SERVER Resume Example
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B
SERVER
Summary
Experienced Bartender with 11 years of experience in field. Strong ability to improve team performance and grow bar sales through exceptional customer service and leadership skills.
Skills
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Experience
SERVER
Tulsa , OKGolfsuites/Mar 2010 to Oct 2020
Tulsa , OKGolfsuites/Mar 2010 to Oct 2020
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Operated POS terminals to input orders, split bills and calculate totals.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Promoted desserts, appetizers and specialty drinks to optimize sales.
- Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Processed customers' payments and provided receipts.
- Calculated charges, issued table checks and collected payments from customers.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Bartender
Depew , NYTully's/May 2020 to Sep 2020
Depew , NYTully's/May 2020 to Sep 2020
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Checked identification of customers to verify age requirements needed to purchase alcohol.
- Monitored patrons to keep alcohol consumption at designated levels.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Engaged in small talk with patrons to build rapport and earn repeat business.
- Multitasked to meet customer, business operations and server needs with minimal errors or delays.
Bartender
Syracuse , NYTully's/Jan 2020 to May 2020
Syracuse , NYTully's/Jan 2020 to May 2020
- Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Upsold customers from shelf to premium brands to help boost sales.
- Supported servers by preparing specialty drinks for patrons in all areas of establishment.
- Balanced daily registers and generated sales reports to support financial and administrative objectives.
- Kept close track of bar tabs and transferred open tabs to dining area seamlessly, smoothing process for wait staff.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Stocked bar with beer, wine, liquor and related supplies.
- Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
- Collected food, wine and appetizer orders from patrons and promoted upsell items.
Head Bartender
Oceanside , CAHyatt Hotels Corp./Mar 2016 to Jan 2020
Oceanside , CAHyatt Hotels Corp./Mar 2016 to Jan 2020
- Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
- Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
- Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
- Kept bar up-to-date, trend-forward and refreshed with menu changes and seasonal updates.
- Planned and updated menus to capitalize on changing trends in customer preferences.
- Delivered exceptional bar service for special events such as weddings, business conferences and society receptions.
- Promoted events and menu specials on Twitter and Facebook, increasing brand awareness and patron engagement.
- Designed and implemented new cocktails to drive customer interest and sales numbers.
- Created list of signature beverage items to increase overall revenue and patron loyalty.
- Kept detailed inventories of bar supplies and stocked work areas to maintain workflow efficiently.
- Managed up to 300 customers per shift while simultaneously assisting 3 restaurant servers.
- Handled complaints and disputes from customers to promote customer satisfaction.
- Trained 12 new bartenders to increase knowledge of drink preparation and upselling techniques.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Education and Training
High School DiplomaBIG BEAVER FALLS HIGH SCHOOL May 2009City
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Resume Strength
- Measurable results
Resume Overview
School Attended
- BIG BEAVER FALLS HIGH SCHOOL
Job Titles Held:
- SERVER
- Bartender
- Head Bartender
Degrees
- High School Diploma
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