
  • Cash counting machine operations
  • Credit and cash transactions
  • Cash management
  • Payment processing
  • ID verification
  • Customer greeting
  • Coin counting
  • Customer assistance
  • POS systems
  • Microsoft Office
  • Cash register operation
  • Time management
  • Organizational skills
  • Following regulations
  • Strong team member
  • Team contribution
  • Flexible and adaptable
  • Effective multi-tasker
  • Courtesy
  • Problem solving
  • Verbal communication
  • Outstanding cleanliness
  • Outgoing personality
  • Team building
  • Flexible schedule
  • Team player
  • Team collaboration
  • Communication
  • Personable and friendly
  • Fast learner
  • Responsible
Lifeguard, 06/2017 to 08/2017
Omni HotelsMontreal, CA,
  • Performed lifeguard duties, which included basic life support and CPR to stabilize individuals prior to ambulance arrival.
  • Alerted patrons to immediate storm conditions by directing them to exit water immediately.
  • Monitored behaviors for safety violations and took steps to prevent further violations.
  • Reminded patrons to walk carefully and avoid running around or near pool edges to prevent falls.
  • Optimized customer service by resolving issues quickly and with courteous demeanor.
Customer Service Cashier, 08/2017 to 03/2019
Total WineMount Pleasant, SC,
  • Redeemed coupons and cross-sold products.
  • Trained new employees in cashiering procedures, offering assistance in resolving issues.
  • Welcomed customers, offering assistance to help find necessary store items.
  • Processed returned items in accordance with store policy.
  • Helped customers find specific products, answering questions and offering advice.
  • Read weekly sales inserts and tracked changing prices to remain up-to-date on store promotions.
  • Wrapped items and bagged purchases properly to prevent merchandise breakage.
  • Processed customer payments quickly and returned exact change and receipts.
  • Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
  • Assisted customers with completing quick and efficient sales transactions.
  • Achieved high customer satisfaction scores by de-escalating complaints quickly.
  • Maintained calm, friendly demeanor with upset customers to de-escalate stressful situations.
  • Excelled in exceeding daily credit card application goals.
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges in order to provide speedy and accurate service to each customer.
  • Expressed appreciation for patronage, inviting and encouraging customer return visits.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Helped fellow cashiers resolve technical, service and customer issues to maintain team efficiency and customer satisfaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
  • Helped customer locate and select appropriate merchandise throughout store.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
  • Unboxed new merchandise and added to shelves in accordance with planograms and stock rotation policies.
  • Counted product stock to maintain inventory records.
  • Completed advanced cashiering functions such as processing returns, payment reversals and exchanges.
Server, 09/2019 to 11/2019
GolfsuitesTulsa, OK,
  • Arranged each place setting attractively and verified all items were clean and free from water spots and chips.
  • Served average of 6 patrons daily at Hardknocks Sports Bar and Grill restaurant with consistent recommendations for exceptional service.
  • Recorded orders and partnered with team members to efficiently serve food and beverages.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted individuals in selecting meal options, including entrees and desserts and recommended alternative items for those with food allergies and gluten intolerances.
  • Recommended daily specials, wine selections and desserts to guide patrons toward more profitable items.
  • Promoted desserts, appetizers and specialty drinks.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
Education and Training
High School Diploma: , Expected in 06/2017
Ray High School - Corpus Christi, TX

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Resume Strength

  • Measurable Results
  • Personalization
  • Strong Summary
  • Target Job
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Resume Overview

School Attended
  • Ray High School
Job Titles Held:
  • Lifeguard
  • Customer Service Cashier
  • Server
  • High School Diploma

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